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Hourly Epic Help Desk Jobs in Milwaukee, WI (NOW HIRING)

Pfister Hotel

Spa Front Desk Supervisor

Milwaukee, WI · On-site

$16.75 - $21.75/hr

... helping educate associates. · Monitor cleanliness, sanitation, and readiness of spa and salon ... Job Type: Full-Time, Hourly Pay Rate: Commission Based Role About us: A division of The Marcus ...

Marcus Hotels

Spa Front Desk Supervisor

Milwaukee, WI · On-site

$16.75 - $21.75/hr

... helping educate associates. • Monitor cleanliness, sanitation, and readiness of spa and salon ... Job Type : Full-Time, Hourly Pay Rate: Commission Based Role About us: A division of The Marcus ...

Pfister Hotel

Spa Front Desk Supervisor

Milwaukee, WI

$16.75 - $21.50/hr

... helping educate associates. · Monitor cleanliness, sanitation, and readiness of spa and salon ... Job Type : Full-Time, Hourly Pay Rate: Commission Based Role About us: A division of The Marcus ...

Marcus Hotels

Spa Front Desk Supervisor

Milwaukee, WI

$16.75 - $21.50/hr

Help coordinate group bookings, special events, and interdepartmental communication. Promote a ... Job Type : Full-Time, Hourly Pay Rate: Commission Based Role About us: A division of The Marcus ...

The Pfister Hotel

Spa Front Desk Supervisor

Milwaukee, WI

$16.75 - $21.50/hr

Help coordinate group bookings, special events, and interdepartmental communication. Promote a ... Job Type : Full-Time, Hourly Pay Rate: Commission Based Role About us: A division of The Marcus ...

The Pfister Hotel

Spa Front Desk Supervisor

Milwaukee, WI

$16.75 - $21.50/hr

Help coordinate group bookings, special events, and interdepartmental communication. Promote a ... Job Type : Full-Time, Hourly Pay Rate: Commission Based Role About us: A division of The Marcus ...

The Pfister Hotel

Spa Front Desk Supervisor

Milwaukee, WI · On-site

$16.75 - $21.50/hr

Help coordinate group bookings, special events, and interdepartmental communication. * Promote a ... Job Type : Full-Time, Hourly Pay Rate: Commission Based Role About us: A division of The Marcus ...

Noble Community Clinics

Medical Assistant MA

West Bend, WI · On-site

$17.25 - $22.25/hr

In this role, you will support providers in delivering high-quality, patient-centered care, help ... with Epic preferred). * Triage patient calls and provide backup support at the front desk when ...

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How much do hourly epic help desk jobs pay per hour?

As of May 27, 2026, the average hourly pay for hourly epic help desk in Milwaukee, WI is $22.81, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $25.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Hourly Epic Help Desk professional, and why are they important?

To thrive as an Hourly Epic Help Desk professional, you need a solid understanding of Epic EHR systems, healthcare IT processes, and troubleshooting methodologies, often supported by experience in healthcare environments or relevant certifications. Familiarity with Epic modules, ticketing systems like ServiceNow, and remote support tools is typically required. Strong communication, patience, and problem-solving abilities are crucial for effectively assisting users and resolving complex issues. These skills ensure prompt and accurate user support, minimize system downtime, and maintain the smooth operation of critical healthcare technology.

What are some common challenges faced by Hourly Epic Help Desk staff and how can they be effectively managed?

Hourly Epic Help Desk staff often encounter challenges such as managing high volumes of support tickets, troubleshooting a wide range of technical issues, and clearly communicating solutions to users with varying technical backgrounds. Prioritizing tasks, maintaining up-to-date knowledge of Epic systems, and utilizing internal documentation can help address these challenges. Building strong collaboration with clinical and IT teams also ensures timely issue resolution and enhances the overall support experience.

What is an Hourly Epic Help Desk?

An Hourly Epic Help Desk is a support service staffed by IT professionals who assist users with issues related to the Epic electronic health record (EHR) system on an hourly basis. These help desk specialists troubleshoot technical problems, answer user questions, and help ensure smooth operation of Epic software for healthcare providers. They may work remotely or onsite, and their support can cover a range of topics, including login issues, workflow guidance, and system errors. The 'hourly' designation typically means they are contracted or billed by the hour rather than salaried.

What is the difference between Hourly Epic Help Desk vs Hourly Epic Support Specialist?

AspectHourly Epic Help DeskHourly Epic Support Specialist
CertificationsEpic certifications, help desk certificationsEpic certifications, technical support certifications
Work EnvironmentHelp desk, support center, healthcare ITSupport teams, healthcare IT departments
Employer & IndustryHospitals, clinics, healthcare providersHospitals, healthcare organizations, IT support firms

Both roles require Epic certifications and focus on supporting healthcare IT systems. The Hourly Epic Help Desk primarily handles user issues and troubleshooting at the help desk level, while the Hourly Epic Support Specialist may provide more in-depth technical support and system troubleshooting. Both roles are essential in healthcare IT environments, but the Help Desk role is more customer-facing and reactive, whereas the Support Specialist may handle complex technical problems.

What are the most commonly searched types of Epic Help Desk jobs in Milwaukee, WI? The most popular types of Epic Help Desk jobs in Milwaukee, WI are:
What are popular job titles related to Hourly Epic Help Desk jobs in Milwaukee, WI? For Hourly Epic Help Desk jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Hourly Epic Help Desk jobs in Milwaukee, WI look for? The top searched job categories for Hourly Epic Help Desk jobs in Milwaukee, WI are:
What cities near Milwaukee, WI are hiring for Hourly Epic Help Desk jobs? Cities near Milwaukee, WI with the most Hourly Epic Help Desk job openings:
Hourly Epic Help Desk jobs near you

Supervisor Patient Access Ancillary Registration Services

Children's Wisconsin

Milwaukee, WI • On-site

Full-time

Posted 2 days ago

Children's Wisconsin rating

7.3

Company rating: 7.3 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

343rd of 987 rated hospitals

Job description

At Children's Wisconsin, we believe kids deserve the best.

Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Please follow this link for a closer look at what it's like to work at Children's Wisconsin:https://www.instagram.com/lifeatcw/

Under the direction of the Admitting & Registration Services Manager - Ancillary Registration, this position will supervise and respond to the day to day activities of the front desk. This includes, but is not limited to, providing leadership, direction and support in staffing the Ancillary Front Desk operations for ARS. Primary responsibilities include development of policies, procedures, and protocols, staffing plans, schedules, payroll, quality assurance, performance reviews, and coaching and development of staff. This position works collaboratively with all levels of staff and leadership in addition to patient families to achieve goals set forth by Patient Access leadership and Children's Wisconsin.

The Ancillary Registration areas assist patient families who are accessing Children's Wisconsin services which include patient scheduling and registration, support of the entire check-in process, collecting CoPays and ensuring patient demographics are current. There is also hands on support of our kiosk check in functionality.

  • Associate's or equivalent experience required.
  • Bachelor's degree preferred.
  • 2+ years of experience in an inpatient and/or outpatient healthcare setting required.
  • Previous leadership experience or demonstrated advancement through progressive growth in responsibilities and assignments within the department required.
  • Prior experience working in a Windows environment. Working knowledge of Microsoft Word and Excel required.
  • Prior experience leading and working with teams and data collection and analysis as well as the proven ability to manage multiple projects simultaneously preferred.
  • Experience with human resource related responsibilities preferred (i.e. performance reviews, hiring, coaching/counseling) preferred.

  • Must be able to utilize multiple modules within Epic to support the needs of patients, families, and physicians.


Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

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