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Hourly Desktop Support Technician Iii Jobs in Rochester, NY

AA2IT

Desktop Support Technician II

Rochester, NY ยท On-site

$20 - $25.50/hr

Depot support role troubleshooting of hardware and software images, IMAC tasks | no on-call. A+ certification is a plus Candidates should have 3-6 years' experience supporting PC hardware and ...

Tekberry

Measurements Technician III

Fairport, NY ยท On-site

$28 - $32/hr

Measurements Technician III (Optics / Metrology) Pay Rate Range: $28.00 - $32.00/hr. (DOE ... Support assembly, integration, and qualification of optical metrology systems * Perform precision ...

TalentBurst, Inc.

Measurements Technician III

Fairport, NY ยท On-site

$35.60K - $45.60K/yr

Measurements Technician III Location: Fairport, NY - 100% Onsite Duration: 03 Months Schedule ... The candidate will support the assembly, integration, testing, and qualification of an optical ...

Brite

Client Site Support Representative (NOC L1)

Victor, NY ยท On-site

$45K - $55K/yr

JOB SUMMARY The Off-Site Brite L1 Technician is responsible for performing all essential duties of ... Desktop and printer breakdowns/setups * Office Restructuring support * Assist with NOC (Brite HQ ...

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Hourly Desktop Support Technician Iii information

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$13

$22

$32

How much do hourly desktop support technician iii jobs pay per hour?

As of May 28, 2026, the average hourly pay for hourly desktop support technician iii in Rochester, NY is $22.66, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.42 per hour, depending on experience, location, and employer.

What is the difference between Hourly Desktop Support Technician Iii vs Hourly Desktop Support Technician Ii?

AspectHourly Desktop Support Technician IiiHourly Desktop Support Technician Ii
CertificationsCompTIA A+, Network+ (often required)CompTIA A+ (commonly required)
Work EnvironmentAdvanced troubleshooting, user support, hardware/software setupBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesResolve complex issues, assist with network connectivity, hardware repairsHandle routine support, password resets, basic hardware issues

The Hourly Desktop Support Technician Iii typically handles more complex technical issues and requires a higher level of certifications compared to the Hourly Desktop Support Technician Ii. The Iii role involves advanced troubleshooting and support tasks, while the Ii focuses on routine support activities. Both roles are essential in maintaining IT support services within organizations.

What are the most commonly searched types of Desktop Support Technician Iii jobs in Rochester, NY? The most popular types of Desktop Support Technician Iii jobs in Rochester, NY are:
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What job categories do people searching Hourly Desktop Support Technician Iii jobs in Rochester, NY look for? The top searched job categories for Hourly Desktop Support Technician Iii jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Hourly Desktop Support Technician Iii jobs? Cities near Rochester, NY with the most Hourly Desktop Support Technician Iii job openings:
Hourly Desktop Support Technician Iii jobs near you
Desktop / Field Support Technician

Desktop / Field Support Technician

Cynet Systems

Batavia, NY

$20 - $24/hr

Other

Posted 2 days ago

Job description

We are looking for Desktop / Field Support Technician for our client in Batavia, NY
Job Title: Desktop / Field Support Technician
Job Location: Batavia, NY
Job Type: Contract
Job Overview:
Pay Range: $20hr - $24hr
  • Responsible for providing deskside and field IT support for end-user devices, including desktops, laptops, mobile devices, printers, telephony, and AV equipment while ensuring high-quality customer service and SLA adherence.

Requirement/Must Have:

  • Strong technical support experience in desktop and end-user computing environments.
  • Experience supporting Windows 11 and legacy Windows operating systems.
  • Experience with Microsoft Office 365, Teams, and common enterprise applications.
  • Experience with ServiceNow or similar ticketing systems.
  • Basic understanding of LAN technologies and network hardware.
  • Strong communication skills,

Experience:

  • Experience supporting desktops, laptops, tablets, smartphones, printers, and peripheral devices.
  • Experience with OS imaging and reimaging activities.
  • Experience troubleshooting software, hardware, and operating system issues.
  • Experience supporting AV equipment and video conferencing systems.
  • Experience performing asset inventory and IT equipment tracking activities.
  • Experience providing 2nd line IT support in BAU and project environments.
  • Experience working in onsite support or field support roles.
  • Experience with Microsoft Azure, Intune, and Active Directory administration preferred.

Responsibilities:

  • Provide deskside and onsite technical support for end-user IT equipment.
  • Install, configure, test, and maintain desktop systems and peripherals.
  • Diagnose and resolve hardware, software, and network connectivity issues.
  • Perform OS imaging, reimaging, and system configuration tasks.
  • Manage and resolve service desk tickets within defined SLAs.
  • Provide regular status updates and communicate effectively with end users.
  • Perform asset inventory and equipment tracking activities.
  • Move and install IT equipment following health and safety guidelines.
  • Provide user training and guidance on hardware and software usage.
  • Support AV equipment, video conferencing systems, and telecom devices.
  • Assist with infrastructure administration tasks as required.
  • Provide support across onsite and remote office locations when needed.
  • Ensure proper documentation of all incidents and service requests.

Should Have:

  • Strong troubleshooting and problem-solving skills.
  • Strong customer service and communication skills.
  • Ability to work independently and in team environments.
  • Flexibility to support BAU and project-based work.

Skills:

  • Windows 11 and legacy Windows OS.
  • Microsoft Office 365 and Teams.
  • ServiceNow ticketing system.
  • Active Directory, Azure, and Intune.
  • Desktop and end-user device support.
  • OS imaging and reimaging.
  • Printer, AV, and telephony support.
  • LAN and basic networking concepts.

Qualification And Education:

  • Bachelor s degree or equivalent IT support experience preferred.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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