ZipRecruiter

Log In

1

Hourly Deaf Relay Service Jobs (NOW HIRING)

CaptionCall

Field Installer/Trainer

Knoxville, TN · On-site

$12.35 - $20.62/hr

Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who ... Estimated Pay: $12.35 to $20.62 (Hourly pay and piece rate included in estimate) ASL Link:

Sorenson

Field Installer/Trainer

Miami, FL

$12.35 - $20.62/hr

Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who ... Estimated Pay: $12.35 to $20.62 (Hourly pay and piece rate included in estimate) ASL Link:

CaptionCall

Field Installer/Trainer

Miami, FL · On-site

$10/hr

Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who ... Estimated Pay: $12.35 to $20.62 (Hourly pay and piece rate included in estimate) ASL Link:

Sorenson Communications

Field Installer/Trainer

Miami, FL · On-site

$12.35 - $20.62/hr

Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who ... Estimated Pay: $12.35 to $20.62 (Hourly pay and piece rate included in estimate) ASL Link:

CaptionCall

Field Installer/Trainer

Knoxville, TN · On-site

$10/hr

Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who ... Estimated Pay: $12.35 to $20.62 (Hourly pay and piece rate included in estimate) ASL Link:

CaptionCall

Field Installer/Trainer

Los Angeles, CA

$27K - $45K/yr

This position will cover Los Angeles, CA Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the ...

Sorenson

Field Installer/Trainer

Austin, TX

$11.01 - $17.45/hr

This position will cover the Austin area Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the ...

Sorenson

Field Installer/Trainer

Los Angeles, CA

$11.01 - $17.45/hr

This position will cover Los Angeles, CA Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the ...

CaptionCall

Field Installer/Trainer

Austin, TX · On-site

$13.08 - $21.83/hr

This position will cover the Austin area Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the ...

CaptionCall

Field Installer/Trainer

Los Angeles, CA · On-site

$13.08 - $21.83/hr

This position will cover Los Angeles, CA Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the ...

CaptionCall

Field Installer/Trainer

Austin, TX

$27K - $45K/yr

This position will cover the Austin area Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the ...

Sorenson Communications

Field Installer/Trainer

Austin, TX · On-site

$13.08 - $21.83/hr

This position will cover the Austin area Job Benefits Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the ...

next page

Showing results 1-20

All JobsHourly Deaf Relay Service Jobs

Hourly Deaf Relay Service information

What is an Hourly Deaf Relay Service?

An Hourly Deaf Relay Service is a communication service that enables deaf or hard-of-hearing individuals to communicate with hearing people via a relay operator. The operator acts as an intermediary, converting spoken language to text or sign language and vice versa, ensuring clear and effective communication. These services are often billed by the hour and are essential for facilitating phone calls, workplace communications, and access to information for those who use American Sign Language (ASL) or require real-time captioning. The service can be provided over the phone, through video relay, or via online platforms, depending on the needs of the user.

What are some common challenges faced by Hourly Deaf Relay Service operators, and how can they be managed effectively?

Hourly Deaf Relay Service operators often encounter challenges such as maintaining accuracy and neutrality during communication, handling emotionally charged conversations, and adapting quickly to different communication styles. Staying focused and practicing self-care are essential, as the work can be mentally demanding due to the need for rapid, clear translation between parties. Operators benefit from ongoing training, peer support, and scheduled breaks to help manage stress and ensure high-quality service.

What is the difference between Hourly Deaf Relay Service vs Sign Language Interpreter?

AspectHourly Deaf Relay ServiceSign Language Interpreter
CredentialsTypically requires certification from a relay service provider or relevant trainingRequires certification or licensing, such as RID or NAD certification
Work EnvironmentRemote or on-call, providing relay services via phone or videoIn-person or remote, interpreting between sign language and spoken language
Employer & Industry UsageUsed by telecommunication companies, government agencies, and service providersEmployed by agencies, schools, or freelance for events and appointments

While both roles support communication for the deaf and hard of hearing, the Hourly Deaf Relay Service primarily provides remote relay communication, whereas Sign Language Interpreters facilitate direct interpretation between sign language and spoken language, often in person or via video. Both require specialized credentials and serve overlapping industries but differ in work setting and scope.

What are the key skills and qualifications needed to thrive as an Hourly Deaf Relay Service operator, and why are they important?

To thrive as an Hourly Deaf Relay Service operator, you need strong proficiency in American Sign Language (ASL), excellent English language skills, and typically a high school diploma or equivalent. Familiarity with specialized telecommunications relay service (TRS) systems, TTY devices, and real-time communication platforms is essential. Outstanding listening, attention to detail, and cultural sensitivity help operators facilitate accurate and respectful communication between deaf and hearing individuals. These skills ensure clear, effective, and confidential exchanges, which are crucial for accessibility and user satisfaction.
More about Hourly Deaf Relay Service jobs
What cities are hiring for Hourly Deaf Relay Service jobs? Cities with the most Hourly Deaf Relay Service job openings:
What are the most commonly searched types of Deaf Relay Service jobs? The most popular types of Deaf Relay Service jobs are:
What states have the most Hourly Deaf Relay Service jobs? States with the most job openings for Hourly Deaf Relay Service jobs include:
What job categories do people searching Hourly Deaf Relay Service jobs look for? The top searched job categories for Hourly Deaf Relay Service jobs are:
Hourly Deaf Relay Service jobs near you
Infographic showing various Hourly Deaf Relay Service job openings in the United States as of June 2026, with employment types broken down into 13% Locum Tenens, 22% As Needed, 5% Full Time, 3% Part Time, 41% Temporary, and 16% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.
Field Installer/Trainer

Field Installer/Trainer

CaptionCall

Knoxville, TN • On-site

$12.35 - $20.62/hr

Part-time

Posted 17 days ago

Job description

* This job requires the employee to be fluent in American Sign Language (ASL) *
Job Benefits
Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the option to communicate in their preferred language - either ASL or spoken English or Spanish. Sorenson also provides onsite and remote interpreting services between English and various other world languages.
  • Mileage reimbursement
  • Estimated Pay: $12.35 to $20.62 (Hourly pay and piece rate included in estimate)

ASL Link: https://vimeo.com/638781088/60bc92b3bd
Essential Duties and Responsibilities
  • Communicate using American Sign Language (ASL) to educate customers on how to use their Video Relay Service device.
  • Responsible for traveling to customer homes and businesses performing VRS training, service calls and new installations of Sorenson equipment in their assigned area.
  • Educate new and existing customers on how to use the features & the benefits of SVRS services and products.
  • The Outreach Trainer may participate in events with the Sales/Outreach and Marketing groups at educating institutions, customers and organizations as to the benefits of Sorenson VRS.
  • Participate in seminar and training sessions with deaf constituents on using Sorenson services to communicate with hearing constituents.

Travel Requirements
Local Daily Travel Requirements: 50-75%
Knowledge, Skills, and Abilities
  • Fluent in American Sign Language (ASL)
  • Extensive experience in installing Sorenson VRS equipment, providing customer service and be expert in all types of videophone and network installations including T1, DSL and High-Speed Cable Internet. T
  • Must also have excellent written and ASL communication skills.
  • Have daily access to own transportation; be willing and able to provide required documentation including insurance, registration, etc.
  • Be willing and able to travel long distances by automobile or airplane and stay overnight.
  • Have excellent computer skills and understand the Internet, routers, hubs, switches and how to install them.
  • Have & maintain personal high speed Internet connection at place of residence.
  • Must have Sorenson Communications selected as their default provider (with an active Local Number) for work VP and mobile devices.
  • Have understanding of firewalls and be able to work successfully with IT and Network Administrators to open the required ports for Sorenson's equipment.
  • Be fluent in American Sign Language.

Working Conditions and Physical Requirements
  • Fluent in American Sign Language (ASL)
  • Must be a team player and have a positive attitude.
  • Be able to lift 50 pounds and sit for long periods of time.
  • Other duties as assigned.
  • If you are applying for a role which requires face to face interactions with co-workers or customers, you will be required to comply with our company's vaccination policy.
    As a condition of employment, all employees are required to comply with the vaccination or testing requirements outlined in our company policy (for certain roles) as soon as practicable. Our policy requires either proof of vaccination or compliance with our vaccination exemption process.

Disclaimer
This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications and CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
Apply today! www.sorensonvrs.com/svrs_careers
Equal Employment Opportunity:
CaptionCall and Sorenson Communications are an EOE, Disability/Age Employer.
#zip
Company Summary
Our Mission...Harnessing the power of language, we connect diverse people and enrich the human experience.
Our Vision...To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.
As one of the world's leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.
Sorenson's impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees.
Mission...Leveraging the Power of Language, we connect lives and enrich the human experience
Vision....To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words
Values...Integrity, Diversity, Belonging and Impact
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply