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Hotwire Jobs (NOW HIRING)

Hotwire Communications

Account Manager

Key West, FL · On-site

Stays up-to-date of new community and hospitality telecom trends, brand standards and competition to best position Hotwire in the marketplace. * Collaborates with appropriate team to deliver ...

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$36K

$67.7K

$104.5K

How much do hotwire jobs pay per year?

As of Jun 17, 2026, the average yearly pay for hotwire in the United States is $67,737.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $80,500.00 per year, depending on experience, location, and employer.

What does a typical workday look like for a Hotwire (electrician specializing in wiring and repairs)?

A typical day for a Hotwire usually involves reading blueprints or technical diagrams, installing or repairing electrical wiring, and inspecting systems for safety compliance. You’ll often troubleshoot electrical issues for both residential and commercial clients, which may require working independently or alongside other contractors. The role may involve both scheduled jobs and emergency callouts, so flexibility is important. Safety is always a top priority, and you’ll regularly coordinate with team members and supervisors to meet project timelines and ensure quality work.

What are the key skills and qualifications needed to thrive in the Hotwire position, and why are they important?

To thrive as a Hotwire (Electrician specializing in electrical wiring and repairs), you need a solid understanding of electrical systems, safety regulations, and hands-on wiring experience, typically acquired through vocational training or an apprenticeship. Familiarity with tools such as voltage testers, wire strippers, and circuit analyzers as well as certifications like a state-issued electrician license are essential. Strong problem-solving skills, attention to detail, and clear communication help ensure safe and efficient project completion. These skills are crucial for maintaining high safety standards, accurate diagnostics, and effective collaboration with teams or clients in the field.

What is a Hotwire job?

A Hotwire job typically refers to a role at Hotwire, a travel company specializing in discounted hotel bookings, car rentals, and vacation packages. Employees in Hotwire jobs may work in various areas such as customer service, data analysis, marketing, or software development. These roles focus on improving the travel booking experience through technology and data-driven insights.

More about Hotwire jobs
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Hotwire jobs near you
Remote Technical Engagement Specialist

Remote Technical Engagement Specialist

Hotwire Communications

Fort Lauderdale, FL • Remote

$35K - $41K/yr

Full-time

Posted 24 days ago

Hotwire Communications rating

8.2

Company rating: 8.2 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

15th of 78 rated telecommunications companies

Job description

The Technical Engagement Specialist is responsible for being the single point of contact for elevated technical issues with residential or commercial services’ clients, when those issues cannot be resolved by other call center employees. They will handle all aspects of the customer relationship with a primary focus being on providing white glove service and trouble resolution

  • Handles direct inbound calls from Residential, HBS (Business), and Hospitality customers.
  • Serves as the first level of Trouble support for all services.
  • Serves as a secondary route choice for all other Service Center activities, including new order request, billing assistance, etc.
  • Review scheduled trouble tickets for possible remote resolution.
  • Perform follow-up testing, and/or troubleshooting to assist customers with the most accurate and timely response to their technical support issue(s).
  • Troubleshoot and solve Tier 1 issues, escalate where needed, and follow-up promptly to ensure client expectations are not only met but exceeded.
  • Phone, chat and email contact with customers to make recommendations on services and resolve issues.
  • Resolve customer questions or problems via telephone in areas of system configuration/setup, product functionality, and bugs/enhancements.
  • Serve as primary support liaison between Hotwire Communications and our residential customers.
  • Possess thorough knowledge of Hotwire Communications product line and other applications utilized by customers.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Ability to speak clearly using grammatically correct English (Other language skills a plus)
  • Must have a High School Diploma or
  • Must have a minimum of 2 years’ relevant work experience in customer service, telecommunications, and technical support
  • Strong communication and organizational skills
  • Ability to work nontraditional schedules/shifts, including evenings, weekends and holidays Additional requirements for remote positions:
  • A quiet workplace so you can focus on delivering excellent service to our customers
  • Must have DSL or high speed internet service with a minimum speed 25 MB/s, preferred upload speed 50 MB/s
  • Candidates must provide and meet all technical requirements prior to the first day of training

BENEFITS:

We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:

  • Comprehensive Healthcare/Dental/Vision Plans
  • 401K Retirement Plan with Company Match
  • Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
  • Paid Volunteer Time
  • Paid Parental Leave
  • Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
  • Employee Referral Bonuses
  • Exclusive Entertainment Discounts/Perks

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

What Hotwire Communications employees say

Pay

Benefits

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