ZipRecruiter

Log In

1

Hotel Front Office Manager Jobs in Riverside, CA

San Manuel Casino

Supervisor, Hotel Front Desk

Highland, CA · On-site

$17 - $21.75/hr

Under the direction of the Manager, Front Desk, the Supervisor, Front Desk is responsible for ... Intermediate proficiency in Microsoft Office (PowerPoint, Word, Excel and Outlook) desired. Must ...

San Manuel

Supervisor, Hotel Front Desk

Patton, CA · On-site

$17 - $22/hr

Assists in managing and supporting consistency of service and delivering results that contribute to ... Intermediate proficiency in Microsoft Office (PowerPoint, Word, Excel and Outlook) desired. Must ...

S3 Hotel Group

Front Desk Agent - Full Time

Irvine, CA

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Follow cash handling, safety, and security procedures. * Assist with additional front office duties as assigned. Qualifications * Previous hotel front desk experience preferred. * Experience with ...

J street Management CA LLC

Front Desk Agent

Anaheim, CA · On-site

$16 - $17/hr

  • Medical

... hotel. · Speak to every employee and guest you come in contact with. · Perform or coordinate other tasks as assigned by the Front Office Manager. · Exemplify the Forbes Hamilton Standards of ...

Pure Smile Group

Front Office Coordinator

Upland, CA

$17 - $20/hr

  • Medical

  • Dental

... Front Office Coordinator to serve as the primary point of contact for our dental practice ... In this role, you will manage the daily flow of the office, ensuring that patients feel supported ...

J street Management CA LLC

Front Desk Agent

Anaheim, CA · On-site

$16 - $17/hr

  • Medical

... hotel. · Speak to every employee and guest you come in contact with. · Perform or coordinate other tasks as assigned by the Front Office Manager. · Exemplify the Forbes Hamilton Standards of ...

S3 Hotel Group

Front Desk Agent - Full Time

Irvine, CA · On-site

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... office duties as assigned. Qualifications • Previous hotel front desk experience preferred. • Experience with Hyatt systems and Opera/PEP is a plus. • Excellent customer service and ...

S3 Hotel Group

Front Desk Agent - Full Time

Irvine, CA · On-site

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... office duties as assigned. Qualifications • Previous hotel front desk experience preferred. • Experience with Hyatt systems and Opera/PEP is a plus. • Excellent customer service and ...

S3 Hotel Group

Front Desk Agent - Full Time

Irvine, CA · On-site

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... office duties as assigned. Qualifications • Previous hotel front desk experience preferred. • Experience with Hyatt systems and Opera/PEP is a plus. • Excellent customer service and ...

Element

Guest Experience Specialist (Front Desk)

Tustin, CA · On-site

$15 - $18.75/hr

Join the Huntington Team Huntington Pacific Hotels LLC manages and develops Marriott- and Hilton ... Front Office Manager/Operations Manager Position Summary This job isn't just about a smooth check ...

Pacifichospitality

Front Office Supervisor

Irvine, CA · On-site

$23/hr

Front Office Supervisor Pay Rate: $23.00 What You Will Accomplish * Initial on site contact for the ... Perform a variety of administrative functions that support the property, team, and hotel management.

Pacifichospitality

Front Office Supervisor

Irvine, CA

$23/hr

Front Office Supervisor Pay Range: $23.00 What You Will Accomplish * Initialon sitecontact for the ... Perform a variety of administrative functions that support the property, team, and hotel management.

HYATT Hotels

Front Desk Agent

Irvine, CA · On-site

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... office duties as assigned. Qualifications • Previous hotel front desk experience preferred. • Experience with Hyatt systems and Opera/PEP is a plus. • Excellent customer service and ...

previous pagenext page

Showing results 21-40

All JobsHotel Front Office JobsHotel Front Office Manager JobsHotel Front Office Manager Jobs in Riverside, CA

Hotel Front Office Manager information

See Riverside, CA salary details

$24K

$51.3K

$73K

How much do hotel front office manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for hotel front office manager in Riverside, CA is $51,347.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $66,800.00 per year, depending on experience, location, and employer.

What does a hotel front office manager do?

A Hotel Front Office Manager oversees the front desk operations of a hotel, ensuring that guests have a smooth check-in and check-out experience. They supervise front desk staff, handle guest complaints, manage reservations, and coordinate with other departments to ensure high-quality service. Additionally, they are responsible for training staff, maintaining records, and ensuring that the front office operates efficiently and professionally.

What are the key skills and qualifications needed to thrive as a hotel front office manager, and why are they important?

To thrive as a Hotel Front Office Manager, you need strong leadership abilities, customer service expertise, organizational skills, and typically a degree in hospitality management or related experience. Familiarity with property management systems (PMS), reservation software, and front desk operations is essential, and certifications like the Certified Front Desk Manager (CFDM) can be beneficial. Excellent communication, problem-solving, and conflict resolution skills help you excel in managing teams and ensuring guest satisfaction. These competencies are vital for delivering seamless guest experiences, optimizing hotel operations, and maintaining high service standards.

What are some common challenges hotel front office managers face, and how can they effectively address them?

Hotel Front Office Managers often encounter challenges such as handling high guest volumes during peak periods, resolving guest complaints efficiently, and ensuring smooth communication between departments. Successful managers stay organized, prioritize tasks, and empower their teams to deliver excellent service even under pressure. Building strong relationships with housekeeping, maintenance, and reservations staff is key to quickly addressing guest needs and maintaining high satisfaction levels.

What is the difference between Hotel Front Office Manager vs Hotel Receptionist?

AspectHotel Front Office ManagerHotel Receptionist
CredentialsHigh school diploma; hospitality management experience; leadership skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOversees front desk operations, manages staff, handles guest issuesGreets guests, checks in/out, provides information
ResponsibilitiesStaff supervision, reservations management, conflict resolutionGuest check-in/out, answering inquiries, basic administrative tasks

The Hotel Front Office Manager holds a supervisory role, overseeing the entire front desk team and managing operations, while the Hotel Receptionist focuses on direct guest interactions and administrative duties. Both roles are essential in the hotel industry, but the manager has broader responsibilities and leadership duties.

How much is the salary of a hotel front office manager?

The salary of a hotel front office manager typically ranges from $40,000 to $70,000 per year, depending on experience, location, and the size of the hotel. In some regions, experienced managers or those working in luxury hotels may earn higher salaries or additional benefits.

What are popular job titles related to Hotel Front Office Manager jobs in Riverside, CA?

For Hotel Front Office Manager jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Hotel Front Office Manager jobs in Riverside, CA look for?

The top searched job categories for Hotel Front Office Manager jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Hotel Front Office Manager jobs?

Cities near Riverside, CA with the most Hotel Front Office Manager job openings:

Hotel Front Office Manager jobs near you
Infographic showing various Hotel Front Office Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $51,347 per year, or $24.7 per hour.

Supervisor, Hotel Front Desk

San Manuel Casino

Highland, CA • On-site

$17 - $21.75/hr

Full-time

Re-posted 29 days ago

Job description

Under the direction of the Manager, Front Desk, the Supervisor, Front Desk is responsible for ensuring the Front Desk Team creates a pleasurable experience for all guests, prides itself on exceptional proactive service and unparalleled knowledge of property and services, and partners effectively with all other hotel departments to seamlessly cater to guest needs. Leads and guides their team to create unique memories, and maintain professional relationships with guests to enhance their overall experience, while following and meeting Service Excellence Standards. Assists in managing and supporting consistency of service and delivering results that contribute to the mission and overall success of the Hotel, including accomplishing performance objectives linked to improving customer service and the value of the Hotel's products and services to its customers and clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Supervises the operation of Front Desk and provides support to Team Members as needed. Supervisor monitors daily performance of Front Desk Team Members to ensure duties are completed accurately, efficiently and timely. Oversees Hotel Front Desk processes: ensuring rooms and services are correctly accounted for; provides direction to team members on cash handling, credit cards and other forms of payment in accordance with hotel credit and cash handling policies. Monitors and assists with work schedules and special assignments. Welcomes guests with friendly demeanor and ensures Team Members are following Yaamava' Brand Service Standards. Demonstrates thorough knowledge of hotel information including but not limited to latest promotions, rates, products and availability.
2. Assists in training and communicating with team members on new processes, procedures, electronic or systems applications, and guest services. Leads team members to feel empowered to provide excellent service by addressing and resolving guest concerns with immediate and exemplary solutions. Ensures guest interactions are handled with the highest level of hospitality and professionalism, accommodating special requests whenever possible with sense of urgency.
3. Compiles and reviews daily reports, audits and logs to measure quality of operation and escalate matters accordingly. Assists Front Desk Manager in identifying and recommending plans of action or solutions for Front Desk Team Members on Front Desk concerns
4. Communicates and collaborates with all department leaders and team members to ensure guest experience is personalized and executed seamlessly. Remains in open communication with VIP Services and Player Development to respond to guest reservation modifications and inquiries. Assists Hotel Senior Management in communicating issues and problems in relation to guests, team members, safety, VIP Services and Player Development. Safeguards confidential nature of guest, department, and enterprise data.
5. Acts in accordance with policies and procedures when working with front of house equipment and property management systems and monitors proper usage by team members. Reports all maintenance issues pertaining to facility via internal systems and ensures resolution. Adheres to all health and safety policies and procedures set by the enterprise.
6. Performs other duties as assigned to support the ecient operation of the department.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

  • Bachelor's Degree from an accredited college or university in a related industry required.

  • Minimum one (1) years' of hotel experience as Front Desk Agent, Night Auditor or a Customer Service-related field is required. Experience in a luxury hotel and/or resort preferred

  • Minimum one (1) year of experience in a role leading and coaching others to meet and exceed standards is preferred.

  • Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

  • Strong English skills, both oral and written required.

  • Intermediate proficiency in Microsoft Office (PowerPoint, Word, Excel and Outlook) desired. Must have good mathematical and organizational skills.

  • Must uphold and protect financial, private and confidential information at all times.

  • Must have strong customer service, problem solving and communication skills.

  • Must be able to deliver excellent service in sometimes tough situations and maintain composure under demanding settings.

REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS

  • At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

  • No Driving Responsibilities: Role does not require a driver's license or insurance.

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.

  • Primary work environment is in a climate-controlled office setting.

  • Work requires travel to attend meetings, trade shows, and conferences.

  • Incumbents may be required to work evening, weekend and holiday shifts.

  • Must be able to work in a fast-paced, high-demand environment.

  • Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.

  • Sedentary work: involves sitting most of the time. Constantly operates a computer and otheroffice productivity machinery, such as a calculator, copy machine, and computer printer.

  • Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.

  • Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.

  • Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings,via videoconference and over the telephone.

  • Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.

  • Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.

  • Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.

  • The employee may be exposed to fumes or airborne particles including secondhand smoke.

Reasonable accommodation will be made in compliance with all applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Apply