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Hotel Associate Jobs (NOW HIRING)

MARUTI HOTELS GROUP INC

Hotel General Manager

Canton, OH · On-site

$60K - $90K/yr

... associates. · Drive occupancy, ADR, RevPAR, and overall hotel performance. · Prepare for and maintain successful Marriott QA inspections. Benefits · Paid Time Off (PTO) · Health Benefits · ...

MARUTI HOTELS GROUP INC

Hotel General Manager

Canton, OH · On-site

$60K - $90K/yr

... associates. · Drive occupancy, ADR, RevPAR, and overall hotel performance. · Prepare for and maintain successful Marriott QA inspections. Benefits · Paid Time Off (PTO) · Health Benefits · ...

Crescent

AM Server (Barista)

Huntsville, AL · On-site

$14.25 - $16.25/hr

Every hotel associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always ...

Indus Hotel Corp

Laundry Attendant

Columbus, OH · On-site

Every Indus Hotels / Individual Hotel associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your ...

Kettelsen Consulting LLC

General Hotel Manager

Destin, FL · On-site

$70 - $100/hr

Help create and implement the culture of the company'son the property level for the associates and guests. Essential Duties and Responsibilities Create and maintain a customer-driven hotel with a ...

Coury Hospitality, LLC

Hotel Manager

Amarillo, TX · On-site

Assists in providing leadership to all hotel associates and inspiring them to achieve the hotel's customer service goals and objectives. * Attentive to guest satisfaction scores and works toward ...

Indus Hotel Corp

Front Desk Clerk

Columbus, OH · On-site

$15 - $16/hr

Every Indus Hotels / Individual Hotel associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your ...

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Hotel Associate information

See salary details

$8

$17

$32

How much do hotel associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for hotel associate in the United States is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Hotel Associate vs Front Desk Agent?

AspectHotel AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, hospitality settingsHotels, resorts, hospitality settings
Employer & Industry UsageHotels, hospitality companiesHotels, resorts, hospitality companies
Common Search & ComparisonCustomer service, hospitality rolesReception, guest services

Both Hotel Associates and Front Desk Agents work in hospitality environments, focusing on guest services. While their roles overlap, Front Desk Agents typically handle check-ins, reservations, and guest inquiries directly at the front desk, whereas Hotel Associates may perform a broader range of tasks such as housekeeping support, concierge services, or assisting with guest needs across various hotel departments.

What does a hotel associate do?

A hotel associate is responsible for providing customer service, assisting guests with check-in and check-out, and maintaining cleanliness in guest areas. They may also handle reservations, answer inquiries, and perform basic administrative tasks, often working in shifts that include evenings and weekends.

What is the easiest position at a hotel?

The easiest position at a hotel is often considered to be a front desk clerk or concierge, as it typically involves basic customer service, check-in and check-out procedures, and handling guest inquiries. These roles usually require good communication skills and may involve minimal physical labor compared to other hotel positions like housekeeping or maintenance.

What cities are hiring for Hotel Associate jobs?

Cities with the most Hotel Associate job openings:

What are the most commonly searched types of Hotel jobs?

The most popular types of Hotel jobs are:

What states have the most Hotel Associate jobs?

States with the most job openings for Hotel Associate jobs include:

Hotel Associate jobs near you
Infographic showing various Hotel Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,566 per year, or $17.6 per hour.

HOTEL Associate ROOMS CONTROLLER

JW Marriott Marquis Miami

Miami, FL • On-site

$18 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Key responsibilities

  • Oversee GXP platform usage hotel-wide across all departments.

  • Answer guest inquiries via GXP chat and follow up to ensure guest requests are met.

  • Coordinate and facilitate GXP operational-related training for all departments.

Job description

 
 

Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA

Compensation: Hourly 

Schedule: Full-Time 

Position Type: N-Management

Benefits

  • Health Insurance
  • Dental and Vision
  • Paid Time Off
  • 401K
  • Parking and Metro Reimbursement 
  • Travel Perks and Benefits
  • Recognition and Rewards
  • Growth Opportunities
  • Holiday pay
  • Free Meals
  • Free uniforms
  • Free life insurance
  • Free short-term disability
  • …and much more!
JOB SUMMARY 

Oversee GXP platform usage hotel-wide across all departments. Answer all guest inquiries via GXP chat. Monitor and own all CEC cases from Marriott to ensure they are closed within the required timeframe. Contact appropriate individuals or departments (e.g., Bellperson, Housekeeping, Engineering, F&B, Loss Prevention, etc.) as necessary to resolve guest calls, requests, or problems. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed. Work closely with Rooms Controller and Guest Relations Manager to identify all guest preferences via GPS to enhance guest experience. Assist management in training, motivating, and coaching employees on GXP/GPS usage; and serve as a GXP champion for the property. Coordinates and facilitates GXP operational-related training for all departments. Drive and monitor GXP procedures to ensure compliance with all Marriott standards/requirements.

Report accidents, injuries, and unsafe work conditions to the manager; and maintain awareness of undesirable persons on property premises. Follow all company policies and procedures, ensure uniform and personal appearance is clean and professional, maintain the confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support the team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

            

 

Our Mission

We provide genuine hospitality by inspiring solid relationships with our guests, associates, and partners to make a difference in our community.

Our Vision

To be the leading choice in Miami by welcoming guests worldwide, offering fun, innovative, and unique hotel experiences while developing our communities.

Our Core Values

We Inspire People

We Embrace Innovation

We Pursue Accountability

 SOCIAL MEDIA SITES

Marriott Careers: https://www.youtube.com/user/MarriottJobs

JW Marriott Marquis Miami

Website: https://www.marriott.com/hotels/travel/miamj-jw-marriott-marquis-miami/

Instagram: https://www.instagram.com/jwmarriottmarquismiami/?hl=en

Facebook: https://www.facebook.com/JWMarriottMarquisMiami/

Twitter: https://twitter.com/jwmm_miami?lang=en

Maps: https://www.marriott.com/hotels/maps/travel/miamj-jw-marriott-marquis-miami/





E-VERIFY

MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program.

MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.