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Hospitality Coach Jobs (NOW HIRING)

This individual is passionate about creating remarkable guest experiences, coaching and mentoring team members, and ensuring excellence in every aspect of front-of-house operations. Hospitality ...

They will focus on coaching people and implementingsystems for increased performance.They will have ultimate authority during shift and will be responsible for all AM Hospitality operations and ...

They will focus on coaching people and implementing systems for increased performance. They will have ultimate authority during shift and will be responsible for all AM Hospitality operations and ...

... coaching SS, and assisting with callouts at all times the restaurant is open (not just on their ... hospitality, impeccable speed and 100% order accuracy • Use CEM findings to ensure consistency ...

At Chick-fil-A, we always keep our eyes out for applicants with a coachable spirit and a genuine ... A Hospitality Professional provides first class service to our guests. This position is essential ...

At Chick-fil-A, we always keep our eyes out for applicants with a coachable spirit and a genuine ... Hospitality Professionals provides unforgettable hospitality within the four walls of our ...

Be Seen First

... coach, and motivate front-of-house teams in fast-paced environments
 • Maintain high standards of hospitality, presentation, and professionalism
 • Support scheduling, staffing, and shift ...

Be Seen First

... coach, and motivate front-of-house teams in fast-paced environments
 • Maintain high standards of hospitality, presentation, and professionalism
 • Support scheduling, staffing, and shift ...

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Hospitality Coach information

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$19

$30

How much do hospitality coach jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for hospitality coach in the United States is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hospitality Coach, and why are they important?

To thrive as a Hospitality Coach, you need in-depth industry knowledge, experience in hospitality operations, and often a background in training or coaching, typically supported by relevant certifications or leadership roles. Familiarity with property management systems (PMS), training platforms, and performance assessment tools is commonly required. Exceptional communication, interpersonal skills, and the ability to motivate and inspire teams are standout soft skills for this position. These skills ensure effective coaching, drive service excellence, and foster continuous improvement within hospitality organizations.

What are some common challenges faced by Hospitality Coaches, and how can they be effectively managed?

Hospitality Coaches often encounter challenges such as resistance to change among staff, varying skill levels within teams, and the need to tailor coaching methods to diverse personalities. Successfully managing these challenges involves building trust with team members, demonstrating empathy, and using clear, actionable feedback. Effective Hospitality Coaches also stay adaptable, continuously updating their knowledge of industry trends and fostering a culture of open communication to drive sustained improvement.

What is the difference between Hospitality Coach vs Hospitality Trainer?

AspectHospitality CoachHospitality Trainer
CredentialsExperience in hospitality, coaching certifications (optional)Training certifications, hospitality experience
Work EnvironmentOne-on-one coaching, team developmentGroup training sessions, workshops
Employer & Industry UsageHotels, restaurants, hospitality consultanciesHotels, resorts, hospitality schools
Common Search & ComparisonFocuses on individual improvement and soft skillsFocuses on skill transfer through training sessions

Hospitality Coaches primarily work with individuals or teams to improve soft skills and performance through personalized coaching. Hospitality Trainers typically conduct group training sessions to teach specific skills or procedures. While both roles aim to enhance hospitality service quality, coaches focus on personalized development, whereas trainers deliver structured training programs.

What is a Hospitality Coach?

A Hospitality Coach is a professional who helps individuals or organizations in the hospitality industry improve their service standards, operations, and guest experiences. They provide guidance on best practices, staff training, customer service, and effective communication. Hospitality Coaches often work with hotels, restaurants, and other service-oriented businesses to identify areas for improvement and develop strategies to enhance overall performance. Their goal is to help businesses achieve higher guest satisfaction and operational excellence.
More about Hospitality Coach jobs
What states have the most Hospitality Coach jobs? States with the most job openings for Hospitality Coach jobs include:
Infographic showing various Hospitality Coach job openings in the United States as of July 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,970 per year, or $19.7 per hour.
Restaurant General Manager | Upscale Scratch Concept #ZDG 3507966

Restaurant General Manager | Upscale Scratch Concept #ZDG 3507966

Superior Talent Source

Charlotte, NC

$80K - $90K/yr

Full-time

Medical, Retirement, PTO

Re-posted 26 days ago


Job description

General Manager – Hospitality-Driven, Scratch Kitchen Concept


We’re looking for a passionate and people-first General Manager to lead a high-quality, scratch-based restaurant where food, culture, and guest experience come first.

This is an opportunity for a leader who believes great restaurants are built through strong teams, genuine hospitality, and a relentless commitment to food quality.

You’ll set the tone for the entire operation—creating memorable experiences for guests while building a culture your team is proud to be part of.


What You’ll Do


Lead the Guest Experience

Create an environment where every guest feels welcomed, valued, and excited to return. You’ll be present on the floor, engaging with guests, resolving concerns, and elevating the overall dining experience.


Champion Food Quality

Protect and elevate a scratch kitchen culture. Ensure every dish meets high standards in preparation, consistency, and presentation while working closely with the culinary team to maintain excellence.


Build and Inspire Great Teams

Recruit, develop, and retain a team that thrives on hospitality. Coach with purpose, lead with integrity, and create a positive, balanced workplace where people can grow and succeed.


Drive Operations with Excellence

Oversee all day-to-day operations including service execution, cleanliness, and efficiency. Lead by example and hold high standards that ensure a smooth and consistent operation.


Own the Business

Manage financial performance including sales, labor, and cost controls. Make smart, data-driven decisions that support profitability while never sacrificing quality or culture.


Develop People and Culture

Create a workplace that values teamwork, accountability, and work-life balance. Invest in training and development to build future leaders within your team.


Why This Role Stands Out

  • Competitive salary + bonus potential
  • Comprehensive health benefits
  • 401(k)
  • Paid time off
  • Clear path for growth and advancement
  • Strong, people-first culture with a focus on work-life balance
  • High-quality, scratch food program you can be proud of


What We’re Looking For


  • 5+ years of General Manager or Managing Partner experience in a high-volume, full-service environment
  • A true passion for hospitality, guest experience, and food quality
  • Proven ability to build, lead, and develop high-performing teams
  • Strong operational knowledge across both front and back of house
  • Financial acumen with experience managing P&L, labor, and costs
  • Hands-on leadership style with a presence on the floor
  • Strong communication, problem-solving, and decision-making skills


If you’re a leader who believes that great food and great people create unforgettable experiences, this is the role for you.

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