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Pbx Supervisor Jobs (NOW HIRING)

Vacatia

PBX Supervisor

Kissimmee, FL

$20/hr

PBX Supervisor | Lead the Voice of Our Resort! Are you a hospitality leader who thrives on delivering exceptional guest service? Do you enjoy coaching teams, solving problems, and creating memorable ...

Vacatia

PBX Supervisor

Kissimmee, FL · On-site

$20/hr

PBX Supervisor | Lead the Voice of Our Resort! Are you a hospitality leader who thrives on delivering exceptional guest service? Do you enjoy coaching teams, solving problems, and creating memorable ...

Vacatia

PBX Supervisor

Kissimmee, FL · On-site

$20/hr

PBX Supervisor | Lead the Voice of Our Resort! Are you a hospitality leader who thrives on delivering exceptional guest service? Do you enjoy coaching teams, solving problems, and creating memorable ...

Tenet Health

Operator Supervisor

Memphis, TN · On-site

The PBX Supervisor provides leadership and operational oversight for the hospital's PBX/Switchboard and telecommunications operations. This position is responsible for ensuring timely, accurate ...

Tenet Health

Operator Supervisor

Memphis, TN · On-site

The PBX Supervisor provides leadership and operational oversight for the hospital's PBX/Switchboard and telecommunications operations. This position is responsible for ensuring timely, accurate ...

Tenet Health

Operator Supervisor

Memphis, TN

The PBX Supervisor provides leadership and operational oversight for the hospital's PBX/Switchboard and telecommunications operations. This position is responsible for ensuring timely, accurate ...

J&J Ventures

PBX Operator/Dispatch

Las Vegas, NV · On-site

... Supervisor. • Complete all tasks as assigned by the PBX Supervisor and/or PBX Manager • Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures ...

Shepherd Center

PBX Operator, part-time

Atlanta, GA · On-site

The PBX Operator is a highly interactive role, answering and directing calls and providing ... real to Supervisor in a timely manner. REQUIRED MINIMUM EDUCATION * High School Diploma or ...

Sandia Resort and Casino

LEAD PBX OPERATOR

Albuquerque, NM · On-site

$19.62 - $22.08/hr

Position Summary The Lead PBX Operator will operate efficiently and oversee other operators on the ... One (1) year supervisory experience. * High School diploma or GED equivalent required. Note:

The Pueblo of Sandia

LEAD PBX OPERATOR

Albuquerque, NM · On-site

$19.62 - $22.08/hr

Position Summary The Lead PBX Operator will operate efficiently and oversee other operators on the ... One (1) year supervisory experience. * High School diploma or GED equivalent required. Note:

Turning Stone Enterprises

PBX Operator

Oneida, NY · On-site

$16/hr

... supervisor and/or manager. These duties include typing and filing. * Provide a warm and sincere ... Work Experience To be successful as a PBX Operator you'll need: * Must have high school diploma or ...

Turning Stone Enterprises

PBX Operator

Oneida, NY · On-site

$16/hr

... supervisor and/or manager. These duties include typing and filing. * Provide a warm and sincere ... Work Experience To be successful as a PBX Operator you'll need: * Must have high school diploma or ...

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Pbx Supervisor information

See salary details

$31.5K

$60.4K

$120.5K

How much do pbx supervisor jobs pay per year?

As of Sep 5, 2026, the average yearly pay for pbx supervisor in the United States is $60,445.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $61,500.00 per year, depending on experience, location, and employer.

What is a PBX supervisor?

PBX Supervisors oversee the operation of private branch exchange (PBX) phone systems in organizations such as hotels, hospitals, or large companies. They manage a team of PBX operators, ensuring efficient call routing, handling of guest or client inquiries, and maintaining high standards of customer service. PBX Supervisors are also responsible for training staff, troubleshooting technical issues, and coordinating with other departments to ensure effective communication across the organization.

What are the key skills and qualifications needed to thrive as a PBX supervisor, and why are they important?

To thrive as a PBX Supervisor, you need a deep understanding of telecommunication systems, call routing, and supervisory experience, often supported by a relevant associate degree or equivalent experience. Familiarity with PBX phone systems, call management software, and troubleshooting tools is essential. Excellent leadership, problem-solving, and customer service skills set top performers apart in this role. These capabilities ensure efficient communication operations, quick issue resolution, and smooth coordination within an organization.

How does a PBX supervisor typically collaborate with IT and front desk teams to ensure seamless communication operations?

As a PBX Supervisor, collaboration with IT and front desk teams is essential to ensure the reliability and efficiency of the organization's telephone systems. You’ll regularly coordinate with IT to address technical issues, perform system updates, and implement new features or security protocols. At the same time, you'll work closely with front desk staff to provide training, troubleshoot user concerns, and ensure smooth day-to-day call handling. This cross-functional teamwork helps maintain high service standards and minimize disruptions in communication, making adaptability and strong interpersonal skills valuable assets for the role.

What is the difference between Pbx Supervisor vs Pbx Technician?

AspectPbx SupervisorPbx Technician
CredentialsTypically requires supervisory experience and relevant certificationsRequires technical certifications and hands-on training
Work EnvironmentOversees team, manages operations, and coordinates maintenancePerforms installation, troubleshooting, and repairs of PBX systems
Employer & Industry UsageUsed in organizations with large communication systems, telecom providersFound in telecom, IT, and customer service industries

The Pbx Supervisor primarily manages and oversees PBX operations and staff, focusing on coordination and supervision. In contrast, the Pbx Technician handles technical tasks such as installation and troubleshooting. While both roles require technical knowledge, the supervisor role emphasizes leadership and management skills, whereas the technician role is more hands-on and technical.

More about Pbx Supervisor jobs

What cities are hiring for Pbx Supervisor jobs?

Cities with the most Pbx Supervisor job openings:

What states have the most Pbx Supervisor jobs?

States with the most job openings for Pbx Supervisor jobs include:

What job categories do people searching Pbx Supervisor jobs look for?

The top searched job categories for Pbx Supervisor jobs are:

Pbx Supervisor jobs near you
Infographic showing various Pbx Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $60,445 per year, or $29.1 per hour.

PBX Supervisor

Vacatia

Kissimmee, FL

$20/hr

Full-time

Posted 25 days ago

Job description

Now Hiring: PBX Supervisor | Lead the Voice of Our Resort!

Are you a hospitality leader who thrives on delivering exceptional guest service? Do you enjoy coaching teams, solving problems, and creating memorable guest experiences? If so, we'd love to meet you!

We're currently seeking a PBX Supervisor to lead our resort's Communications Center. In this role, you'll oversee the daily operations of the PBX department, coach and develop associates, and ensure every guest interaction is handled with professionalism, efficiency, and genuine hospitality. You'll play a vital role in supporting the Front Office while collaborating with departments across the resort to provide seamless service from the first call to check-out.

Pay rate: $20/hr

Location: 2975 Arabian Nights Blvd, Kissimmee, FL 34747

What You'll Do:

  • Lead and supervise the daily operations of the PBX/Communications Department

  • Coach, train, and mentor PBX Associates to deliver exceptional guest service

  • Monitor call quality, productivity, and response times to ensure service standards are met

  • Serve as the first point of contact for guest concerns and assist with service recovery

  • Coordinate communication between guests and resort departments to ensure timely request fulfillment

  • Track guest satisfaction metrics and identify opportunities to improve the guest experience

  • Promote resort amenities, activities, transportation services, and local attractions

  • Support the Front Office team with daily operations and guest communications

  • Maintain accurate guest information using property management systems

  • Ensure company policies, procedures, and quality standards are consistently followed

  • Foster a positive, collaborative, and service-focused team environment

What We're Looking For:

  • High School Diploma or GED required

  • 3+ years of hospitality experience with supervisory or leadership responsibilities

  • Resort, hotel, vacation ownership (timeshare), or guest services experience strongly preferred

  • Previous PBX, Front Desk, Call Center, or Guest Services experience preferred

  • Strong leadership, coaching, and team development skills

  • Excellent communication, problem-solving, and conflict resolution abilities

  • Passion for delivering exceptional guest service and creating memorable experiences

  • Flexible to work varying shifts, including evenings, weekends, and holidays

Why Join Us?

  • Lead an important department that serves as the communication hub of the resort

  • Make a direct impact on the guest experience through outstanding service and leadership

  • Work alongside a collaborative and supportive resort operations team

  • Grow your hospitality leadership career with opportunities for advancement

  • Join a company committed to service excellence and professional development

Ready to lead a team that keeps our guests connected and cared for every step of their stay?

Apply today and become the voice behind an exceptional resort experience!

Apply