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Pbx Supervisor Jobs (NOW HIRING)

Hilton Sandestin Beach

PBX Operator

Miramar Beach, FL · On-site

All other duties as instructed by supervisor. Supportive Functions: In addition to performance of ... PBX reports with regard to call volume and service levels, etc. Job Knowledge, Skills, and ...

Hilton Sandestin Beach

PBX Operator

Miramar Beach, FL · On-site

All other duties as instructed by supervisor. Supportive Functions: In addition to performance of ... PBX reports with regard to call volume and service levels, etc. Job Knowledge, Skills, and ...

San Manuel Casino

PBX Operator

Highland, CA

Under the direction of the Supervisor PBX, the PBX (Private Branch Exchange) Operator handles and directs incoming calls. Delivers friendly and courteous service while operating in a high-volume call ...

Hyatt Vacation Ownership

$23.65/hr

... the PBX station in accordance with established standards. Practice aggressive hospitality and ... Perform other reasonable job duties as requested by Supervisors. * Attention to customer service ...

LewisGale Hospital Pulaski

PBX Operator

Pulaski, VA

Document vital information to assist supervisor in maintaining current files with the daily PBX operations. What qualifications you will need: EXPERIENCE Required - 2 years switchboard experience.

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Pbx Supervisor information

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$31.5K

$60.4K

$120.5K

How much do pbx supervisor jobs pay per year?

As of Jun 12, 2026, the average yearly pay for pbx supervisor in the United States is $60,445.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $61,500.00 per year, depending on experience, location, and employer.

How does a PBX Supervisor typically collaborate with IT and front desk teams to ensure seamless communication operations?

As a PBX Supervisor, collaboration with IT and front desk teams is essential to ensure the reliability and efficiency of the organization's telephone systems. You’ll regularly coordinate with IT to address technical issues, perform system updates, and implement new features or security protocols. At the same time, you'll work closely with front desk staff to provide training, troubleshoot user concerns, and ensure smooth day-to-day call handling. This cross-functional teamwork helps maintain high service standards and minimize disruptions in communication, making adaptability and strong interpersonal skills valuable assets for the role.

What are the key skills and qualifications needed to thrive as a PBX Supervisor, and why are they important?

To thrive as a PBX Supervisor, you need a deep understanding of telecommunication systems, call routing, and supervisory experience, often supported by a relevant associate degree or equivalent experience. Familiarity with PBX phone systems, call management software, and troubleshooting tools is essential. Excellent leadership, problem-solving, and customer service skills set top performers apart in this role. These capabilities ensure efficient communication operations, quick issue resolution, and smooth coordination within an organization.

What are PBX Supervisors?

PBX Supervisors oversee the operation of private branch exchange (PBX) phone systems in organizations such as hotels, hospitals, or large companies. They manage a team of PBX operators, ensuring efficient call routing, handling of guest or client inquiries, and maintaining high standards of customer service. PBX Supervisors are also responsible for training staff, troubleshooting technical issues, and coordinating with other departments to ensure effective communication across the organization.

What is the difference between Pbx Supervisor vs Pbx Technician?

AspectPbx SupervisorPbx Technician
CredentialsTypically requires supervisory experience and relevant certificationsRequires technical certifications and hands-on training
Work EnvironmentOversees team, manages operations, and coordinates maintenancePerforms installation, troubleshooting, and repairs of PBX systems
Employer & Industry UsageUsed in organizations with large communication systems, telecom providersFound in telecom, IT, and customer service industries

The Pbx Supervisor primarily manages and oversees PBX operations and staff, focusing on coordination and supervision. In contrast, the Pbx Technician handles technical tasks such as installation and troubleshooting. While both roles require technical knowledge, the supervisor role emphasizes leadership and management skills, whereas the technician role is more hands-on and technical.

More about Pbx Supervisor jobs
What cities are hiring for Pbx Supervisor jobs? Cities with the most Pbx Supervisor job openings:
What states have the most Pbx Supervisor jobs? States with the most job openings for Pbx Supervisor jobs include:
What job categories do people searching Pbx Supervisor jobs look for? The top searched job categories for Pbx Supervisor jobs are:
Pbx Supervisor jobs near you
Infographic showing various Pbx Supervisor job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $60,445 per year, or $29.1 per hour.
PBX Operator PRN

PBX Operator PRN

Methodist Le Bonheur Healthcare

Germantown, TN • On-site

Part-time

Posted 3 days ago

Methodist Le Bonheur Healthcare rating

6.7

Company rating: 6.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South.

The PBX Operator is responsible for receiving and directing incoming telephone calls to appropriate services location, monitoring and reporting alarm conditions on telecommunications and safety system and alerting various support units to emergency and disaster situations. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.


Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
The PBX Operator is responsible for receiving and directing incoming telephone calls to appropriate services location, monitoring and reporting alarm conditions on telecommunications and safety system and alerting various support units to emergency and disaster situations. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
What you will do
  • Responds promptly to incoming calls providing information and assistance to callers.
  • Initiates outgoing calls, obtains accurate call processing information and call completion.
  • Uses database to access patient information.
  • Operates computer to obtain room assignments.
  • Operates paging system for internal and external calls and emergency alerts. Notifies appropriate personnel in emergency situations.
  • Follows protocol relating to physician paging.
  • Monitors emergency alarms. Ensures that fire alarm, cardiac arrest, burglar alarms, and defense disaster alarms are monitored. Defines appropriate alarm status and follows procedure.
  • Documents Dr. Red, Emory House, and disaster alerts on appropriate forms.
  • Performs other job functions as assigned or requested.

Education/Formal Training Requirements
  • Required - High School Diploma or Equivalent

Work Experience Requirements
  • Required - Call center 1-3 years

Knowledge, Skills and Abilities
  • Knowledge of PBX operations, procedures and equipment.
  • Ability to communicate verbally with Associates, management and physicians.
  • Ability to understand moderately complex written materials, such as technical manuals.
  • Ability to work without close supervision and to exercise independent judgment.
  • Ability to organize multiple tasks and projects and maintain control of own workflow.
  • Ability to type 25-30 wpm on computer.

Supervision Provided by this Position
  • There are no supervisory or lead responsibilities assigned to this position.

Physical Demands
  • The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
  • Must have good balance and coordination.
  • The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
  • The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
  • The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.

Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.


Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

What Methodist Le Bonheur Healthcare employees say

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