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Hospitality Associate Jobs in Indiana (NOW HIRING)

Ivy Hospitality

Talent Experience Manager

Indianapolis, IN · On-site

$60K - $75K/yr

The Talent Experience Manager is responsible for overseeing the entire associate life cycle at Ivy Hospitality, ensuring a seamless and engaging experience from recruitment through onboarding, job ...

The Amaya Hotel

Hotel Front Desk Associate

Fort Wayne, IN · On-site

$13.75 - $17.75/hr

Description Front Desk Associate The Amaya (Fort Wayne, IN) Boutique Hotel - Design-Driven & Guest ... care, and hospitality excellence. This role includes guest interaction, operational support ...

Avion Hospitality

Houseperson

Indianapolis, IN · On-site

$13.75 - $17/hr

Practice safe work habits to ensure safety to guests, fellow associates and self. * Handle items for "Lost and Found" according to Avion Hospitality standards. * At the end of the shift, turn in all ...

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Hospitality Associate information

See Indiana salary details

$9

$17

$33

How much do hospitality associate jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for hospitality associate in Indiana is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.75 per hour, depending on experience, location, and employer.

What are the 6 basic hospitality skills?

Hospitality associates need strong communication, customer service, problem-solving, teamwork, adaptability, and attention to detail skills. These skills help ensure positive guest experiences and efficient operations in hospitality environments. Developing these core skills is essential for success in the industry.

What Is a Hospitality Associate?

A hospitality associate works to ensure the best services are offered for patrons, which includes guests, patients, or customers depending on the work setting. You often find jobs in a hotel or hospital and are the first point of contact for patrons and patients. Duties include supporting and understanding individuals’ needs, communicating with patients or guests, and sometimes answering phones or recording information in a computer database. Qualifications begin with a high school diploma, but you need on-the-job training or relevant experience for this career. Interpersonal and communication skills are also vital.

What is the difference between Hospitality Associate vs Front Desk Agent?

AspectHospitality AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service skills
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & Industry UsageCommonly employed in hospitality and service industriesPrimarily in hotels and lodging services
Job ResponsibilitiesAssisting guests, handling inquiries, supporting operationsChecking in/out guests, managing reservations, providing information

While both roles involve customer service in hospitality settings, a Hospitality Associate has broader responsibilities across various functions, whereas a Front Desk Agent primarily focuses on guest check-in, check-out, and reservations at hotels. The roles often overlap but differ in scope and specific duties.

What are some common challenges faced by Hospitality Associates and how can they be managed effectively?

Hospitality Associates often encounter challenges such as handling high guest volumes during peak times, managing diverse guest expectations, and resolving unexpected issues quickly. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay calm under pressure. Many employers provide ongoing training and encourage teamwork, so associates are supported by both their colleagues and supervisors to deliver excellent service even in demanding situations.

What are the key skills and qualifications needed to thrive as a Hospitality Associate, and why are they important?

To thrive as a Hospitality Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, POS systems, and basic office equipment is often required. Excellent communication, teamwork, and a positive attitude help you stand out in this guest-facing role. These skills ensure seamless guest experiences, efficient operations, and high levels of customer satisfaction in hospitality environments.

Is an associate's degree in hospitality worth it?

For a Hospitality Associate, an associate's degree can enhance job prospects and provide foundational knowledge of customer service, management, and hospitality operations. While not always required, it may lead to higher starting positions and increased earning potential in the industry.

What is the highest paid job in hospitality?

In the hospitality industry, executive roles such as General Managers, Hotel Directors, or Regional Managers tend to be the highest paid positions, often earning six-figure salaries. These roles require extensive experience, leadership skills, and often involve overseeing multiple properties or large teams.

What does a Hospitality Associate do?

A Hospitality Associate is responsible for providing excellent customer service in hotels, restaurants, or other hospitality settings. Their duties often include greeting guests, assisting with check-in and check-out, answering questions, handling reservations, and addressing any guest concerns to ensure a pleasant experience. They may also assist with administrative tasks, coordinate with housekeeping or maintenance staff, and help organize events or activities. Strong communication and problem-solving skills are essential in this role. Overall, Hospitality Associates play a key part in creating a welcoming and enjoyable environment for guests.

What do hospitality associates do?

Hospitality associates provide customer service in settings such as hotels, restaurants, or event venues. They handle tasks like greeting guests, managing reservations, assisting with inquiries, and ensuring a positive experience, often requiring good communication skills and attention to detail.
More about Hospitality Associate jobs
What are the most commonly searched types of Hospitality jobs in Indiana? The most popular types of Hospitality jobs in Indiana are:
What are popular job titles related to Hospitality Associate jobs in Indiana? For Hospitality Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Hospitality Associate jobs in Indiana look for? The top searched job categories for Hospitality Associate jobs in Indiana are:
What cities in Indiana are hiring for Hospitality Associate jobs? Cities in Indiana with the most Hospitality Associate job openings:
Hospitality Associate jobs near you
Vice President of Hospitality

Vice President of Hospitality

Compass Group

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,067 frontline employees who took The Breakroom Quiz

299th of 437 rated business services

Job description

Gainbridge Fieldhouse is a premier sports and entertainment venue in downtown Indianapolis, home to the Indiana Pacers and Indiana Fever and host to world-class concerts and events.
Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
Job Summary:
We are seeking a Regional Director of Operations to support the dining and environmental services departments within senior living communities in X region, city, state(s).
Key Responsibilities:
  • Leadership of multiple operations in the senior living setting with total managed volume in excess of $XX million.
  • Develops, recommends, and implements policies and procedures of the region
  • Supports the development and implementation of clinical and resident service programs that meet client and regulatory standards
  • Participates in the sales process for the acquisition of new business
  • Monitors financial reports of the accounts to ensure budgetary compliance
  • Develops and motivates an effective management and clinical staff t
  • Visits units regularly to inspect unit operations to ensure contract compliance
  • Interfaces with existing clients to maintain client satisfaction and account retention
  • Resolves client, resident ,and associate related complaints
  • Conducts appropriate annual and semi-annual performance evaluations
  • Completes all daily, weekly, and monthly reports as outlined in the corporate policy
  • Projects a high level of customer service at all
  • Trains, motivates, and develops management personnel

Preferred Qualifications:
  • Bachelor's degree in Business or Health Care related field, or equivalent related experience
  • Proven ability to manage a team of six or more?manager-level?team members
  • Minimum of?two years' experience in multi-unit foodservice management
  • Experience with multi-unit foodservice management?with a combined managed volume of $X million or greater
  • Strong track record of driving?customer satisfaction
  • Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment
  • Proven ability to mentor and develop team members
  • Excellent written and verbal communication skills
  • Strong organizational, problem-solving, and analytical skills
  • Ability to work independently and as a member of various teams and committees
  • Proven ability to handle multiple projects and meet deadlines
  • Strong interpersonal and presentation skills
  • Ability to prepare reports and business correspondence
  • Ability to deal effectively with a diversity of individuals at all organizational levels
  • Good judgment with the ability to make timely and sound decisions
  • Creative, flexible, and innovative team player
  • Commitment to excellence and high standards
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

Curious about Life at Levy? Check it out: Levy Culture
At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Levy maintains a drug-free workplace.
Req ID: 1538208
Levy Sector
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Amber Rockwell
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