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Hospitality Account Manager Jobs (NOW HIRING)

Mad Mobile Inc

Account Manager

Tampa, FL · On-site

Join us in shaping the future of retail and hospitality through intelligent, technology-driven innovation. About the Role:  We are seeking an Account Manager to join our restaurant team. In this ...

The New England Team

Account Manager

Natick, MA · On-site

... hospitality, restaurant, retail,retail management, hospitality bachelor's degree, hospitality ... account manager, retail manager, retail assistant manager, public relations, public speaking ...

5th HQ

Account Manager

Doral, FL

At least 3 years experience as Account Manager in FMCG, Retail, Hospitality, or Food Equipment sector * Strong self-motivation * Ability to work alone or as part of a team * Excellent analytical ...

The New England Team

Account Manager

Natick, MA · On-site

... hospitality, restaurant, retail,retail management, hospitality bachelor's degree, hospitality ... account manager, retail manager, retail assistant manager, public relations, public speaking ...

5th HQ

Account Manager

Doral, FL

At least 3 years experience as Account Manager in FMCG, Retail, Hospitality, or Food Equipment sector * Strong self-motivation * Ability to work alone or as part of a team * Excellent analytical ...

MSCCN

Account Manager

Santa Fe Springs, CA · On-site

$75K - $100K/yr

Based in Los Angeles, we specialize in full service installation for of commercial, hospitality ... We are seeking a Sales Account Manager who will be responsible for growing our expanding portfolio ...

Frette

Hospitality Intern

Manhattan, NY

$18 - $20/hr

... account executives. The Hospitality Intern will support the day-to-day functions of a fast-paced ... Strong organizational and time management skills * Proficiency in Microsoft and Gmail/Google Drive

Frette

Hospitality Intern

Manhattan, NY · On-site

$18 - $20/hr

... account executives. The Hospitality Intern will support the day-to-day functions of a fast-paced ... Strong organizational and time management skills * Proficiency in Microsoft and Gmail/Google Drive

Metropolis

Account Manager

$75K - $85K/yr

... and hospitality, we are building a world that feels instinctive and magical. The future isn't ... Who you are Metropolis is seeking an Account Manager to serve as the primary relationship manager ...

The Restaurant Zone

Client Account Manager (Remote)

$50K - $60K/yr

Account Manager - Hospitality Recruitment Location : Remote : Are you someone with a hunger for uncapped commissions and the drive to achieve unlimited earning potential? Do you find yourself ...

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Hospitality Account Manager information

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$29.5K

$65.8K

$106K

How much do hospitality account manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for hospitality account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hospitality Account Manager, and why are they important?

To excel as a Hospitality Account Manager, you need strong sales acumen, relationship management skills, and a background in hospitality or business, often supported by a relevant degree. Familiarity with CRM software, property management systems, and booking platforms is typically required. Outstanding communication, negotiation, and problem-solving abilities help build lasting client relationships and resolve issues effectively. These skills are vital for driving revenue, ensuring client satisfaction, and maintaining a competitive edge in the hospitality industry.

What are some common challenges Hospitality Account Managers face when balancing client expectations and operational capabilities?

Hospitality Account Managers often encounter the challenge of aligning clients’ high expectations with the realities of venue capabilities, staffing, and budget constraints. Effective communication and proactive problem-solving are key to managing these dynamics, ensuring that promises made to clients can be delivered by the operations team. Building strong relationships with both clients and internal teams helps anticipate potential issues and find creative solutions. Additionally, staying organized and detail-oriented is crucial to juggle multiple accounts and deliver consistently high service.

What is a Hospitality Account Manager?

A Hospitality Account Manager is a professional responsible for managing relationships between hospitality service providers, such as hotels or catering companies, and their clients. Their duties typically include identifying client needs, developing service proposals, negotiating contracts, and ensuring the successful delivery of hospitality services. They act as the main point of contact for clients, resolve issues, and work to maintain high levels of customer satisfaction. Strong communication, organizational, and sales skills are essential for this role.

What is the difference between Hospitality Account Manager vs Sales Coordinator?

AspectHospitality Account ManagerSales Coordinator
CredentialsExperience in hospitality, customer service skills, sometimes certifications in hospitality managementSales or marketing background, often with certifications in sales or communication
Work EnvironmentHotels, resorts, hospitality companies, client-facing rolesCorporate offices, sales departments, event planning settings
Employer & IndustryHospitality industry, hotel chains, resortsVarious industries including hospitality, corporate, event planning
Search & Comparison IntentUnderstanding roles in hospitality sales and client managementComparing sales roles within or outside hospitality

The Hospitality Account Manager focuses on managing client relationships within the hospitality industry, ensuring guest satisfaction and repeat business. The Sales Coordinator supports sales teams by coordinating activities, preparing proposals, and assisting with client communications. While both roles involve sales skills and customer interaction, the Hospitality Account Manager has a more client relationship and account management focus specific to hospitality settings.

More about Hospitality Account Manager jobs
What cities are hiring for Hospitality Account Manager jobs? Cities with the most Hospitality Account Manager job openings:
What are the most commonly searched types of Hospitality Account jobs? The most popular types of Hospitality Account jobs are:
What states have the most Hospitality Account Manager jobs? States with the most job openings for Hospitality Account Manager jobs include:
What job categories do people searching Hospitality Account Manager jobs look for? The top searched job categories for Hospitality Account Manager jobs are:
Hospitality Account Manager jobs near you
Infographic showing various Hospitality Account Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.
Senior Account Manager

Senior Account Manager

Golden Limousine International

Milan, MI • On-site

$55K/yr

Full-time

Posted 24 days ago

Job description

Senior Account Manager
Golden Limousine International
Ann Arbor / Milan, MI
Full-time, Salaried
Role Overview
Golden Limousine International is seeking an experienced Senior Account Manager to retain, develop, and grow high-value institutional, university, corporate, hospitality, and event-based client relationships.
This role will focus on major accounts with multiple stakeholders, recurring transportation needs, and high service expectations. The right candidate will understand that retaining existing business is as important as developing new opportunities.
This is not a transactional sales role. It requires account ownership, disciplined follow-up, strong communication, operational awareness, and the judgment to balance client expectations, pricing, service standards, and available capacity.
The Senior Account Manager will serve as a key connection between clients and Golden's internal teams, helping ensure that client needs are clearly understood, properly coordinated, and delivered with the professionalism expected from a premium transportation provider.
Key Responsibilities
  • Retain, develop, and grow assigned institutional, university, corporate, hospitality, and event-based accounts.
  • Build and maintain strong relationships with clients, decision makers, users, influencers, event planners, travel managers, procurement contacts, and client-side operational contacts.
  • Build account plans and contact maps for assigned accounts, including current business, relationship gaps, service needs, growth opportunities, and potential risks.
  • Identify opportunities to expand existing accounts through additional transportation services, group movements, event transportation, airport transfers, shuttle programs, executive travel, and premium client support.
  • Develop new business through referrals, networking, strategic outreach, client visits, and relationship development.
  • Serve as the account lead between the client and Golden's reservations, dispatch, operations, finance, sales, and leadership teams.
  • Ensure client expectations are clear before service is promised, including timing, vehicle needs, pricing, billing, logistics, and operational requirements.
  • Coordinate with internal teams to support accurate proposals, clean reservations, reliable service delivery, and timely follow-up.
  • Track client activity, quotes, wins, losses, follow-ups, service concerns, and revenue opportunities in the company CRM.
  • Prepare regular updates for leadership on account status, pipeline activity, revenue opportunities, client feedback, and service risks.
  • Support post-trip follow-up for high-value clients, large movements, or service-sensitive events.
  • Represent Golden professionally at client meetings, site visits, networking events, and occasional transportation movements outside normal business hours.

Qualifications
  • 3 or more years of experience in account management, business development, hospitality, transportation, travel, events, university services, athletics, or institutional client service.
  • Strong relationship-building skills and professional presence.
  • Ability to manage complex accounts with multiple stakeholders.
  • Strong organization, follow-through, and attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to coordinate across sales, reservations, dispatch, operations, finance, and leadership.
  • Comfortable discussing pricing, service expectations, logistics, timing, and client needs.
  • Sound judgment when balancing client requests, service standards, pricing, and operational capacity.
  • CRM experience preferred.
  • Experience with universities, athletics, hotels, events, hospitality, travel, or institutional account management strongly preferred.
  • Availability for occasional evening, weekend, or event-related work.

Success in This Role Looks Like
  • Assigned accounts are retained, organized, and growing.
  • Client relationships are mapped, developed, and actively managed.
  • Opportunities are clearly tracked and followed through.
  • Internal teams understand client expectations before service is promised.
  • Client concerns are surfaced early, handled professionally, and escalated when needed.
  • Revenue growth is profitable, serviceable, and aligned with company standards.
  • Golden is viewed by clients as responsive, professional, reliable, and easy to work with.

About Golden Limousine International
Golden Limousine International is a trusted leader in premium ground transportation, serving corporate, university, institutional, hospitality, event, and private clients with a focus on safety, reliability, professionalism, and service excellence. We are looking for a Senior Account Manager who can deepen client relationships, develop new opportunities, and support the high standards our clients expect.

Apply