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Hospitality Account Manager Jobs (NOW HIRING)

... hospitality experience by maximizing revenue opportunities and enhancing the customer journey through superior technology and strategic partnerships. Role Overview: In the role of Account Manager at ...

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The Account Manager will play an integral role in leading and executing hospitality focused experiential programming for key 160/90 clients across multiple US markets. * Lead the management, planning ...

The Account Manager will play an integral role in leading and executing hospitality focused experiential programming for key 160/90 clients across multiple US markets. * Lead the management, planning ...

The Account Manager will play an integral role in leading and executing hospitality focused experiential programming for key 160/90 clients across multiple US markets. * Lead the management, planning ...

The Account Manager will play an integral role in leading and executing hospitality focused experiential programming for key 160/90 clients across multiple US markets. * Lead the management, planning ...

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Hospitality Account Manager information

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$29.5K

$65.8K

$106K

How much do hospitality account manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for hospitality account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hospitality Account Manager, and why are they important?

To excel as a Hospitality Account Manager, you need strong sales acumen, relationship management skills, and a background in hospitality or business, often supported by a relevant degree. Familiarity with CRM software, property management systems, and booking platforms is typically required. Outstanding communication, negotiation, and problem-solving abilities help build lasting client relationships and resolve issues effectively. These skills are vital for driving revenue, ensuring client satisfaction, and maintaining a competitive edge in the hospitality industry.

What are some common challenges Hospitality Account Managers face when balancing client expectations and operational capabilities?

Hospitality Account Managers often encounter the challenge of aligning clients’ high expectations with the realities of venue capabilities, staffing, and budget constraints. Effective communication and proactive problem-solving are key to managing these dynamics, ensuring that promises made to clients can be delivered by the operations team. Building strong relationships with both clients and internal teams helps anticipate potential issues and find creative solutions. Additionally, staying organized and detail-oriented is crucial to juggle multiple accounts and deliver consistently high service.

What is a Hospitality Account Manager?

A Hospitality Account Manager is a professional responsible for managing relationships between hospitality service providers, such as hotels or catering companies, and their clients. Their duties typically include identifying client needs, developing service proposals, negotiating contracts, and ensuring the successful delivery of hospitality services. They act as the main point of contact for clients, resolve issues, and work to maintain high levels of customer satisfaction. Strong communication, organizational, and sales skills are essential for this role.

What is the difference between Hospitality Account Manager vs Sales Coordinator?

AspectHospitality Account ManagerSales Coordinator
CredentialsExperience in hospitality, customer service skills, sometimes certifications in hospitality managementSales or marketing background, often with certifications in sales or communication
Work EnvironmentHotels, resorts, hospitality companies, client-facing rolesCorporate offices, sales departments, event planning settings
Employer & IndustryHospitality industry, hotel chains, resortsVarious industries including hospitality, corporate, event planning
Search & Comparison IntentUnderstanding roles in hospitality sales and client managementComparing sales roles within or outside hospitality

The Hospitality Account Manager focuses on managing client relationships within the hospitality industry, ensuring guest satisfaction and repeat business. The Sales Coordinator supports sales teams by coordinating activities, preparing proposals, and assisting with client communications. While both roles involve sales skills and customer interaction, the Hospitality Account Manager has a more client relationship and account management focus specific to hospitality settings.

More about Hospitality Account Manager jobs
What cities are hiring for Hospitality Account Manager jobs? Cities with the most Hospitality Account Manager job openings:
What are the most commonly searched types of Hospitality Account jobs? The most popular types of Hospitality Account jobs are:
What states have the most Hospitality Account Manager jobs? States with the most job openings for Hospitality Account Manager jobs include:
What job categories do people searching Hospitality Account Manager jobs look for? The top searched job categories for Hospitality Account Manager jobs are:
Infographic showing various Hospitality Account Manager job openings in the United States as of June 2026, with employment types broken down into 48% Full Time, 46% Part Time, and 6% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.
Hospitality Account Manager

Hospitality Account Manager

Symmons Industries

Los Angeles, CA • On-site

$140K - $160K/yr

Full-time

Retirement

Posted 8 days ago


Job description

Overview
Our Commitment:
At Symmons we are dedicated to delivering excellence in every aspect of our business. Our success is driven by our commitment to our core values: being customer-focused, embracing a can-do attitude, demonstrating resilience, and always striving to win as a team. We believe in fostering a positive and collaborative work environment where every team member can thrive and contribute to our shared goals.
The Opportunity:
We are seeking a dynamic and motivated Hospitality Account Manager based in Southern California to join our team. In this role, you will play a crucial part in helping us achieve our mission by putting our core values into action every day. If you are passionate about providing exceptional service, thrive in a fast-paced environment, and are ready to make a significant impact, we want to hear from you!
As a Hospitality Account Manager, you will focus on the development and growth of targeted hospitality flag, brand, owner/developer, and interior designer accounts. There will also be significant carryover into the multifamily residential housing market and associated accounts. Additionally, responsible for the business development in the Las Vegas market. Responsible for driving sales growth of all Symmons products by developing agreed upon target accounts. Along with developing and managing those accounts this person will be required to work together and communicate with the Symmons sales force all strategy plans, key customer engagements, and strategic initiatives.
Responsibilities
  • Focus on capturing market share in the hospitality segment. This will be accomplished by meeting with owners & developers, specification community and brand leadership.
  • Lead the daily engagement within our Las Vegas market for wholesale distribution, contractor relationships and activities.
  • Develop and manage a list of target accounts, create account plans for each account, and secure specifications for Symmons products through your list of targeted accounts
  • Utilize Salesforce.com to assist in account development and pipeline management
  • Develop an annual business plan that outlines your growth plan for the year (i.e. how you will accomplish this and where you will need support)
  • Build cross-functional sales associate relationships internally and externally to properly communicate business opportunities on local, regional, and national basis
  • Proactively target the Owner/Developer's entire portfolio by taking a partnership and consultative approach vs. selling a product on one single project
  • Actively discover and identify potential new target accounts
  • Proactively discover customer's perceived and unperceived needs and implement appropriate value-driven solutions
  • Identify and engage with all the additional influencers in the supply chain (i.e. wholesalers, contractors, general contractors, engineers)
  • Manage Symmons products as it relates to customer offering, writing specifications and other detail set up and maintenance information
  • Work towards developing service related programs with the identified ownership accounts that will promote and foster long-term perpetuated business (buying agreements, rebate programs, service commitments)
  • Plan and budget specific customer entertainment events designed to develop and grow the Symmons presence and business relationship with the targeted account (i.e. customer visits to Symmons facilities, sporting events, outings)
  • Actively participate in key industry associations and networking events
  • High level of technical product and industry knowledge as well as industry codes and standards

Qualifications
  • Bachelor's degree in business, management, or related field required
  • 5+ years in product/services related sales with an emphasis on the major owner/developer groups and key industry associations
  • Experience with plumbing customers preferred, similar customers required
  • Ability to interact with various customers (Own/Dev/Who/Cont) and all levels of an organization
  • Experience in strategic planning and implementation a must
  • The ideal candidate must be self-motivated, results oriented, disciplined, and have strong communication skills.
  • Knowledge of wholesale segment of bath and kitchen industry preferred
  • Excellent Planning and analysis skills
  • Experience with sales reporting systems or related systems (i.e. Salesforce)
  • Strong computer skills required; proficiency in MS Office (Word, PowerPoint, Excel) and Microsoft Outlook a must as well as experience with data warehouse sales reporting systems
  • Demonstrated 'pull-through' selling skills required
  • 50% - 75% Travel to key accounts regionally

Company Overview:
In 1939, Paul Symmons advanced the plumbing industry by inventing the first anti-scald, pressure-balancing valve. 87 years later his legacy lives on through the Temptrol® valve, which is still made right here in the USA.
While the vision of Paul Symmons is never out of sight, we're constantly pressing forward, challenging ourselves and the industry to be better... to do better. As we design and redesign the minute details, we're also conscious of the bigger things, like water conservation, and energy reduction, and global impact.
That's what we do here at Symmons - we make things right.
Headquartered in Braintree, MA, Symmons is a privately held company with regional sales offices and local representatives located throughout the United States and Canada. For more information, please visit www.symmons.com.
Symmons offers a competitive compensation package including excellent benefits and a 401k plan with 100% match up to the first 6% of eligible wages with immediate vesting. The pay range reflects our good faith estimate at the time of posting and does not guarantee a specific wage. Actual pay will depend on skills, experience, and other job-related factors.
If you are ready to bring your passion, skills, and can-do attitude to Symmons, we invite you to apply for this exciting opportunity. Please submit your application/resume at: https://careers-symmons.icims.com