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Hospitality Account Manager Jobs (NOW HIRING)

Cvent

Account Manager, Hospitality Cloud

Tysons, VA · On-site

Experience selling or managing accounts in hospitality/SaaS/technology space preferred. * Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment. * Must be ...

Avero

Account Manager

Las Vegas, NV · On-site

$68K - $76K/yr

Account Manager Created by hospitality operators for hospitality operators, Avero is the trusted technology partner for the hospitality industry. We empower 40,000+ hospitality professionals with the ...

Avero

Account Manager

Las Vegas, NV · Remote

$68K - $76K/yr

We empower 40,000+ hospitality professionals with the answers they need to transform their ... Position Overview Avero is looking for an Account Manager within our Revenue team with proven ...

Avero

Account Manager

Las Vegas, NV · On-site +1

$68K - $76K/yr

We empower 40,000+ hospitality professionals with the answers they need to transform their ... Position Overview Avero is looking for an Account Manager within our Revenue team with proven ...

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Hospitality Account Manager information

See salary details

$29.5K

$65.8K

$106K

How much do hospitality account manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for hospitality account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hospitality Account Manager, and why are they important?

To excel as a Hospitality Account Manager, you need strong sales acumen, relationship management skills, and a background in hospitality or business, often supported by a relevant degree. Familiarity with CRM software, property management systems, and booking platforms is typically required. Outstanding communication, negotiation, and problem-solving abilities help build lasting client relationships and resolve issues effectively. These skills are vital for driving revenue, ensuring client satisfaction, and maintaining a competitive edge in the hospitality industry.

What are some common challenges Hospitality Account Managers face when balancing client expectations and operational capabilities?

Hospitality Account Managers often encounter the challenge of aligning clients’ high expectations with the realities of venue capabilities, staffing, and budget constraints. Effective communication and proactive problem-solving are key to managing these dynamics, ensuring that promises made to clients can be delivered by the operations team. Building strong relationships with both clients and internal teams helps anticipate potential issues and find creative solutions. Additionally, staying organized and detail-oriented is crucial to juggle multiple accounts and deliver consistently high service.

What is a Hospitality Account Manager?

A Hospitality Account Manager is a professional responsible for managing relationships between hospitality service providers, such as hotels or catering companies, and their clients. Their duties typically include identifying client needs, developing service proposals, negotiating contracts, and ensuring the successful delivery of hospitality services. They act as the main point of contact for clients, resolve issues, and work to maintain high levels of customer satisfaction. Strong communication, organizational, and sales skills are essential for this role.

What is the difference between Hospitality Account Manager vs Sales Coordinator?

AspectHospitality Account ManagerSales Coordinator
CredentialsExperience in hospitality, customer service skills, sometimes certifications in hospitality managementSales or marketing background, often with certifications in sales or communication
Work EnvironmentHotels, resorts, hospitality companies, client-facing rolesCorporate offices, sales departments, event planning settings
Employer & IndustryHospitality industry, hotel chains, resortsVarious industries including hospitality, corporate, event planning
Search & Comparison IntentUnderstanding roles in hospitality sales and client managementComparing sales roles within or outside hospitality

The Hospitality Account Manager focuses on managing client relationships within the hospitality industry, ensuring guest satisfaction and repeat business. The Sales Coordinator supports sales teams by coordinating activities, preparing proposals, and assisting with client communications. While both roles involve sales skills and customer interaction, the Hospitality Account Manager has a more client relationship and account management focus specific to hospitality settings.

More about Hospitality Account Manager jobs
What cities are hiring for Hospitality Account Manager jobs? Cities with the most Hospitality Account Manager job openings:
What are the most commonly searched types of Hospitality Account jobs? The most popular types of Hospitality Account jobs are:
What states have the most Hospitality Account Manager jobs? States with the most job openings for Hospitality Account Manager jobs include:
What job categories do people searching Hospitality Account Manager jobs look for? The top searched job categories for Hospitality Account Manager jobs are:
Hospitality Account Manager jobs near you
Infographic showing various Hospitality Account Manager job openings in the United States as of June 2026, with employment types broken down into 48% Full Time, 46% Part Time, and 6% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.
Account Manager, Hospitality Cloud

Account Manager, Hospitality Cloud

Cvent

Tysons, VA • On-site

Full-time

Posted 29 days ago

Job description

Overview:
Our Culture and Impact
Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and ~30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection.
Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.
AI at Cvent: Leading the Future
Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we're committed to continuous learning and adaptation-AI isn't just a tool for us, it's part of our DNA. We're looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you'll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.
Throughout our interview process, you'll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you're excited to be part of a team that's leading the way in AI-powered collaboration, we'd love to meet you.
In This Role, You Will:
  • Identify and close sales opportunities with our clients, such as contract renewals, cross-sells, and up-sells (such as adding additional apps to clients' packages), etc.
  • Ensure relationships with key decision-makers for accounts that will provide business are continuously developed and relationships are strengthened and grown.
  • Work with Sales and Client Services teams to ensure complete customer satisfaction with the Cvent product and organization.
  • Ensure customer issues are acknowledged and resolved within 24 hours.
  • Call on existing clients in an effort to meet and exceed individual and department revenue expectations.
  • Develop and actively pursue list of targeted Key Accounts within North America and create individual plans of action to penetrate these accounts.
  • Set aggressive goals for annual revenue achievement against each account.
  • Accurately forecast sales opportunities via pipeline report.
  • Effectively and accurately manage personal revenue pipeline to maximize all business opportunities.
  • Monitor and report sales activity within the system.
  • Perform other duties as assigned.

Here's What You Need:
  • Bachelor's degree is required (strong academic performance is desired).
  • At least 3 years of experience in customer-facing, revenue-generating role (more is welcomed).
  • Experience selling or managing accounts in hospitality/SaaS/technology space preferred.
  • Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment.
  • Must be able to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function.
  • Ability to work with Salesforce.com.

This job posting is intended to comply with all applicable laws. Due to the remote nature of this position, if we learn during the course of our recruitment process that, due to an applicant's location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.
Physical Demands
We are not able to offer sponsorship for this position.

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