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Hospital Medical Receptionist Jobs in Raleigh, NC

Veterinary Receptionist

Cary, NC

$15.25 - $18.25/hr

Receptionist Position at Carpenter Animal Hospital and Pet Inn At Carpenter Animal Hospital and Pet ... medical excellence. The organization provides world-class support to its 850+ hospital teams on a ...

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Hospital Medical Receptionist information

See Raleigh, NC salary details

$10

$17

$22

How much do hospital medical receptionist jobs pay per hour?

As of May 28, 2026, the average hourly pay for hospital medical receptionist in Raleigh, NC is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hospital Medical Receptionist, and why are they important?

To thrive as a Hospital Medical Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of medical terminology, often supported by a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records (EHR) software, and appointment scheduling tools is typically required. Excellent communication, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are crucial for ensuring efficient patient flow, accurate record-keeping, and a positive first impression for all visitors to the hospital.

What are some common challenges hospital medical receptionists face, and how can they be managed?

Hospital medical receptionists often encounter challenges such as managing high patient volumes, handling sensitive information, and coordinating effectively with medical staff. Staying organized and maintaining clear communication are essential to ensure patients are checked in efficiently and their concerns are addressed promptly. It's also important to remain calm under pressure and use hospital information systems accurately to streamline workflows. Ongoing training and supportive team environments can help receptionists handle these challenges more effectively.

What are hospital medical receptionists?

Hospital medical receptionists are administrative professionals who serve as the first point of contact for patients and visitors at a hospital. They are responsible for greeting patients, scheduling appointments, answering phones, and managing patient records. Their role is essential for ensuring smooth communication between patients, doctors, and hospital staff. Medical receptionists must be organized, compassionate, and able to handle confidential information with care.

What qualifications do you need for a medical receptionist?

A medical receptionist typically needs a high school diploma or equivalent, strong communication and organizational skills, and proficiency in office software and medical billing systems. Certification in medical office administration or medical assisting can enhance job prospects, and familiarity with electronic health records (EHR) is often required.

What is the difference between Hospital Medical Receptionist vs Medical Secretary?

AspectHospital Medical ReceptionistMedical Secretary
CredentialsHigh school diploma; some certifications preferredHigh school diploma; medical office certifications beneficial
Work EnvironmentHospitals, clinics, healthcare facilitiesDoctor's offices, clinics, healthcare organizations
Primary ResponsibilitiesPatient check-in, appointment scheduling, insurance infoScheduling, correspondence, record management
Employer & Industry UsageHospitals, healthcare providersPrivate practices, clinics, healthcare offices

While both roles involve administrative support in healthcare settings, the Hospital Medical Receptionist primarily handles patient intake and front desk duties in hospitals, whereas the Medical Secretary often manages scheduling and correspondence in various healthcare offices. The roles overlap in credentials and work environment but differ in specific responsibilities and employer settings.

What are popular job titles related to Hospital Medical Receptionist jobs in Raleigh, NC? For Hospital Medical Receptionist jobs in Raleigh, NC, the most frequently searched job titles are:
Infographic showing various Hospital Medical Receptionist job openings in Raleigh, NC as of May 2026, with employment types broken down into 17% As Needed, 15% Full Time, 6% Part Time, 1% Temporary, and 61% Contract. Highlights an 100% Physical job distribution, with an average salary of $35,804 per year, or $17.2 per hour.
Medical Support Assistant (Medical Receptionist)

Medical Support Assistant (Medical Receptionist)

Ansible Government Solutions

Durham, NC โ€ข On-site

$15 - $18.25/hr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Overview

Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (MSA) to support the Durham VA Medical Center located at 508 Fulton St. Durham, NC 27705. Working hours are Mon-Fri, 8:00am-4:30pm. Weekend coverage may be required on a rotational basis. Competitive packages are available for qualified candidates.

Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own.

Responsibilities

  • Schedule, cancel, and re-schedule patient appointments and/or consults; enter no-show information; prepare for clinic visits; and monitor appointments and consults.
  • Provide general reception support in the Release of Information (ROI) offices at various medical centers.
  • Scan insurance cards, protect secure information, and complete all insurance buffer (ICB) encounters required by ICB.
  • Scanning of records and documents into an Electronic Medical Record (EMR) to support HIM functions at medical centers.
  • Make outgoing and receive incoming phone calls.
  • Review requests for reimbursement of travel costs and reconcile claims/vouchers for payments using electronic systems.
  • Review ambulance claims for eligibility and payment.
  • Assist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation.

Qualifications

  • Citizen of the United States of America.
  • Ability to speak clearly, hear and write English.
  • Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 40-50 wpm with minimum errors.
  • Heavy phone and computer usage, often simultaneously.
  • Familiarity with medical terminology, hospital terminology and/or clinics.
  • Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures.
  • Have the following experience or education (or combination of both) to meet minimum qualifications for employment:
  • Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the knowledge and skills needed to perform the duties of the position. Applicants can substitute one year of education above high school to qualify.
  • One year of education above high school or one to two years of related job experience.
  • Experience/Education combination: Equivalent combination of experience and education qualify for an entry level position for which both education and experience are acceptable.
  • Ability to pass a required level of security clearance (NACI-level background check).
  • No sponsorship available

All candidates must be able to:

  • Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
  • Lift up to 50 lbs from floor to waist
  • Lift up to 20 lbs
  • Carry up to 40 lbs a reasonable distance
  • Push/pull with 30 lbs of force

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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