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Hospital Case Manager Jobs in Raleigh, NC (NOW HIRING)

About Duke University Hospital Pursue your passion for caring with Duke University Hospital in ... for case management needs including care coordination/transition and discharge planning ...

About Duke University Hospital Pursue your passion for caring with Duke University Hospital in ... for case management needs including care coordination/transition and discharge planning ...

About Duke University Hospital Pursue your passion for caring with Duke University Hospital in ... Case management needs including care coordination/transition and discharge planning, consultations ...

About Duke University Hospital Pursue your passion for caring with Duke University Hospital in ... Case management needs including care coordination/transition and discharge planning, consultations ...

About Duke University Hospital Pursue your passion for caring with Duke University Hospital in ... Case management needs including care coordination/transition and discharge planning, consultations ...

About Duke University Hospital Pursue your passion for caring with Duke University Hospital in ... Case management needs including care coordination/transition and discharge planning, consultations ...

Showing results 21-40

Hospital Case Manager information

See Raleigh, NC salary details

$14

$24

$41

How much do hospital case manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for hospital case manager in Raleigh, NC is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $26.15 per hour, depending on experience, location, and employer.

How do I become a hospital case manager?

To become a hospital case manager, you typically need a bachelor's degree in nursing, social work, or a related healthcare field, along with relevant experience in healthcare or social services. Many employers prefer candidates with certification such as the Certified Case Manager (CCM) or Accredited Case Manager (ACM). Strong communication, organizational skills, and knowledge of healthcare systems are also important for this role.

What are some common challenges hospital case managers face when coordinating patient care, and how can they effectively address them?

Hospital Case Managers often encounter challenges such as navigating complex discharge planning, coordinating among multidisciplinary teams, and addressing insurance or resource limitations. Effective communication, attention to detail, and strong organizational skills are essential for overcoming these obstacles. Building strong relationships with healthcare providers, social workers, and insurance representatives can help streamline care transitions and advocate for patient needs. Staying informed about community resources and hospital protocols also supports successful outcomes.

What does a hospital case manager do?

A Hospital Case Manager is a healthcare professional responsible for coordinating patient care during a hospital stay. They assess patients' needs, develop care plans, facilitate communication among medical teams, and ensure patients receive appropriate services and resources. Case Managers also help with discharge planning, making sure patients transition safely to home or another facility. Their goal is to improve health outcomes while managing costs and ensuring quality care.

What is the difference between Hospital Case Manager vs Medical Social Worker?

AspectHospital Case ManagerMedical Social Worker
CredentialsRN or licensed healthcare professionalLicensed clinical social worker (LCSW) or social work degree
Work EnvironmentHospitals, healthcare facilities, patient discharge planningHospitals, clinics, community health settings, patient support
Employer & IndustryHospitals, healthcare providersHospitals, social service agencies, community organizations
Primary FocusCoordinating patient care, discharge planning, insuranceProviding emotional support, counseling, social services

While both roles work within hospital settings and require healthcare-related credentials, Hospital Case Managers focus on care coordination and discharge planning, whereas Medical Social Workers provide emotional support and social services to patients. Understanding these differences helps patients and employers choose the right professional for specific needs.

What are the key skills and qualifications needed to thrive as a hospital case manager?

To thrive as a Hospital Case Manager, you need a background in nursing or social work, knowledge of healthcare regulations, and experience in care coordination, often supported by RN or social work licensure and case management certification (such as CCM or ACM). Familiarity with hospital information systems, utilization review tools, and electronic health record (EHR) platforms is typically required. Strong communication, problem-solving, and negotiation skills help Hospital Case Managers excel in collaborating with patients, families, and multidisciplinary healthcare teams. These competencies are essential for ensuring effective patient care transitions, optimizing resource utilization, and improving patient outcomes.
What job categories do people searching Hospital Case Manager jobs in Raleigh, NC look for? The top searched job categories for Hospital Case Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Hospital Case Manager jobs? Cities near Raleigh, NC with the most Hospital Case Manager job openings:
Infographic showing various Hospital Case Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $50,056 per year, or $24.1 per hour.

Case Manager PRN

Duke Health

Durham, NC • On-site

Other

Posted 27 days ago


Duke Health rating

7.3

Company rating: 7.3 out of 10

Based on 253 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers


Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Nursing Highlights:

  • Duke University Health System is designated as a Magnet organization
  • Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle!
  • Relocation Assistance (based on eligibility)

Occ Summary


Manage a designated caseload to coordinate and complete timely assessment, planning, implementation and evaluation of discharge plans and care transitions across the continuum of care. Ensure optimum utilization of the patient's and the Health System's resources and perform these duties within the requirements of CMS and other external review agencies.


Work Performed

Monitor daily census and assignment to assure all patients are assessed for case management needs including care coordination/transition and discharge planning, consultations, advocacy, education. Maintain effective communication with health care team members related to assessment findings, discharge planning needs and provider orders needed to arrange Homecare, Durable Medical Equipment, Transportation, Skilled Nursing or Acute Rehab Facility placement, Substance Abuse Treatment and outpatient follow-up. Maintain working knowledge of specific benefits and reimbursement guidelines, the discharge planning process and applicable federal, state and local regulations. Provide education and guidance on these topics to providers, patients and families as needed. Work with Utilization Management partners to provide information and feedback that will enhance negotiations and denial prevention with payers. Maintain timely documentation of assessment findings, discharge arrangements and actions taken according to departmental guidelines; prepare reports and maintain records as requested and/or required. Participate in Quality Assurance/Performance Improvement (QAPI) activities as requested. Job responsibilities may include site specific duties, weekend/holiday or after hours coverage as designated at each entity. Develop and maintain positive working relationships with customers internal and external to Duke Health System. Perform other related duties incidental to the work described herein.


Knowledge, Skills and Abilities

Ability to work effectively in a self-directed role Ability to multi-task, capable of daily problem-solving complex issues Excellent written and verbal skills Basic computer skills necessary


Level Characteristics

N/A


Minimum Qualifications


Education

BSN or MSW required


Experience

3 years of relevant experience


Degrees, Licensures, Certifications

Requires Case Management Certification (ACM, CCM or ANCC) within 3 years of hire. BSN required and must have current or compact RN licensure in state of NC. or MSW(if no BSN or compact RN licensure in NC)


CASE MANAGER
Job Level: G2

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, genderidentity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.


Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential thatall members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Employment Type: OTHER

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