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Hospital Admissions Representative Jobs (NOW HIRING)

UNC Health Appalachian

Admissions Representative

Boone, NC · On-site

$17.46/hr

Admit Representative Location: Boone, North Carolina | Full-Time | Variable Shifts Why You'll Love ... Exposure to electrical/mechanical equipment, cleaning agents, and hospital environment risks. * May ...

UNC Health Appalachian

Admissions Representative

Boone, NC · On-site

$17.46/hr

Admit Representative Location: Boone, North Carolina | Full-Time | Variable Shifts Why You'll Love ... Exposure to electrical/mechanical equipment, cleaning agents, and hospital environment risks. * May ...

Ernest Health

Admissions Representative

Post Falls, ID · On-site

Overview Rehabilitation Hospital of the Northwest - Post Falls, ID Rehabilitation Hospital of the ... We are seeking an Admissions Representative to join our team of passionate patient caregivers! As a ...

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How much do hospital admissions representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for hospital admissions representative in the United States is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.52 per hour, depending on experience, location, and employer.

What does a hospital admissions representative do?

A Hospital Admissions Representative is responsible for greeting patients, collecting personal and insurance information, and processing admissions paperwork when patients arrive at a hospital. They verify insurance coverage, explain hospital policies, and ensure all necessary forms are completed accurately. This role requires strong communication skills, attention to detail, and the ability to handle sensitive information confidentially. Admissions representatives often serve as the first point of contact for patients and their families, making them crucial to providing a positive hospital experience.

What are the key skills and qualifications needed to thrive as a hospital admissions representative, and why are they important?

To thrive as a Hospital Admissions Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare or administrative experience. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and patient registration software is typically required. Excellent interpersonal skills, professionalism, and the ability to remain calm under pressure help you provide compassionate service and accurate information to patients and families. These skills ensure efficient patient intake, regulatory compliance, and a positive first impression for hospital visitors.

What are some common challenges faced by hospital admissions representatives, and how can they be managed effectively?

Hospital Admissions Representatives often encounter challenges such as handling high patient volumes, managing sensitive patient information, and addressing urgent admission requests. Effective time management and strong communication skills are essential for prioritizing tasks and ensuring patients receive timely and accurate service. Familiarity with hospital information systems and a calm, empathetic approach can help representatives navigate stressful situations while maintaining professionalism and patient trust.

What is the difference between Hospital Admissions Representative vs Medical Office Clerk?

AspectHospital Admissions RepresentativeMedical Office Clerk
CredentialsHigh school diploma; some roles may prefer certification in healthcare administrationHigh school diploma; basic administrative skills
Work EnvironmentHospitals, emergency rooms, outpatient clinicsDoctor's offices, clinics, outpatient facilities
Job ResponsibilitiesPatient check-in, insurance verification, data entry, schedulingFiling, appointment scheduling, patient records management

The Hospital Admissions Representative and Medical Office Clerk roles share administrative duties and work in healthcare settings. However, the Admissions Representative focuses more on patient intake, insurance, and hospital procedures, while the Medical Office Clerk handles general administrative tasks in outpatient clinics. Both roles require strong communication skills and familiarity with healthcare processes, but the Admissions Representative typically works directly with patients during hospital admissions.

How to become a hospital admissions representative?

To become a hospital admissions representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with medical terminology or customer service. Some employers prefer candidates with postsecondary education or certifications in healthcare administration. On-the-job training is common, and familiarity with hospital management software can be beneficial.
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Hospital Admissions Representative jobs near you
Infographic showing various Hospital Admissions Representative job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $45,742 per year, or $22 per hour.

Admissions Representative

UNC Health Appalachian

Boone, NC

$17.46/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Admit Representative

Location: Boone, North Carolina | Full-Time | Variable Shifts

Why You’ll Love Working Here

As an Admit Representative at UNC Health Appalachian, you’ll be the welcoming face of our organization, helping patients and families navigate the admissions process with compassion and accuracy. You’ll play a key role in ensuring a positive experience from the very first encounter — contributing directly to our mission of making life better for the people of the High Country.

Compensation: Starting pay begins at $17.46 per hour, with competitive rates based on experience and education.
Schedule: Variable shifts, including weekends and holidays.
Benefits: Comprehensive medical/dental/vision coverage, retirement with employer match, paid time off, tuition reimbursement, paid parental leave, wellness incentives, and employee discounts.

What You’ll Do as an Admit Representative
  • Facilitate patient admissions by obtaining required demographic, insurance, and pre-certification information.
  • Communicate effectively with patients, families, providers, and staff to ensure accuracy and efficiency during the registration process.
  • Maintain compliance with privacy, confidentiality, and safety standards.
  • Provide excellent customer service by addressing questions and concerns professionally and compassionately.
  • Coordinate with clinical departments to ensure accurate patient flow and documentation.
  • Support the team in achieving high standards for patient experience, safety, and quality.
  • Demonstrate professionalism, teamwork, and adherence to the Mission, Vision, and Values of UNC Health Appalachian.
Qualifications

Education:

  • High school diploma or GED required.

Experience:

  • 3–6 months of prior experience in a medical or office setting preferred.

Licenses/Certifications:

  • None required.

Skills & Abilities:

  • Excellent verbal and written communication skills.
  • Strong interpersonal and customer service abilities.
  • Proficient in computer systems, word processing, and basic math.
  • Highly organized with the ability to manage multiple priorities.
  • Professional, compassionate, and patient-focused demeanor.
Physical & Work Environment
  • Frequent sitting (up to 8 hours per shift), with periods of standing and walking.
  • Frequent bending, squatting, kneeling, twisting, and reaching.
  • Manual dexterity and near acuity required.
  • Occasionally lift or move up to 30 lbs.
  • Exposure to electrical/mechanical equipment, cleaning agents, and hospital environment risks.
  • May work irregular hours including evenings, nights, weekends, and holidays.
What Sets Us Apart
  • Career Growth: Access continuing education, training, and advancement opportunities across multiple hospital and clinic settings.
  • Impactful Work: Play a crucial role in supporting safe, efficient, and compassionate patient care across our health system.
  • Community & Lifestyle: Boone offers an exceptional quality of life with year-round outdoor recreation, local dining, and a strong sense of community — ranked among the best small towns in America by Forbes and Southern Living.
  • Inclusive Culture: We embrace diversity, equity, and inclusion — ensuring every team member feels valued, respected, and empowered.

Ready to start a rewarding career where compassion and connection matter?
Apply today to join UNC Health Appalachian and help make a difference in the lives of our patients and community.

About UNC Health Appalachian

UNC Health Appalachian, the leader in High Country healthcare, consists of three hospitals, 13 medical practices, Seby B. Jones Regional Cancer Center, The Rehabilitation Center, and Appalachian Regional Healthcare Foundation. We are committed to improving health, enhancing quality of life, and making life better for our community.

About UNC Health

UNC Health is a state entity affiliated with the University of North Carolina system, operating 14 hospitals, 18 hospital campuses, and over 500 clinics. Over the past three years, UNC Health has provided $400+ million in uncompensated or charity care to North Carolina residents.

UNC Health Appalachian values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We welcome applications from all backgrounds and are committed to a fair and inclusive hiring process.

Employment at UNC Health Appalachian is contingent upon the successful completion of a background check and drug screening. For accommodations or additional information, contact arhsrecruitment@unchealth.unc.edu.

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