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Home Based Saas Implementation Jobs (NOW HIRING)

Do the 1% more About the Role We're looking for an Implementation Manager to own the full ... Familiarity with SaaS business models and subscription-based products Benefits Compensation $90,000 ...

Do the 1% more About the Role We're looking for an Implementation Manager to own the full ... Familiarity with SaaS business models and subscription-based products Benefits Compensation $90,000 ...

Do the 1% more About the Role We're looking for an Implementation Manager to own the full ... Familiarity with SaaS business models and subscription-based products Benefits Compensation $90,000 ...

Requirements What You Bring * 5+ years of experience leading SaaS implementation projects using a ... Background in value-based care, clinical research, or patient engagement platforms. * Familiarity ...

Requirements What You Bring * 5+ years of experience leading SaaS implementation projects using a ... Background in value-based care, clinical research, or patient engagement platforms. * Familiarity ...

Who We Are Gargle is a fast-growing, Utah-based SaaS organization offering data, marketing, and ... Implementation Developer We're looking for an Implementation Developer who thrives in a fast-paced ...

Salary: $100,000+ depending on experience Who We Are Gargle is a fast-growing, Utah-based SaaS ... Implementation Developer We're looking for an Implementation Developer who thrives in a fast-paced ...

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One (1) year of experience with cloud-based SaaS implementations Two (2) years' experience leading QA activities in multi-vendor or multi-system integration environments. Two (2) years' experience ...

Who We Are Gargle is a fast-growing, Utah-based SaaS organization offering data, marketing, and ... Implementation Developer We're looking for an Implementation Developer who thrives in a fast-paced ...

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Home Based Saas Implementation information

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How much do home based saas implementation jobs pay per hour?

As of May 31, 2026, the average hourly pay for home based saas implementation in the United States is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $34.86 per hour, depending on experience, location, and employer.

What is the difference between Home Based Saas Implementation vs Home Based Software Support Specialist?

AspectHome Based Saas ImplementationHome Based Software Support Specialist
CredentialsTechnical certifications, SaaS platform knowledgeCustomer service, technical support certifications
Work EnvironmentRemote, client sites, virtual meetingsRemote, help desks, client communication
Industry UsageTechnology, SaaS providersIT services, software companies
Search IntentImplement SaaS solutions remotelySupport and troubleshoot software issues

Home Based Saas Implementation professionals focus on deploying and configuring SaaS solutions for clients remotely, requiring technical skills and platform expertise. In contrast, Home Based Software Support Specialists primarily assist users with troubleshooting and support, emphasizing customer service and technical knowledge. Both roles are remote and industry-specific but serve different functions within the software ecosystem.

More about Home Based Saas Implementation jobs
What cities are hiring for Home Based Saas Implementation jobs? Cities with the most Home Based Saas Implementation job openings:
What are the most commonly searched types of Saas Implementation jobs? The most popular types of Saas Implementation jobs are:
What states have the most Home Based Saas Implementation jobs? States with the most job openings for Home Based Saas Implementation jobs include:
What job categories do people searching Home Based Saas Implementation jobs look for? The top searched job categories for Home Based Saas Implementation jobs are:
Infographic showing various Home Based Saas Implementation job openings in the United States as of May 2026, with employment types broken down into 6% Locum Tenens, 9% As Needed, 75% Full Time, 3% Contract, 4% Nights, and 3% Summer. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $70,903 per year, or $34.1 per hour.
Implementation Manager

Implementation Manager

CurbWaste

New York, NY • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 29 days ago


Job description

About Us
CurbWaste is a venture-backed, early-stage vertical SaaS company on a mission to modernize the waste and recycling industry. Our customers are hard-working, no-frills operators running complex businesses with limited tools. We're here to change that.
With $50M raised and the backing of top-tier investors, we serve over 150 customers who rely on CurbWaste's all-in-one solution to power their operations. But we're just getting started. Our ambition is to become the system of record for the waste industry and support the people who keep our cities running.
At CurbWaste, we hold a high bar. We believe in trust, ownership, and a relentless focus on delivering value. We live by values that shape how we show up:
  • Serve our customers, serve our industry
  • Be infinitely curious
  • Resourcefulness over resources
  • Win as a team, learn as a team
  • Do the 1% more

About the Role
We're looking for an Implementation Manager to own the full onboarding lifecycle for small to medium-sized waste haulers migrating to CurbWaste and CurbPOS. You'll run SMB projects from kick-off through go-live, managing timelines, customer relationships, data migrations, training, and cross-functional coordination.
This isn't a hand-holding role. You'll manage SMB onboarding projects independently, work through configuration challenges on your own, and make sure customers aren't just set up on the software but actually confident using it. You'll work directly with business owners and operations managers at SMB haulers, often as their primary point of contact throughout the entire onboarding process. When things go sideways, you'll reset expectations, escalate with clear context, and drive resolution.
You'll also support teammates, contribute to process improvements, and help build the playbooks that make our implementation team better. If you're someone who owns outcomes not just tasks, communicates proactively, and wants to deeply understand how waste haulers operate, this is the role.
What You'll Do
  • Own the full onboarding lifecycle from discovery through go-live for SMB customers across CurbWaste and CurbPOS
  • Lead discovery calls to understand customer workflows, pain points, and configuration requirements before onboarding begins
  • Drive on-time go-lives within target cycle times and ensure onboarding milestones are completed before customers go live
  • Manage customer expectations proactively across multiple concurrent SMB projects, including timeline resets and scope changes
  • Lead data migrations including cleanup, transformation, import validation, and accuracy checks
  • Configure multi-service-line accounts and resolve complex setup challenges for SMB customers
  • Coordinate third-party integrations, accounting system connections, and scale integration as part of the onboarding process
  • Deliver customer training on CurbWaste and CurbPOS workflows, reinforcing best practices and driving adoption
  • Maintain strong customer satisfaction through consultative onboarding and proactive communication throughout the project
  • Keep project status and milestones up to date in Planhat and communicate status proactively to internal stakeholders and customers
  • Coordinate across Sales, Customer Experience, and Product to align on customer requirements and resolve blockers
  • Own the handoff from Implementation to Customer Experience, ensuring the customer is fully adopted and the CX team has the context they need
  • Identify when a customer is at risk of poor adoption and adjust the implementation approach before it becomes a problem
  • Surface product gaps and customer feedback to the Product team based on patterns you see across implementations
  • Participate in escalation processes, contribute context during code-red calls, and drive assigned follow-up actions
  • Document repeatable solutions and contribute to process improvements that make onboarding more efficient
  • Support Implementation Specialists by sharing approaches, modeling good customer interactions, and providing coaching

Requirements
What You'll Need
  • 3-5 years of experience in SaaS implementation, onboarding, or customer-facing project management
  • Proven ability to manage multiple onboarding projects simultaneously while keeping quality high
  • Strong project management skills with experience owning timelines, milestones, and customer deliverables
  • Experience with data migrations, including working with messy datasets from legacy systems or manual processes
  • Excellent communication skills. You can manage difficult conversations about delays, scope changes, and expectations.
  • Ability to think on your feet and adapt when customer requirements shift or implementations hit roadblocks
  • Comfort working cross-functionally with Sales, Customer Experience, Product, and Engineering
  • Track record of driving customer outcomes, not just completing tasks
  • Ability to travel up to 50% of the time
Nice to Have
  • Experience with customer success or implementation platforms (Planhat, GuideCX, Gainsight, or similar)
  • Familiarity with data transformation and migration tools (Rubie, ETL platforms, or similar)
  • Experience with support or communication tools like Intercom, Aircall, or Fathom
  • Background in waste management, logistics, or field service operations
  • Experience coaching or mentoring junior team members
  • Familiarity with SaaS business models and subscription-based products

Benefits
Compensation
$90,000 - $115,000 annually, based on experience. Salary ranges reflect our commitment to competitive, transparent pay.
What We Offer
  • Join a high-performing, mission-driven team transforming a critical industry
  • Competitive salary, flexible time off, and ample opportunities for learning and development
  • Company-paid medical, dental, and vision coverage, plus 401k
  • Be part of a diverse, inclusive, and supportive culture where individuality is celebrated

This role is based in New York City (3 days/week minimum in office).
We aim to change the way waste companies run their business. We're a software company founded by haulers and built for haulers. We care about the environment and want to play a positive role in the future of the waste industry.