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Hmsa Jobs (NOW HIRING)

HMSA

Account Relationship Consultant

Honolulu, HI · On-site

Protect HMSA's market share through the successful renewal and retention of assigned accounts by strategically aligning HMSA's value-proposition to address the customer's business needs. * Has the ...

HMSA

Health Plan Specialist - Hilo

Hilo, HI · On-site

$17.25 - $23/hr

Communicate and promote HMSA's brand message and commitment to service excellence. * Build enduring relationships with HMSA's customers/members and other consumers by becoming their personal trusted ...

HMSA

Health Plan Navigator I - Keaau

Keaau, HI · On-site

$19.25 - $25.50/hr

Maintain quantity, timeliness, accuracy, and quality performance within established standards that support HMSA's ability to comply with customer performance requirements, while receiving and ...

HMSA

Health Plan Navigator I - Honolulu

Honolulu, HI · On-site

$19.50 - $25.75/hr

Maintain quantity, timeliness, accuracy, and quality performance within established standards that support HMSA's ability to comply with customer performance requirements, while receiving and ...

New

HMSA

Retail Associate - Maui

Kahului, HI · On-site

$15.50 - $17/hr

Communicate and promote HMSA's brand message and commitment to service excellence. * Build enduring relationships with HMSA's customers/members and other consumers by becoming their personal trusted ...

HMSA

Medicare Sales Producer

Honolulu, HI · On-site

Educates prospective members about HMSA Medicare Advantage products, industry trends and the impact of these trends on cost. * Document all prospect inquiries, outcomes, and follow up on sales ...

HMSA

Health Plan Advisor

Honolulu, HI · On-site

Employ exceptional selling skills to promote, educate, and implement HMSA's ancillary products/services to existing and prospective members on group specific plans offering, health and well being ...

New

HMSA

Medicare Sales Producer

Pearl City, HI · On-site

Educates prospective members about HMSA Medicare Advantage products, industry trends and the impact of these trends on cost. * Document all prospect inquiries, outcomes, and follow up on sales ...

HMSA

Manager, Strategic Communications

Honolulu, HI · On-site

Build positive relationships with HMSA stakeholders to drive proactive communications. * Partner with departments and resources within and outside of the organization to reach desired objectives.

New

HMSA

Senior Auditor II

Honolulu, HI · On-site

$80K - $98K/yr

Perform risk-based, compliance, operational, financial and information technology audits and consulting projects for HMSA. Create and execute audit programs and consulting projects, report findings ...

HMSA

Team Lead - Customer Relations

Honolulu, HI · On-site

Must have thorough and comprehensive working knowledge of HMSA's plan provisions, eligibility requirements, benefits, claims processing, medical policies, payment policies, and administrative ...

HMSA

Provider Performance Advocate

Honolulu, HI · On-site

$17.25 - $23/hr

Manages patient gaps in care by establishing efficient and effective workflows between providers, patients, and HMSA. * Accountable for establishing and maintaining sustained engagement within ...

HMSA

Cash & Investments Manager

Honolulu, HI · On-site

* Oversee daily cash positioning, concentration, and funding/settlement across HMSA legal entities. Support oversight of corporate banking and financial institution relationships, primarily related to ...

HMSA

Senior Auditor I

Honolulu, HI · On-site

$80K - $98K/yr

Perform audit support functions related to risk-based, operational, compliance, financial, and information technology audits, and consulting projects for HMSA. Assist in the execution of audit ...

HMSA

Compensation Analyst

Honolulu, HI · On-site

Administers HMSA's compensation programs including base pay, variable pay, bonuses, special recognition, and most forms of cash compensation. Ensures salary actions are within established guidelines ...

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How much do hmsa jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for hmsa in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What opportunities for career growth are available to employees at HMSA?

HMSA offers a variety of career development paths, from entry-level positions in customer service or claims to advanced roles in management, healthcare analytics, and specialized insurance functions. Employees can benefit from internal training programs, mentorship, and support for further education or certifications relevant to the healthcare industry. Team members are encouraged to apply for internal postings and participate in professional development to grow their careers within the organization. This supportive environment helps motivated staff advance while continually building new skills and expertise in the health insurance sector.

What are the key skills and qualifications needed to thrive in the HMSA position, and why are they important?

To thrive at HMSA (Hawaii Medical Service Association), candidates typically need a background in healthcare administration, insurance, or customer service, along with a relevant degree or experience in a similar field. Familiarity with health insurance platforms, claims processing systems, and HIPAA compliance is often required, and certifications such as a health insurance associate (HIA) can be beneficial. Strong communication, organizational, and problem-solving skills are crucial for delivering excellent service and working effectively with both customers and team members. These abilities are important to ensure efficient processing, high-quality service, and compliance within the dynamic healthcare insurance environment.

What is an HMSA job?

An HMSA job typically refers to a position at the Hawaii Medical Service Association (HMSA), a nonprofit health insurance company in Hawaii. Jobs at HMSA span various fields, including customer service, healthcare administration, sales, and IT. Employees help manage health plans, assist members, and support medical providers. HMSA aims to improve healthcare access and affordability for Hawaii residents.

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Hmsa jobs near you
Infographic showing various Hmsa job openings in the United States as of July 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 64% Physical, 35% Hybrid, and 1% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Account Relationship Consultant

HMSA

Honolulu, HI • On-site

Other

Re-posted 17 days ago

Job description

  1. Performance
    • Proactively service and grow HMSA products and services through various methods including site visits, on-line meetings, telephone and email correspondence, power point presentations, and one-on-one customer servicing.
    • Protect HMSA's market share through the successful renewal and retention of assigned accounts by strategically aligning HMSA's value-proposition to address the customer's business needs.
    • Has the primary renewal responsibility for the assigned Strategic Account Manager (SAM) base accounts. Responsible for assisting SAM with in-office research for those accounts. This will include working with various internal HMSA groups, including the RFP group to complete renewals in a timely manner.
    • Meet the HMSA membership objectives and the USAble established sales goals.
    • Understand and present various funding arrangements to the large group market segment.
    • Responsible for being the primary contact for all complex existing account service issues. and delegating to the Account Relationship Specialist, the secondary account contact for administrative tasks.
    • Escalate to SAM and management for complex account issues as appropriate.
    • Responsible for partnering with SAM to achieve goals for new USAble and HMSA member growth within assigned base of accounts.
  2. Relationships
    • Be a working team member of the Account Management Team consisting of the Strategic Account Manager (SAM), Account Relationship Consultant (ARC), Account Relationship Specialist (ARS), and the Health Plan Advisor (HPA) to provide exceptional pro-active servicing for an assigned book of strategic accounts.
    • Meet with AMS leadership and SAM on complex account issues after having researched and identified potential solutions.
    • Collaborate with and accept delegated tasks from SAM and management in support of overall proactive servicing for the assigned base of accounts.
    • Delegate servicing tasks to Account Relationship Specialist as appropriate.
    • Expand relationship with groups through the sale of new products; coordinate problem solving to address group inquiries.
    • Participate in strategic planning and evaluation sessions with employer groups.
    • Educate employer groups on HMSA, industry trends, and the impact of these trends on cost and utilization.
    • Manage internal and external customer relationships to ensure that employer needs are identified and addressed.
    • Partner with rating analyst and Underwriting management for renewal development, work with Product Management/Market and Product Development for new benefit development, work with USAble Life for ancillary product proposal development.
  3. Analysis
    • Perform complex business analyses of customer's business requirements and develop proposals that exceed the customers' requirements. Collaborate with key areas of the organization to present a comprehensive, integrated healthcare story for the employer group through presentations and written summaries.
    • Evaluate account-specific utilization and identify opportunities for plan design and financial arrangement changes that positively affect the financial needs of the customer and HMSA.
    • Understand and identify the strategic vision and objectives of the employer group organizations and align HMSA products and services to ensure those business objectives are achieved.
    • Design and implement proactive account servicing process and communication paths with assigned base of accounts.
    • Complete Account Planning for assigned base of accounts in collaboration with SAM.
  4. Industry knowledge
    • Actively maintain an understanding of the drivers and trends within HMSA and the overall healthcare industry that would affect HMSA's employer groups and shape their business and buying decisions.
    • Responsible for bringing information about the marketplace, customer needs perspectives, expectations, demands, and requests to HMSA. (Obtain competitor information from within each assigned account)
    • Maintain awareness of competitive activities and opportunities. Research and communicate marketing and sales intelligence relating to competition and changes in the marketplace.
    • Participate with professional employee health benefit organizations.
  5. Administrative
    • Maintain accurate records of all account activity and provide management with a weekly report on proposal/sales activities, jeopardy/lost accounts, and major servicing issues.
  6. Performs all other miscellaneous responsibilities and duties as assigned or directed.
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