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Hmsa Jobs (NOW HIRING)

HMSA

Account Relationship Consultant

Honolulu, HI · On-site

Protect HMSA's market share through the successful renewal and retention of assigned accounts by strategically aligning HMSA's value-proposition to address the customer's business needs. * Has the ...

HMSA

Health Plan Navigator I - Keaau

Keaau, HI · On-site

$19.25 - $25.50/hr

Maintain quantity, timeliness, accuracy, and quality performance within established standards that support HMSA's ability to comply with customer performance requirements, while receiving and ...

HMSA

Health Plan Navigator I - Kapolei

Kapolei, HI · On-site

$20.50 - $27/hr

Maintain quantity, timeliness, accuracy, and quality performance within established standards that support HMSA's ability to comply with customer performance requirements, while receiving and ...

HMSA

Health Plan Specialist - Hilo

Hilo, HI · On-site

$17.25 - $23/hr

Communicate and promote HMSA's brand message and commitment to service excellence. * Build enduring relationships with HMSA's customers/members and other consumers by becoming their personal trusted ...

HMSA

Retail Associate - Maui

Kahului, HI · On-site

$15.50 - $17/hr

Communicate and promote HMSA's brand message and commitment to service excellence. * Build enduring relationships with HMSA's customers/members and other consumers by becoming their personal trusted ...

HMSA

Health Plan Advisor

Honolulu, HI · On-site

Employ exceptional selling skills to promote, educate, and implement HMSA's ancillary products/services to existing and prospective members on group specific plans offering, health and well being ...

HMSA

Health Plan Navigator I - Honolulu

Honolulu, HI · On-site

$19.50 - $25.75/hr

Maintain quantity, timeliness, accuracy, and quality performance within established standards that support HMSA's ability to comply with customer performance requirements, while receiving and ...

HMSA

Accounts Receivable Representative

Honolulu, HI · On-site

$18.75 - $23.75/hr

Communicate and promote HMSA's brand message and commitment to service excellence. * Effectively and independently analyze and research inquiries from customers (internal and external) relating to ...

HMSA

Manager, Clinical Review

Honolulu, HI · On-site

Provide leadership and direction to align with HMSA strategic initiatives and mission, as well as best practices in the industry. * Provide leadership, direction and support to the teams to ensure ...

HMSA

Medicare Sales Producer

Pearl City, HI · On-site

Educates prospective members about HMSA Medicare Advantage products, industry trends and the impact of these trends on cost. * Document all prospect inquiries, outcomes, and follow up on sales ...

HMSA

Team Lead - Customer Relations

Honolulu, HI · On-site

Must have thorough and comprehensive working knowledge of HMSA's plan provisions, eligibility requirements, benefits, claims processing, medical policies, payment policies, and administrative ...

HMSA

Manager, Strategic Communications

Honolulu, HI · On-site

Build positive relationships with HMSA stakeholders to drive proactive communications. * Partner with departments and resources within and outside of the organization to reach desired objectives.

HMSA

Team Lead - Customer Relations

Honolulu, HI · On-site

Must have thorough and comprehensive working knowledge of HMSA's plan provisions, eligibility requirements, benefits, claims processing, medical policies, payment policies, and administrative ...

HMSA

Associate Engineer - Network

Honolulu, HI · On-site

* Responsible for providing support to HMSA's network infrastructure. Responsibilities include, but are not limited to the following: * Ensures the reliability of HMSA's networks * Maintains and ...

HMSA

Cash & Investments Manager

Honolulu, HI · On-site

* Oversee daily cash positioning, concentration, and funding/settlement across HMSA legal entities. Support oversight of corporate banking and financial institution relationships, primarily related to ...

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How much do hmsa jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for hmsa in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is an HMSA job?

An HMSA job typically refers to a position at the Hawaii Medical Service Association (HMSA), a nonprofit health insurance company in Hawaii. Jobs at HMSA span various fields, including customer service, healthcare administration, sales, and IT. Employees help manage health plans, assist members, and support medical providers. HMSA aims to improve healthcare access and affordability for Hawaii residents.

What are the key skills and qualifications needed to thrive in the HMSA position, and why are they important?

To thrive at HMSA (Hawaii Medical Service Association), candidates typically need a background in healthcare administration, insurance, or customer service, along with a relevant degree or experience in a similar field. Familiarity with health insurance platforms, claims processing systems, and HIPAA compliance is often required, and certifications such as a health insurance associate (HIA) can be beneficial. Strong communication, organizational, and problem-solving skills are crucial for delivering excellent service and working effectively with both customers and team members. These abilities are important to ensure efficient processing, high-quality service, and compliance within the dynamic healthcare insurance environment.

What opportunities for career growth are available to employees at HMSA?

HMSA offers a variety of career development paths, from entry-level positions in customer service or claims to advanced roles in management, healthcare analytics, and specialized insurance functions. Employees can benefit from internal training programs, mentorship, and support for further education or certifications relevant to the healthcare industry. Team members are encouraged to apply for internal postings and participate in professional development to grow their careers within the organization. This supportive environment helps motivated staff advance while continually building new skills and expertise in the health insurance sector.

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Hmsa jobs near you
Infographic showing various Hmsa job openings in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 72% Physical, 27% Hybrid, and 1% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Sales Account Manager -- Community Group Sales

HMSA

Honolulu, HI • On-site

Other

Re-posted 15 days ago

Job description

  1. Performance
    • Pro-actively manage a base of accounts by strategically prioritizing account sales and service activities.
    • Get ahead of the curve on known jeopardy accounts by strategically promoting the value in HMSA's solutions.
    • Manage your time effectively to maximize every opportunity to gain HMSA or USAble membership within base customers.
    • Prospect new HMSA groups to grow HMSA and USAble customer base in Hawaii.
    • Meet goals, quotas and minimum activity standards as established, and achieve annual sales revenue and membership growth objectives.
    • Partner with mid-sized and large employer groups to align and implement account strategies with the employer groups' objectives, showing how HMSA products fit into and help them to accomplish their business goals.
    • Utilize business acumen to understand client's business, uncover needs and opportunities.
    • Use exceptional selling skills to promote and implement products and services through various methods including, site visits, correspondence, telephone, email/internet, power point presentations, and one-on-one customer service.
    • Establish high level account contacts, with decision making capability (higher than day-to-day contact), and promote the value of HMSA's solutions to those contacts.
    • Meet with AMS leadership on complex account issues after you have researched and identified potential solutions.
    • Delegate servicing tasks to Account Service Representative, as appropriate - dependent on CRG or MRG account status.
    • Protect HMSA's market share through the successful renewal and retention of assigned accounts by addressing the customer's business needs through strategic products and solutions. Understand and sell various funding arrangements to the large group market segment.
    • Select MRG accounts:
      • Use account data and critical thinking to effectively marry customer goals and objectives to HMSA's products and services.
      • If applicable, delegate renewal responsibility for appropriate renewals to Account Service Representative. If applicable, provide Account Service Representative with strategic direction on renewals and provide escalation and customer-facing support for renewals as you deem necessary. Escalation support should include internal HMSA escalations, customer jeopardy/escalations, and customer Consultant escalations.
      • Provide Account Service Representative with strategic direction on account support/servicing, value proposition, relationship development and opportunity development within account.
      • Lead of team that consists of the Strategic Account Manager, Account Service Representative, and Health Plan Advisor to provide exceptional pro-active service to an assigned book of strategic accounts. This will require delegation of existing customer issues to ensure that sales objectives and goals are met.
  2. Relationships
    • Become a trusted advisor to accounts as well as with the accounts' consultants/brokers.
    • Serve as a conduit of HMSA products and services for customers.
    • Expand relationship with groups through the sale of new products; coordinate problem solving associated with group inquiries.
    • Participate in account planning as needed for the small business groups and strategic planning and evaluation sessions as needed for the large business accounts.
    • Educate employer groups on HMSA and industry trends and the impact of these trends on cost and utilization.
    • Manage internal and external customer relationships to ensure that employer needs are identified and addressed.
    • Work with rating analyst for renewal development, work with product management analyst for new benefit development, work with USAble Life for ancillary product proposal development.
    • Provide input to Marketing Executives for marketing strategy development.
    • Lead internal work groups to deliver solutions that meet customer expectations.
  3. Analysis
    • Perform complex business analyses of customers' business requirements and develop proposals that exceed customers' requirements. Collaborate with key areas of the organization to present a comprehensive, integrated healthcare story for the employer group through presentations and written summaries.
    • Evaluate account-specific utilization and identify opportunities for plan design and financial arrangement changes that positively affect the financial needs of the large business accounts through data analysis and extensive knowledge of the healthcare industry.
    • Understand and identify the strategic vision and objectives within the employer group organizations while aligning HMSA products and services to ensure those business objectives are achieved.
  4. Industry knowledge
    • Embrace continuous learning of the health care industry and Government regulations as well as HMSA's product offerings, value proposition and internal processes.
    • Actively maintain an understanding of the drivers and trends within HMSA and the healthcare industry that affect HMSA's employer groups and shape their business and buying decisions.
    • Responsible for bringing information about the marketplace, customer needs perspectives, expectations, demands and requests to HMSA. (obtain competitor information from within each assigned account)
    • Maintain awareness of competitive activities and opportunities. Research and communicate marketing and sales intelligence relating to competition and changes in the marketplace.
    • Participate with employee health benefits professional organizations.
  5. Administrative
    • Maintain accurate records of all account activity and provide management with a weekly report on proposal/sales activity, jeopardy/lost accounts, competitive intel, major servicing issues.
  6. Performs all other miscellaneous responsibilities and duties as assigned or directed.
    • Special projects as assigned.

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