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Helper Information Technology Jobs (NOW HIRING)

IN2U

IT Helpdesk

Los Angeles, CA

$34.56 - $38.40/hr

IT Help Desk Specialist (On-Site) Location : Los Angeles, California Work Arrangement: 100% On-Site (Remote work is not available) Position Overview We are seeking an IT Help Desk Specialist to ...

Impact Business Technology

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IT Helpdesk Technician

Chicago, IL · On-site

$50K - $60K/yr

We are seeking an IT Helpdesk Technician to join our team! You will resolve computer-related issues for our clients through telephone, remote support or on-site. Responsibilities: * Perform scheduled ...

Bluetree Dental

IT Helpdesk

Reno, NV · On-site

They are seeking a Full-Time IT Helpdesk Team Member who will provide onsite tech support, troubleshooting, and maintain IT systems to ensure smooth operations. Responsibilities : • Provide onsite ...

Black Box Corporation

IT Helpdesk

Rayville, LA

By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as ...

Black Box

IT Helpdesk

Rayville, LA · On-site

By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as ...

Bluetree

IT Helpdesk

Reno, NV · On-site

$20 - $27/hr

If you're a proactive problem-solver, a natural people-helper, and a technology-whisperer, we want you to join our fast-growing IT infrastructure team! We're all about high energy, cutting-edge ...

E-Solutions, Inc.

IT Helpdesk

San Jose, CA · On-site

... IT technician include being a reference point for all IT related queries at the user level ... IT Helpdesk1Linux,Helpdesk technician,Widnows,Computer network'',Forman deploymentN/AW2United ...

EPSoft Technologies

Senior IT Analyst

Poway, CA · On-site

Windows System Administration * IT Helpdesk / IT Support * Manufacturing IT Environment * Networking Fundamentals * IT Security & Compliance Nice to Have * Experience supporting factory floor devices ...

Amphenol TCS

IT Helpdesk Tech

Yocumtown, PA · On-site

The IT Helpdesk Technician will provide day-to-day technical support to employees, including computer setup, hardware and software troubleshooting, equipment maintenance, and general user support.

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All JobsHelper Information Technology Jobs

Helper Information Technology information

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$11

$17

$22

How much do helper information technology jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for helper information technology in the United States is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Helper Information Technology vs Technician Information Technology?

AspectHelper Information TechnologyTechnician Information Technology
CredentialsHigh school diploma or equivalent; basic certificationsHigh school diploma; technical certifications (e.g., CompTIA A+)
Work EnvironmentAssist with hardware/software setup, basic troubleshootingPerform repairs, installations, and advanced troubleshooting
Employer UsageEntry-level support roles in IT departmentsTechnical support, maintenance, and repair roles
Search/Comparison IntentUnderstanding entry-level IT support rolesTechnical troubleshooting and repair positions

Helper Information Technology roles typically involve assisting with basic IT tasks and require minimal certifications, making them suitable for entry-level candidates. Technician Information Technology positions demand more technical skills and certifications, focusing on repairs and advanced troubleshooting. Both roles are essential in IT support but differ in complexity and responsibilities.

What does a helper information technology do?

A helper in information technology assists with basic technical tasks such as setting up equipment, troubleshooting hardware and software issues, and supporting IT staff. They often perform tasks under supervision, use tools like diagnostic software, and may need foundational knowledge of computer systems and networks.

Which helper information technology job is the highest paid?

Among helper roles in information technology, positions such as IT support specialists or network technicians tend to have higher salaries, especially with certifications like CompTIA or Cisco. However, roles involving advanced skills or certifications, such as cybersecurity analysts or systems administrators, generally earn the highest wages within entry-level or support positions.
What cities are hiring for Helper Information Technology jobs? Cities with the most Helper Information Technology job openings:
What are the most commonly searched types of Information Technology jobs? The most popular types of Information Technology jobs are:
What states have the most Helper Information Technology jobs? States with the most job openings for Helper Information Technology jobs include:
Helper Information Technology jobs near you

IT Service Representative (IT Help Desk)

Athena Information Technology

Atlanta, GA • On-site

$22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

IT Service Representative (IT Help Desk)

Location: Atlanta, GA

Job Type: Full-time | On-call rotation required

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

About Us

Our mission is to support our care teams with reliable technology, guided by our Core Values. We're looking for a service-minded IT professional who thrives in a fast-paced environment and enjoys solving problems that help people.

Position Summary

As an IT Service Representative (IT Help Desk), you'll be the first point of contact for IT support across the company. You'll handle Tier 1 technical issues, document and resolve tickets, and escalate complex cases as needed-all while delivering excellent customer service.

What You'll Do

  • Serve as the first line of IT support for staff via phone, email, and ticketing system.
  • Resolve Tier 1 issues (hardware, software, network, applications).
  • Track, document, and follow up on support tickets.
  • Escalate issues to Tier 2 teams when necessary.
  • Provide user training and support on IT equipment and software.
  • Participate in 24/7 on-call rotation for emergency support.

What We're Looking For

  • High school diploma or equivalent (required).
  • 1+ year technical support experience or internship.
  • 1 IT certification or 2-year Associate's degree.
  • Strong troubleshooting and customer service skills.
  • Experience with ticketing systems, MS Office, and remote support tools.
  • Excellent communication-able to explain technical issues clearly.

Why Join Us?

  • Competitive pay + benefits package.
  • Opportunities for career growth and certifications.
  • Supportive, mission-driven team environment.
  • Make a real impact by helping our care centers deliver better service every day.

Apply today to bring your IT skills to a place where they matter!


Job Posted by ApplicantPro