IT Service Representative (IT Help Desk) Location: Atlanta, GA Job Type: Full-time | On-call rotation required Benefits: * 401(k) * Dental insurance * Employee assistance program * Health insurance
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IT Service Representative (IT Help Desk) Location: Atlanta, GA Job Type: Full-time | On-call rotation required Benefits: * 401(k) * Dental insurance * Employee assistance program * Health insurance
Quick apply
IT Service Representative (IT Help Desk) Location: Atlanta, GA Job Type: Full-time | On-call rotation required Benefits: * 401(k) * Dental insurance * Employee assistance program * Health insurance
Carmel, IN · Hybrid
About the Role We are seeking a customer-focused and motivated IT Helpdesk associate to join our Information Technology team. In this role, you will serve as the first point of contact for technical ...
Carmel, IN · Hybrid
About the Role We are seeking a customer-focused and motivated IT Helpdesk associate to join our Information Technology team. In this role, you will serve as the first point of contact for technical ...
Denver, CO · Remote
We are looking for a dedicated IT Helpdesk Technician to join our team. The successful candidate will be responsible for providing technical support to our clients through a ticketing system. This ...
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Denver, CO · Remote
We are looking for a dedicated IT Helpdesk Technician to join our team. The successful candidate will be responsible for providing technical support to our clients through a ticketing system. This ...
Carmel, IN · On-site
About the Role We are seeking a customer-focused and motivated IT Helpdesk associate to join our Information Technology team. In this role, you will serve as the first point of contact for technical ...
Carmel, IN · On-site
About the Role We are seeking a customer-focused and motivated IT Helpdesk associate to join our Information Technology team. In this role, you will serve as the first point of contact for technical ...
Portsmouth, VA · On-site
$27/hr
Endurance IT Services is seeking Information Technology Technicians to support technology ... help desk experience * Strong verbal and written communication skills across all levels of an ...
Portsmouth, VA · On-site
$27/hr
Endurance IT Services is seeking Information Technology Technicians to support technology ... help desk experience * Strong verbal and written communication skills across all levels of an ...
$27 - $28/hr
Endurance IT Services is seeking Information Technology Technicians to support technology ... help desk experience * Strong verbal and written communication skills across all levels of an ...
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$27 - $28/hr
Endurance IT Services is seeking Information Technology Technicians to support technology ... help desk experience * Strong verbal and written communication skills across all levels of an ...
We are looking for an enthusiastic and motivated Desktop Support Specialist to join our IT team. ... Respond to and resolve helpdesk tickets in a timely and professional manner. * Perform system ...
We are looking for an enthusiastic and motivated Desktop Support Specialist to join our IT team. ... Respond to and resolve helpdesk tickets in a timely and professional manner. * Perform system ...
Poway, CA · On-site
... / IT Support • Manufacturing IT Environment • Networking Fundamentals • IT Security & Compliance Nice to Have • Experience supporting factory floor devices, production systems, or ...
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Poway, CA · On-site
... / IT Support • Manufacturing IT Environment • Networking Fundamentals • IT Security & Compliance Nice to Have • Experience supporting factory floor devices, production systems, or ...
Respond to and resolve helpdesk tickets in a timely and professional manner. * Perform system ... Escalate complex problems to senior IT staff as needed. * Assist with new user onboarding and ...
Respond to and resolve helpdesk tickets in a timely and professional manner. * Perform system ... Escalate complex problems to senior IT staff as needed. * Assist with new user onboarding and ...
Omaha, NE · On-site
Respond to and resolve helpdesk tickets in a timely and professional manner. * Perform system ... Escalate complex problems to senior IT staff as needed. * Assist with new user onboarding and ...
Omaha, NE · On-site
Respond to and resolve helpdesk tickets in a timely and professional manner. * Perform system ... Escalate complex problems to senior IT staff as needed. * Assist with new user onboarding and ...
... help desk experience • Strong verbal and written communication skills across all levels of an ... Endurance IT Services is an IT company offering computer networking services. Founded in 2008, the ...
... help desk experience • Strong verbal and written communication skills across all levels of an ... Endurance IT Services is an IT company offering computer networking services. Founded in 2008, the ...
We are seeking a Help Desk / IT Support Technician for an urgent short-term contract in College Station, TX . The role will support the setup of IT infrastructure for a large live event at a stadium
We are seeking a Help Desk / IT Support Technician for an urgent short-term contract in College Station, TX . The role will support the setup of IT infrastructure for a large live event at a stadium
Kokomo, IN · On-site
Logging, categorizing and actioning all incoming ticket activity in the Helpdesk Ticketing system ... Provide extraordinary IT support to customers at the C-level, and ensure high level of customer ...
Kokomo, IN · On-site
Logging, categorizing and actioning all incoming ticket activity in the Helpdesk Ticketing system ... Provide extraordinary IT support to customers at the C-level, and ensure high level of customer ...
Logging, categorizing and actioning all incoming ticket activity in the Helpdesk Ticketing system ... Provide extraordinary IT support to customers at the C-level, and ensure high level of customer ...
Logging, categorizing and actioning all incoming ticket activity in the Helpdesk Ticketing system ... Provide extraordinary IT support to customers at the C-level, and ensure high level of customer ...
Reno, NV · On-site
$20 - $27/hr
If you're a problem-solver, people-helper, and technology-whisperer, we want YOU to join our fast-growing IT team as a Full-Time Helpdesk Team Member ! We're all about high vibes, cutting-edge tech, ...
Reno, NV · On-site
$20 - $27/hr
If you're a problem-solver, people-helper, and technology-whisperer, we want YOU to join our fast-growing IT team as a Full-Time Helpdesk Team Member ! We're all about high vibes, cutting-edge tech, ...
Wallingford, CT · On-site
ASG Information Technologies delivers a unique result for our clients ... We help clients experience increased productivity, improved IT satisfaction, predictable IT budgets ...
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Wallingford, CT · On-site
ASG Information Technologies delivers a unique result for our clients ... We help clients experience increased productivity, improved IT satisfaction, predictable IT budgets ...
Wallingford, CT · On-site
$90K - $120K/yr
ASG Information Technologies delivers a unique result for our clients ... We help clients experience increased productivity, improved IT satisfaction, predictable IT budgets ...
Wallingford, CT · On-site
$90K - $120K/yr
ASG Information Technologies delivers a unique result for our clients ... We help clients experience increased productivity, improved IT satisfaction, predictable IT budgets ...
ASG Information Technologies delivers a unique result for our clients ... We help clients experience increased productivity, improved IT satisfaction, predictable IT budgets ...
ASG Information Technologies delivers a unique result for our clients ... We help clients experience increased productivity, improved IT satisfaction, predictable IT budgets ...
Bedford, MA · On-site
$27 - $35/hr
Persimmon Technologies Corporation is seeking an IT Helpdesk Technician to serve as the front line of IT support for our corporate and manufacturing teams at our Bedford, MA facility. This on-site ...
Bedford, MA · On-site
$27 - $35/hr
Persimmon Technologies Corporation is seeking an IT Helpdesk Technician to serve as the front line of IT support for our corporate and manufacturing teams at our Bedford, MA facility. This on-site ...
Together, you will help our clients make critical changes to improve their performance and realize ... Identify IT automation and self-service options * Provide clear, customer-focused communication
Together, you will help our clients make critical changes to improve their performance and realize ... Identify IT automation and self-service options * Provide clear, customer-focused communication
$11.06 - $12.11
0% of jobs
$12.11 - $13.16
3% of jobs
$13.16 - $14.20
5% of jobs
$14.20 - $15.25
11% of jobs
$15.61 is the 25th percentile. Wages below this are outliers.
$15.25 - $16.30
18% of jobs
The median wage is $17.12 / hr.
$16.30 - $17.35
17% of jobs
$17.35 - $18.40
11% of jobs
$19.30 is the 75th percentile. Wages above this are outliers.
$18.40 - $19.45
13% of jobs
$19.45 - $20.50
12% of jobs
$20.50 - $21.55
8% of jobs
$21.55 - $22.60
3% of jobs
$11
$17
$22
| Aspect | Helper Information Technology | Technician Information Technology |
|---|---|---|
| Credentials | High school diploma or equivalent; basic certifications | High school diploma; technical certifications (e.g., CompTIA A+) |
| Work Environment | Assist with hardware/software setup, basic troubleshooting | Perform repairs, installations, and advanced troubleshooting |
| Employer Usage | Entry-level support roles in IT departments | Technical support, maintenance, and repair roles |
| Search/Comparison Intent | Understanding entry-level IT support roles | Technical troubleshooting and repair positions |
Helper Information Technology roles typically involve assisting with basic IT tasks and require minimal certifications, making them suitable for entry-level candidates. Technician Information Technology positions demand more technical skills and certifications, focusing on repairs and advanced troubleshooting. Both roles are essential in IT support but differ in complexity and responsibilities.
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 25 days ago
IT Service Representative (IT Help Desk)
Location: Atlanta, GA
Job Type: Full-time | On-call rotation required
Benefits:
About Us
Our mission is to support our care teams with reliable technology, guided by our Core Values. We're looking for a service-minded IT professional who thrives in a fast-paced environment and enjoys solving problems that help people.
Position Summary
As an IT Service Representative (IT Help Desk), you'll be the first point of contact for IT support across the company. You'll handle Tier 1 technical issues, document and resolve tickets, and escalate complex cases as needed-all while delivering excellent customer service.
What You'll Do
What We're Looking For
Why Join Us?
Apply today to bring your IT skills to a place where they matter!