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Helper Information Technology Jobs (NOW HIRING)

Acrisure Mortgage is seeking a dedicated and knowledgeable Helpdesk Analyst to join our IT support team. The ideal candidate will be responsible for providing exceptional technical support to our ...

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We are looking for a dedicated IT Helpdesk Technician to join our team. The successful candidate will be responsible for providing technical support to our clients through a ticketing system. This ...

They are seeking an IT Help Desk Support Technician to handle support tickets and assist with various IT systems, requiring motivation and a willingness to learn. Responsibilities : โ€ข open support ...

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IT Helpdesk Technician

Chicago, IL ยท On-site

$50K - $60K/yr

We are seeking an IT Helpdesk Technician to join our team! You will resolve computer-related issues for our clients through telephone, remote support or on-site. Responsibilities: * Perform scheduled ...

IT Helpdesk

Plymouth, MI ยท On-site

$60/hr

Qualifications * 5+ years of hands-on IT support or Helpdesk experience . * Strong experience supporting Windows 10/11 environment Preferred Qualifications: * Experience with PowerShell or basic ...

IT Helpdesk

Plymouth, MI ยท On-site

$60/hr

Qualifications * 5+ years of hands-on IT support or Helpdesk experience . * Strong experience supporting Windows 10/11 environment Preferred Qualifications: * Experience with PowerShell or basic ...

By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as ...

By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as ...

Windows System Administration * IT Helpdesk / IT Support * Manufacturing IT Environment * Networking Fundamentals * IT Security & Compliance Nice to Have * Experience supporting factory floor devices ...

The IT Helpdesk Technician position is a vital role within the viLogics organization. It's the first point of contact with most customers. This position is responsible for providing technical support ...

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Helper Information Technology information

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How much do helper information technology jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for helper information technology in the United States is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Helper Information Technology vs Technician Information Technology?

AspectHelper Information TechnologyTechnician Information Technology
CredentialsHigh school diploma or equivalent; basic certificationsHigh school diploma; technical certifications (e.g., CompTIA A+)
Work EnvironmentAssist with hardware/software setup, basic troubleshootingPerform repairs, installations, and advanced troubleshooting
Employer UsageEntry-level support roles in IT departmentsTechnical support, maintenance, and repair roles
Search/Comparison IntentUnderstanding entry-level IT support rolesTechnical troubleshooting and repair positions

Helper Information Technology roles typically involve assisting with basic IT tasks and require minimal certifications, making them suitable for entry-level candidates. Technician Information Technology positions demand more technical skills and certifications, focusing on repairs and advanced troubleshooting. Both roles are essential in IT support but differ in complexity and responsibilities.

What does a helper information technology do?

A helper in information technology assists with basic technical tasks such as setting up equipment, troubleshooting hardware or software issues, and supporting IT staff. They often perform tasks under supervision, use tools like diagnostic software, and may need foundational knowledge of computer systems and networks.

Which helper information technology job is the highest paid?

Among helper roles in information technology, positions such as IT support specialists or network administrators tend to have higher salaries, especially with certifications like CompTIA or Cisco. Senior or specialized roles in cybersecurity or cloud computing generally offer the highest pay within entry-level or support positions.

What cities are hiring for Helper Information Technology jobs?

Cities with the most Helper Information Technology job openings:

What are the most commonly searched types of Information Technology jobs?

The most popular types of Information Technology jobs are:

What states have the most Helper Information Technology jobs?

States with the most job openings for Helper Information Technology jobs include:

IT Helpdesk Analyst

Acrisure Mortgage, LLC

Orlando, FL โ€ข On-site

Full-time

Posted 12 days ago


Job description

Acrisure Mortgage is seeking a dedicated and knowledgeable Helpdesk Analyst to join our IT support team. The ideal candidate will be responsible for providing exceptional technical support to our users, ensuring that all hardware and software issues are resolved efficiently. This role requires strong customer service skills, a solid understanding of IT infrastructure, and the ability to troubleshoot various operating systems and applications.

Duties

  • Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system
  • Provide front-line support for Windows systems, Microsoft Office 365, and commonly used applications
  • Assist with Active Directory tasks, including password resets
  • Troubleshoot hardware and software issues on desktops, laptops, printers, and mobile devices
  • Support basic networking issues, including Wi-Fi and VPN connectivity
  • Assist with user device setup
  • Escalate unresolved issues to the appropriate technical staff or departments
  • Maintain accurate records of issues, troubleshooting steps, and resolutions in the ticketing system
  • Participate in weekend coverage on a rotating schedule
  • Assist with general IT maintenance tasks, inventory tracking, and updates


Qualifications:

  • Must be within a commutable distance of our Downtown Orlando office at 189 South Orange Ave. Suite 970, Orlando, FL 32801
  • Must be willing to participate in a rotating weekend coverage schedule
  • Previous experience in a helpdesk, IT support, or technical support role preferred
  • Working knowledge of Windows, Microsoft Office 365, and common business applications
  • Strong customer service and communication skills
  • Strong attention to detail and ability to accurately document issues and resolutions


If you are passionate about technology and enjoy helping others resolve their technical challenges, we encourage you to apply for this exciting opportunity as a Helpdesk Specialist!

Acrisure Mortgage is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace. Applicants must complete all interviews without the use of AI or automated tools.