IT Service Representative (IT Help Desk) Location: Atlanta, GA Job Type: Full-time | On-call rotation required Benefits: * 401(k) * Dental insurance * Employee assistance program * Health insurance
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IT Service Representative (IT Help Desk) Location: Atlanta, GA Job Type: Full-time | On-call rotation required Benefits: * 401(k) * Dental insurance * Employee assistance program * Health insurance
Helpdesk IT Support Specialist
Miami, FL · On-site
$30K - $55K/yr
... IT person or team. ADS is now expanding its Security and Cabling department, as well as expanding its helpdesk/networking group.
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Helpdesk IT Support Specialist
Miami, FL · On-site
$30K - $55K/yr
... IT person or team. ADS is now expanding its Security and Cabling department, as well as expanding its helpdesk/networking group.
IT Hardware Helper
Lewisville, TX · On-site
$17/hr
Job Title : IT Hardware Helper Location: Lewisville, TX Pay Rate: $17/hr Company Summary: Anistar is looking for qualified IT candidates for a number of contract positions. Our client is a leading AV ...
IT Hardware Helper
Lewisville, TX · On-site
$17/hr
Job Title : IT Hardware Helper Location: Lewisville, TX Pay Rate: $17/hr Company Summary: Anistar is looking for qualified IT candidates for a number of contract positions. Our client is a leading AV ...
Helpdesk IT Support Specialist
Miami, FL · On-site
$30K - $55K/yr
... IT person or team. ADS is now expanding its Security and Cabling department, as well as expanding its helpdesk/networking group.
Quick apply
Helpdesk IT Support Specialist
Miami, FL · On-site
$30K - $55K/yr
... IT person or team. ADS is now expanding its Security and Cabling department, as well as expanding its helpdesk/networking group.
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IT Helpdesk Technician
Denver, CO · Remote
We are looking for a dedicated IT Helpdesk Technician to join our team. The successful candidate will be responsible for providing technical support to our clients through a ticketing system. This ...
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IT Helpdesk Technician
Denver, CO · Remote
We are looking for a dedicated IT Helpdesk Technician to join our team. The successful candidate will be responsible for providing technical support to our clients through a ticketing system. This ...
Information Technology Technician
Portsmouth, VA · On-site
$27/hr
Endurance IT Services is seeking Information Technology Technicians to support technology ... help desk experience * Strong verbal and written communication skills across all levels of an ...
Information Technology Technician
Portsmouth, VA · On-site
$27/hr
Endurance IT Services is seeking Information Technology Technicians to support technology ... help desk experience * Strong verbal and written communication skills across all levels of an ...
IT Helpdesk II
Honolulu, HI · On-site
The IT Helpdesk II technician will deliver advanced technical support, troubleshoot complex issues, and mentor Level I staff while ensuring system performance and security compliance.
IT Helpdesk II
Honolulu, HI · On-site
The IT Helpdesk II technician will deliver advanced technical support, troubleshoot complex issues, and mentor Level I staff while ensuring system performance and security compliance.
We are looking for an enthusiastic and motivated Desktop Support Specialist to join our IT team. ... Respond to and resolve helpdesk tickets in a timely and professional manner. * Perform system ...
We are looking for an enthusiastic and motivated Desktop Support Specialist to join our IT team. ... Respond to and resolve helpdesk tickets in a timely and professional manner. * Perform system ...
IT Helpdesk
Omaha, NE · On-site
Respond to and resolve helpdesk tickets in a timely and professional manner. * Perform system ... Escalate complex problems to senior IT staff as needed. * Assist with new user onboarding and ...
IT Helpdesk
Omaha, NE · On-site
Respond to and resolve helpdesk tickets in a timely and professional manner. * Perform system ... Escalate complex problems to senior IT staff as needed. * Assist with new user onboarding and ...
IT Helpdesk
Omaha, NE · On-site
... IT team. This role involves providing first-line technical support for various devices and ... helpdesk tickets in a timely and professional manner. • Perform system updates, patches, and ...
IT Helpdesk
Omaha, NE · On-site
... IT team. This role involves providing first-line technical support for various devices and ... helpdesk tickets in a timely and professional manner. • Perform system updates, patches, and ...
Senior IT Analyst
Poway, CA · On-site
... / IT Support • Manufacturing IT Environment • Networking Fundamentals • IT Security & Compliance Nice to Have • Experience supporting factory floor devices, production systems, or ...
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Senior IT Analyst
Poway, CA · On-site
... / IT Support • Manufacturing IT Environment • Networking Fundamentals • IT Security & Compliance Nice to Have • Experience supporting factory floor devices, production systems, or ...
We are seeking a Help Desk / IT Support Technician for an urgent short-term contract in College Station, TX . The role will support the setup of IT infrastructure for a large live event at a stadium
We are seeking a Help Desk / IT Support Technician for an urgent short-term contract in College Station, TX . The role will support the setup of IT infrastructure for a large live event at a stadium
IT Helpdesk
Kokomo, IN · On-site
Logging, categorizing and actioning all incoming ticket activity in the Helpdesk Ticketing system ... Provide extraordinary IT support to customers at the C-level, and ensure high level of customer ...
IT Helpdesk
Kokomo, IN · On-site
Logging, categorizing and actioning all incoming ticket activity in the Helpdesk Ticketing system ... Provide extraordinary IT support to customers at the C-level, and ensure high level of customer ...
IT Helpdesk
Kokomo, IN · On-site
Logging, categorizing and actioning all incoming ticket activity in the Helpdesk Ticketing system ... Provide extraordinary IT support to customers at the C-level, and ensure high level of customer ...
Quick apply
IT Helpdesk
Kokomo, IN · On-site
Logging, categorizing and actioning all incoming ticket activity in the Helpdesk Ticketing system ... Provide extraordinary IT support to customers at the C-level, and ensure high level of customer ...
Logging, categorizing and actioning all incoming ticket activity in the Helpdesk Ticketing system ... Provide extraordinary IT support to customers at the C-level, and ensure high level of customer ...
Logging, categorizing and actioning all incoming ticket activity in the Helpdesk Ticketing system ... Provide extraordinary IT support to customers at the C-level, and ensure high level of customer ...
IT Helpdesk
Reno, NV · On-site
$20 - $27/hr
If you're a problem-solver, people-helper, and technology-whisperer, we want YOU to join our fast-growing IT team as a Full-Time Helpdesk Team Member ! We're all about high vibes, cutting-edge tech, ...
IT Helpdesk
Reno, NV · On-site
$20 - $27/hr
If you're a problem-solver, people-helper, and technology-whisperer, we want YOU to join our fast-growing IT team as a Full-Time Helpdesk Team Member ! We're all about high vibes, cutting-edge tech, ...
IT Director
Wallingford, CT · On-site
ASG Information Technologies delivers a unique result for our clients ... We help clients experience increased productivity, improved IT satisfaction, predictable IT budgets ...
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IT Director
Wallingford, CT · On-site
ASG Information Technologies delivers a unique result for our clients ... We help clients experience increased productivity, improved IT satisfaction, predictable IT budgets ...
IT Director
Wallingford, CT · On-site
$90K - $120K/yr
ASG Information Technologies delivers a unique result for our clients ... We help clients experience increased productivity, improved IT satisfaction, predictable IT budgets ...
IT Director
Wallingford, CT · On-site
$90K - $120K/yr
ASG Information Technologies delivers a unique result for our clients ... We help clients experience increased productivity, improved IT satisfaction, predictable IT budgets ...
ASG Information Technologies delivers a unique result for our clients ... We help clients experience increased productivity, improved IT satisfaction, predictable IT budgets ...
ASG Information Technologies delivers a unique result for our clients ... We help clients experience increased productivity, improved IT satisfaction, predictable IT budgets ...
IT Helpdesk
Dallas, TX · On-site
Together, you will help our clients make critical changes to improve their performance and realize ... Identify IT automation and self-service options * Provide clear, customer-focused communication
IT Helpdesk
Dallas, TX · On-site
Together, you will help our clients make critical changes to improve their performance and realize ... Identify IT automation and self-service options * Provide clear, customer-focused communication
Helper Information Technology information
See salary details
$11.06 - $12.11
0% of jobs
$12.11 - $13.16
3% of jobs
$13.16 - $14.20
5% of jobs
$14.20 - $15.25
11% of jobs
$15.61 is the 25th percentile. Wages below this are outliers.
$15.25 - $16.30
18% of jobs
The median wage is $17.12 / hr.
$16.30 - $17.35
17% of jobs
$17.35 - $18.40
11% of jobs
$19.30 is the 75th percentile. Wages above this are outliers.
$18.40 - $19.45
13% of jobs
$19.45 - $20.50
12% of jobs
$20.50 - $21.55
8% of jobs
$21.55 - $22.60
3% of jobs
$11
$17
$22
How much do helper information technology jobs pay per hour?
As of May 29, 2026, the average hourly pay for helper information technology in the United States is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.
What is the difference between Helper Information Technology vs Technician Information Technology?
| Aspect | Helper Information Technology | Technician Information Technology |
|---|---|---|
| Credentials | High school diploma or equivalent; basic certifications | High school diploma; technical certifications (e.g., CompTIA A+) |
| Work Environment | Assist with hardware/software setup, basic troubleshooting | Perform repairs, installations, and advanced troubleshooting |
| Employer Usage | Entry-level support roles in IT departments | Technical support, maintenance, and repair roles |
| Search/Comparison Intent | Understanding entry-level IT support roles | Technical troubleshooting and repair positions |
Helper Information Technology roles typically involve assisting with basic IT tasks and require minimal certifications, making them suitable for entry-level candidates. Technician Information Technology positions demand more technical skills and certifications, focusing on repairs and advanced troubleshooting. Both roles are essential in IT support but differ in complexity and responsibilities.
What cities are hiring for Helper Information Technology jobs? Cities with the most Helper Information Technology job openings:
What are the most commonly searched types of Information Technology jobs? The most popular types of Information Technology jobs are:
What states have the most Helper Information Technology jobs? States with the most job openings for Helper Information Technology jobs include:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 5 days ago
Job description
IT Service Representative (IT Help Desk)
Location: Atlanta, GA
Job Type: Full-time | On-call rotation required
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
About Us
Our mission is to support our care teams with reliable technology, guided by our Core Values. We're looking for a service-minded IT professional who thrives in a fast-paced environment and enjoys solving problems that help people.
Position Summary
As an IT Service Representative (IT Help Desk), you'll be the first point of contact for IT support across the company. You'll handle Tier 1 technical issues, document and resolve tickets, and escalate complex cases as needed-all while delivering excellent customer service.
What You'll Do
- Serve as the first line of IT support for staff via phone, email, and ticketing system.
- Resolve Tier 1 issues (hardware, software, network, applications).
- Track, document, and follow up on support tickets.
- Escalate issues to Tier 2 teams when necessary.
- Provide user training and support on IT equipment and software.
- Participate in 24/7 on-call rotation for emergency support.
What We're Looking For
- High school diploma or equivalent (required).
- 1+ year technical support experience or internship.
- 1 IT certification or 2-year Associate's degree.
- Strong troubleshooting and customer service skills.
- Experience with ticketing systems, MS Office, and remote support tools.
- Excellent communication-able to explain technical issues clearly.
Why Join Us?
- Competitive pay + benefits package.
- Opportunities for career growth and certifications.
- Supportive, mission-driven team environment.
- Make a real impact by helping our care centers deliver better service every day.
Apply today to bring your IT skills to a place where they matter!
Job Posted by ApplicantPro