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Helper Information Technology Jobs (NOW HIRING)

Paper Converting Machine

IT Helpdesk

Dallas, TX · On-site

Together, you will help our clients make critical changes to improve their performance and realize ... Identify IT automation and self-service options * Provide clear, customer-focused communication

Barry Wehmiller Group

IT Helpdesk

Dallas, TX

Together, you will help our clients make critical changes to improve their performance and realize ... Identify IT automation and self-service options * Provide clear, customer-focused communication

viLogics

IT Helpdesk Technician

Ebensburg, PA · On-site

The IT Helpdesk Technician position is a vital role within the viLogics organization. It's the first point of contact with most customers. This position is responsible for providing technical support ...

viLogics

IT Helpdesk Technician

Ebensburg, PA · On-site

Based on Experience The IT Helpdesk Technician position is a vital role within the viLogics organization. Its the first point of contact with most customers. This position is responsible for ...

BTI Solutions

IT Helpdesk

San Jose, CA · On-site

IT Helpdesk Responsibilities: * Installing and configuring hardware and software components to ensure usability. * Rack and stacking Server, lifting up to 50lb weight. * Troubleshooting hardware and ...

AEG Vision

IT Helpdesk Technician

Addison, TX

The IT Help Desk technician will work with the IT Help Desk team. lead, and manager to work different types of IT help desk support requests. * Field incoming help requests from end users via ...

Btisolutions

IT Helpdesk

San Jose, CA · On-site

IT Helpdesk Responsibilities: * Installing and configuring hardware and software components to ensure usability. * Rack and stacking Server, lifting up to 50lb weight. * Troubleshooting hardware and ...

US Tech Solutions

IT Helpdesk Technician

Seattle, WA

Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based ... Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures ...

SBT Global, Inc.

IT Helpdesk

Plymouth, MI · On-site

$60/hr

Manage IT hardware inventory and ensure accurate documentation Qualifications * Degree or certification in IT or related field * 4-5 years of experienced in this field * Knowledge of MS Office ...

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How much do helper information technology jobs pay per hour?

As of May 29, 2026, the average hourly pay for helper information technology in the United States is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Helper Information Technology vs Technician Information Technology?

AspectHelper Information TechnologyTechnician Information Technology
CredentialsHigh school diploma or equivalent; basic certificationsHigh school diploma; technical certifications (e.g., CompTIA A+)
Work EnvironmentAssist with hardware/software setup, basic troubleshootingPerform repairs, installations, and advanced troubleshooting
Employer UsageEntry-level support roles in IT departmentsTechnical support, maintenance, and repair roles
Search/Comparison IntentUnderstanding entry-level IT support rolesTechnical troubleshooting and repair positions

Helper Information Technology roles typically involve assisting with basic IT tasks and require minimal certifications, making them suitable for entry-level candidates. Technician Information Technology positions demand more technical skills and certifications, focusing on repairs and advanced troubleshooting. Both roles are essential in IT support but differ in complexity and responsibilities.

What cities are hiring for Helper Information Technology jobs? Cities with the most Helper Information Technology job openings:
What are the most commonly searched types of Information Technology jobs? The most popular types of Information Technology jobs are:
What states have the most Helper Information Technology jobs? States with the most job openings for Helper Information Technology jobs include:
Helper Information Technology jobs near you
IT Helpdesk

IT Helpdesk

Paper Converting Machine

Dallas, TX • On-site

Full-time

Posted 15 days ago

Job description

About Us:

BW Design Group is a fully integrated architecture, engineering, construction, system integration, and consulting firm committed to helping our clients realize their most critical goals from Strategy to Commercialization. As the only firm born from a manufacturing technology company to become an independent and fully integrated firm, we combine deep domain expertise in the manufacturing environment with an approach that is built to serve the dynamic needs of our clients. Rooted in our distinct culture of Truly Human Leadership, we cultivate the leaders who will define tomorrow and partner with our clients in the food & beverage, life sciences, industrial, and advanced technology industries to build the future of manufacturing and technology.


 

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.


 

Job Description:

IT Service Desk Analyst

When you join Design Group as a Service Desk Analyst, you are joining a team that will challenge you and position you for growth. In this role, you will work with a team of industry experts to help the world's leading companies solve their most difficult problems. You will partner with seasoned leaders, technical specialists, and subject matter experts to deliver the highest quality solutions to our clients with consistency and accuracy.

What You'll Do

You'll work individually and in teams to support capital projects and implement solutions for our clients. Together, you will help our clients make critical changes to improve their performance and realize their most important goals.

  • Provide PC hardware/software, PC peripherals, network, voice systems and business applications support for the 1500+ global professionals of Barry-Wehmiller Design Group
  • Diagnose client requests and determine the course of action for resolution or escalation
  • Create and maintain user network accounts and login scripts
  • Provide new user orientation
  • Utilize KACE to support the service desk environment and lead KACE system management
  • Identify IT automation and self-service options
  • Provide clear, customer-focused communication
  • Successfully execute multiple project responsibilities
  • Make an impact day-to-day with your skills and expertise, strengthening that relationship with our clients and team

What You'll Bring

  • A minimum of 5 years of experience providing PC support in a corporate environment
  • Knowledge of PC repairs and PC builds
  • PC configuration/troubleshooting skills
  • The ability to identify potential process improvements
  • Strong communication, interpersonal, analytical, and organizational skills
  • The ability to work with minimal supervision and successfully execute multiple project responsibilities
  • 50% travel to support additional offices, and for training, seminars, forums, and conventions
  • An associate's or bachelor's degree (preferred)
  • CompTIA A+ Certification or a Microsoft MCP Certification (preferred)
  • Training in Microsoft Office and Windows Operating Systems (preferred)


 

At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.


 

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.


Company:

Design Group

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