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Helper Information Technology Jobs in Kansas (NOW HIRING)

Job Title: IT Help Desk Technician Location: On-Site Position Summary: We are seeking a detail-oriented and customer-focused IT Help Desk Technician to provide front-line support for our organization ...

Logs all support requests and resolutions in corporate IT help desk ticketing system. Coordinates repairs for equipment with outside contracted vendors. • Assists in the administration and ...

Logs all support requests and resolutions in corporate IT help desk ticketing system. * Coordinates repairs for equipment with outside contracted vendors. * Assists in the administration and ...

Logs all support requests and resolutions in corporate IT help desk ticketing system. * Coordinates repairs for equipment with outside contracted vendors. * Assists in the administration and ...

Logs all support requests and resolutions in corporate IT help desk ticketing system. * Coordinates repairs for equipment with outside contracted vendors. * Assists in the administration and ...

Minneapolis, KS Learn and contribute to IT Help Desk functions in a growing, dynamic organization! Progressive and growing master distributor of industrial fasteners seeks an IT Technician with the ...

IT Assistant

Lyons, KS

$15.50 - $21.25/hr

IT Assistant Title: Technology Support Assistant Pay Rate: See Classified Handbook Supervisor ... maintain help desk tickets for assistance and offer support by training individuals as well as ...

IT Contractor

Topeka, KS · On-site

$58K/yr

We are seeking a detail-oriented and versatile IT Contractor to assist with a comprehensive systems ... Proven experience in a Help Desk or Desktop Support role. • Technical Skills: Familiarity with ...

IT Assistant

Lyons, KS · On-site

$15.50 - $21.25/hr

Until filled IT Assistant Title: Technology Support Assistant Pay Rate: See Classified Handbook ... maintain help desk tickets for assistance and offer support by training individuals as well as ...

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Minneapolis, KS Learn and contribute to IT Help Desk functions in a growing, dynamic organization! Progressive and growing master distributor of industrial fasteners seeks an IT Technician with the ...

... helping to create a company where innovation and care drive meaningful connections Duties ... Resolve IT Support issues for both on-site and remote workers in a timely and professional manner.

... helping to create a company where innovation and care drive meaningful connections Duties ... Resolve IT Support issues for both on-site and remote workers in a timely and professional manner.

... helping to create a company where innovation and care drive meaningful connections Duties ... Resolve IT Support issues for both on-site and remote workers in a timely and professional manner.

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Helper Information Technology information

What is the difference between Helper Information Technology vs Technician Information Technology?

AspectHelper Information TechnologyTechnician Information Technology
CredentialsHigh school diploma or equivalent; basic certificationsHigh school diploma; technical certifications (e.g., CompTIA A+)
Work EnvironmentAssist with hardware/software setup, basic troubleshootingPerform repairs, installations, and advanced troubleshooting
Employer UsageEntry-level support roles in IT departmentsTechnical support, maintenance, and repair roles
Search/Comparison IntentUnderstanding entry-level IT support rolesTechnical troubleshooting and repair positions

Helper Information Technology roles typically involve assisting with basic IT tasks and require minimal certifications, making them suitable for entry-level candidates. Technician Information Technology positions demand more technical skills and certifications, focusing on repairs and advanced troubleshooting. Both roles are essential in IT support but differ in complexity and responsibilities.

What does a helper information technology do?

A helper in information technology assists with basic technical tasks such as setting up equipment, troubleshooting hardware and software issues, and supporting IT staff. They often perform tasks under supervision, use tools like diagnostic software, and may need foundational knowledge of computer systems and networks.

Which helper information technology job is the highest paid?

Among helper roles in information technology, positions such as IT support specialists or network technicians tend to have higher salaries, especially with certifications like CompTIA or Cisco. However, roles involving advanced skills or certifications, such as cybersecurity analysts or systems administrators, generally earn the highest wages within entry-level or support positions.
What are the most commonly searched types of Information Technology jobs in Kansas? The most popular types of Information Technology jobs in Kansas are:

IT Help Desk Technician

LTC

Wichita, KS • On-site

Full-time

Posted 17 days ago


Job description

Job Title: IT Help Desk Technician
Location: On-Site
Position Summary:
We are seeking a detail-oriented and customer-focused IT Help Desk Technician to provide front-line support for our organization's IT systems and users. This on-site role involves installing, maintaining, and troubleshooting hardware and software systems, assisting with printer and workstation issues, managing service desk tickets, and supporting various corporate IT operations.
Key Responsibilities:
  • Install, configure, and update Windows operating systems and standard corporate software applications.
  • Set up and troubleshoot network and local printers; order and manage printer supplies as needed.
  • Troubleshoot hardware and software issues on desktops, laptops, and other peripheral devices.
  • Manage and resolve service desk tickets in a timely and professional manner, documenting actions and resolutions accurately.
  • Monitor and review audit logs and SIEM (Security Information and Event Management) tools to assist in identifying potential issues or security incidents.
  • Provide end-user support and training, including clear communication with non-technical users.
  • Perform new hire onboarding tasks such as setting up user accounts, email, and workstation hardware.
  • Support inventory tracking and asset management of IT equipment.
  • Escalate complex issues to senior IT staff when necessary.
  • Follow IT policies and procedures to ensure security, compliance, and operational standards are maintained.
  • Assist with IT projects, system upgrades, and maintenance tasks as assigned.

Requirements:
  • Proven experience in a help desk or IT support role.
  • Strong knowledge of Windows OS and Microsoft Office Suite.
  • Working Knowledge of Power Apps and Power BI
  • Familiarity with Active Directory, basic networking, and remote support tools.
  • Excellent troubleshooting skills and attention to detail.
  • Strong verbal and written communication skills; ability to communicate technical issues clearly to end-users.
  • Ability to prioritize tasks and work independently or as part of a team.
  • Experience working with ticketing systems and IT asset management is a plus.
  • Must be able to lift and move IT equipment as needed.

Work Environment:
  • This is a full-time, HOURLY, on-site position.
  • May require occasional after-hours support during critical incidents or maintenance windows.