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Helper Information Technology Jobs in Washington

IT Helpdesk Support Location: Hybrid (Herndon, VA) Employment Type: Part-Time / Contract About Us We are a technology consulting and engineering firm specializing in Intelligent Automation ...

IT Helpdesk Support Location: Hybrid (Herndon, VA) Employment Type: Part-Time / Contract About Us We are a technology consulting and engineering firm specializing in Intelligent Automation ...

IT Helpdesk Support Location: Hybrid (Herndon, VA) Employment Type: Part-Time / Contract About Us We are a technology consulting and engineering firm specializing in Intelligent Automation ...

IT Helpdesk Analyst

Arlington, VA · On-site

$55K - $106K/yr

... IT support services desk in the customer environment supporting analysts and business continuity of the customer mission. Responsibilities: - Serve as the first level Help Desk for the TEN Lab ...

New

IT Helpdesk Analyst

Arlington, VA · On-site

$55K - $106K/yr

... IT support services desk in the customer environment supporting analysts and business continuity of the customer mission. Responsibilities: - Serve as the first level Help Desk for the TEN Lab ...

New

IT Helpdesk Specialist

Washington, DC · On-site

$41.82 - $46.91/hr

We can help! We are seeking an IT Help Desk Specialist for the IT Help Desk Support Services contract. This project will provide computer support specialists responsible for providing timely ...

Track and audit company IT hardware and software assets * Provide high-touch, premium technical ... Experience: 1 3 years of experience in technical helpdesk or desktop support roles * OS Knowledge:

IT Help Desk Technician

Washington, DC · On-site

$51K - $82K/yr

The Ford Agency is actively recruiting for an IT Help Desk Technician for a top DC law firm. This individual will join a busy team, provide IT support to end-users, identify trends with incidents and ...

IT Help Desk I

Fairfax, VA · On-site

$45K - $65K/yr

IT Help Desk I Merrifield, VA Description You are our competitive advantage. Our team of innovators and seasoned professionals fosters an environment where our teammates and our clients can thrive.

New

IT Specialist

Washington, DC · On-site

$42 - $47/hr

We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues. AHU Technologies INC was co ...

IT Manager

Washington, DC · On-site

$107K - $131K/yr

... help desk. This IT Manager role will also collaborate with others on the tech team who manage software and data platforms and assist other key stakeholders with development of scalable business ...

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Helper Information Technology information

What is the difference between Helper Information Technology vs Technician Information Technology?

AspectHelper Information TechnologyTechnician Information Technology
CredentialsHigh school diploma or equivalent; basic certificationsHigh school diploma; technical certifications (e.g., CompTIA A+)
Work EnvironmentAssist with hardware/software setup, basic troubleshootingPerform repairs, installations, and advanced troubleshooting
Employer UsageEntry-level support roles in IT departmentsTechnical support, maintenance, and repair roles
Search/Comparison IntentUnderstanding entry-level IT support rolesTechnical troubleshooting and repair positions

Helper Information Technology roles typically involve assisting with basic IT tasks and require minimal certifications, making them suitable for entry-level candidates. Technician Information Technology positions demand more technical skills and certifications, focusing on repairs and advanced troubleshooting. Both roles are essential in IT support but differ in complexity and responsibilities.

What does a helper information technology do?

A helper in information technology assists with basic technical tasks such as setting up equipment, troubleshooting hardware and software issues, and supporting IT staff. They often perform tasks under supervision, use tools like diagnostic software, and may need foundational knowledge of computer systems and networks.

Which helper information technology job is the highest paid?

Among helper roles in information technology, positions such as IT support specialists or network technicians tend to have higher salaries, especially with certifications like CompTIA or Cisco. However, roles involving advanced skills or certifications, such as cybersecurity analysts or systems administrators, generally earn the highest wages within entry-level or support positions.
What are the most commonly searched types of Information Technology jobs in Washington? The most popular types of Information Technology jobs in Washington are:
What cities in Washington are hiring for Helper Information Technology jobs? Cities in Washington with the most Helper Information Technology job openings:

IT Helpdesk Support

Node.Digital

Herndon, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

IT Helpdesk Support
Location: Hybrid (Herndon, VA)
Employment Type: Part-Time / Contract
About Us
We are a technology consulting and engineering firm specializing in Intelligent Automation, Generative AI, and Cloud Modernization. Our team delivers innovative solutions for commercial and government clients through a combination of strategic thinking, technical excellence, and hands-on execution.
Position Overview
We are seeking an experienced IT Helpdesk Support to oversee and enhance our internal technology environment. This role is responsible for ensuring employees remain productive, secure, and connected across a predominantly macOS ecosystem. The ideal candidate is highly self-directed, technically versatile, and experienced in managing IT operations within a fast-paced, growing organization.
Key Responsibilities
• Lead internal IT initiatives, including infrastructure upgrades, system implementations, and process improvements.
• Manage employee onboarding and offboarding, including device provisioning, account administration, and access management.
• Serve as the primary administrator for Google Workspace, overseeing users, security policies, integrations, and compliance controls.
• Provide advanced support for macOS environments and maintain operational support for Windows systems.
• Administer endpoint security, antivirus solutions, and MDM platforms such as Jamf, Kandji, or Intune.
• Configure and support networking infrastructure, including Wi-Fi, VPNs, firewalls, routers, and switches.
• Develop and maintain IT documentation, standards, and operational procedures.
• Partner with teams across the organization to deliver reliable, secure, and scalable technology solutions.
Requirements
Qualifications
• 5+ years of experience in IT Operations, Systems Administration, or Internal IT leadership.
• Advanced expertise managing and supporting macOS environments.
• Strong Google Workspace administration experience.
• Hands-on experience with MDM platforms and endpoint security solutions.
• Solid networking and troubleshooting skills.
• Ability to work independently, manage priorities, and drive projects with minimal oversight.
• Excellent communication and stakeholder management skills.
Preferred Qualifications
• Experience supporting consulting, technology, or professional services organizations.
• Familiarity with automation, scripting, and cloud platforms (AWS, Azure, or Google Cloud).
• Knowledge of security and compliance frameworks such as NIST, SOC 2, CMMC, or FedRAMP.
• Relevant industry certifications.
Benefits
We are proud to offer competitive compensation and benefits packages to include
  • Medical
  • Dental
  • Vision
  • Basic Life
  • Health Saving Account
  • 401K matching
  • Three weeks of PTO/Sick
  • 11 Paid Holidays
  • Pre-Approved Online Training