The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage ...
The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage ...
IT Help Desk
Memphis, TN · On-site
The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage ...
IT Help Desk
Memphis, TN · On-site
The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage ...
IT Services Technician - Memphis
Memphis, TN · On-site
$61K - $91K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
IT Services Technician - Memphis
Memphis, TN · On-site
$61K - $91K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
IT Services Technician - Memphis
Memphis, TN · On-site
$61K - $91K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
IT Services Technician - Memphis
Memphis, TN · On-site
$61K - $91K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
IT Services Technician - Memphis
Memphis, TN · On-site
$61K - $91K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
Quick apply
IT Services Technician - Memphis
Memphis, TN · On-site
$61K - $91K/yr
We are seeking a skilled and helpful IT specialist to join our IT services team. This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates ...
IT Administrator
Oak Ridge, TN · On-site
$90 - $120/hr
Ensure timely resolution of help desk requests and technology-related issues. * Lead IT projects including infrastructure upgrades, cloud migrations, software implementations, and cybersecurity ...
IT Administrator
Oak Ridge, TN · On-site
$90 - $120/hr
Ensure timely resolution of help desk requests and technology-related issues. * Lead IT projects including infrastructure upgrades, cloud migrations, software implementations, and cybersecurity ...
IT Administrator
Oak Ridge, TN · On-site
Ensure timely resolution of help desk requests and technology-related issues. * Lead IT projects including infrastructure upgrades, cloud migrations, software implementations, and cybersecurity ...
Quick apply
IT Administrator
Oak Ridge, TN · On-site
Ensure timely resolution of help desk requests and technology-related issues. * Lead IT projects including infrastructure upgrades, cloud migrations, software implementations, and cybersecurity ...
IT Administrator
Oak Ridge, TN · On-site
Ensure timely resolution of help desk requests and technology-related issues. * Lead IT projects including infrastructure upgrades, cloud migrations, software implementations, and cybersecurity ...
IT Administrator
Oak Ridge, TN · On-site
Ensure timely resolution of help desk requests and technology-related issues. * Lead IT projects including infrastructure upgrades, cloud migrations, software implementations, and cybersecurity ...
IT Help Desk Analyst
Franklin, TN · On-site
The IT Helpdesk Analyst I provide support to the business in a dual role. One role, approximately 90% of the time, is to provide on-demand IT technical assistance for multiple systems and hardware ...
IT Help Desk Analyst
Franklin, TN · On-site
The IT Helpdesk Analyst I provide support to the business in a dual role. One role, approximately 90% of the time, is to provide on-demand IT technical assistance for multiple systems and hardware ...
The IT Helpdesk Analyst I provide support to the business in a dual role. One role, approximately 90% of the time, is to provide on-demand IT technical assistance for multiple systems and hardware ...
Quick apply
The IT Helpdesk Analyst I provide support to the business in a dual role. One role, approximately 90% of the time, is to provide on-demand IT technical assistance for multiple systems and hardware ...
The IT Helpdesk Analyst I provide support to the business in a dual role. One role, approximately 90% of the time, is to provide on-demand IT technical assistance for multiple systems and hardware ...
The IT Helpdesk Analyst I provide support to the business in a dual role. One role, approximately 90% of the time, is to provide on-demand IT technical assistance for multiple systems and hardware ...
IT Help Desk Internship Are you interested in gaining hands-on experience in information technology, troubleshooting, and customer support within a professional environment? Appalachian Electric ...
IT Help Desk Internship Are you interested in gaining hands-on experience in information technology, troubleshooting, and customer support within a professional environment? Appalachian Electric ...
IT Coordinator
Cleveland, TN · On-site
IT Help Desk Specialist Jersey College is a nationally recognized institution dedicated to excellence and innovation in nursing education, providing pathways for professional growth. Since our ...
New
IT Coordinator
Cleveland, TN · On-site
IT Help Desk Specialist Jersey College is a nationally recognized institution dedicated to excellence and innovation in nursing education, providing pathways for professional growth. Since our ...
New
IT Coordinator
Knoxville, TN · On-site
$55K - $60K/yr
IT Help Desk Specialist Jersey College is a nationally recognized institution dedicated to excellence and innovation in nursing education, providing pathways for professional growth. Since our ...
New
IT Coordinator
Knoxville, TN · On-site
$55K - $60K/yr
IT Help Desk Specialist Jersey College is a nationally recognized institution dedicated to excellence and innovation in nursing education, providing pathways for professional growth. Since our ...
New
IT Coordinator
Knoxville, TN · On-site
IT Help Desk Specialist Jersey College is a nationally recognized institution dedicated to excellence and innovation in nursing education, providing pathways for professional growth. Since our ...
New
IT Coordinator
Knoxville, TN · On-site
IT Help Desk Specialist Jersey College is a nationally recognized institution dedicated to excellence and innovation in nursing education, providing pathways for professional growth. Since our ...
New
IT Coordinator
Cleveland, TN · On-site
$55K - $60K/yr
IT Help Desk Specialist Jersey College is a nationally recognized institution dedicated to excellence and innovation in nursing education, providing pathways for professional growth. Since our ...
New
IT Coordinator
Cleveland, TN · On-site
$55K - $60K/yr
IT Help Desk Specialist Jersey College is a nationally recognized institution dedicated to excellence and innovation in nursing education, providing pathways for professional growth. Since our ...
New
IT Help Desk Technician
Germantown, TN · On-site
POSITION SUMMARY Campbell Clinic is seeking a customer-focused Helpdesk Technician to join our Information Technology team. This position serves as the first point of contact for technical support ...
IT Help Desk Technician
Germantown, TN · On-site
POSITION SUMMARY Campbell Clinic is seeking a customer-focused Helpdesk Technician to join our Information Technology team. This position serves as the first point of contact for technical support ...
IT Help Desk Technician
Nashville, TN · On-site
As the modernization effort continues to grow, it is very important to have sufficient resources in place to support that growth. IT Help Desk Technician responsibilities include serving as the first ...
IT Help Desk Technician
Nashville, TN · On-site
As the modernization effort continues to grow, it is very important to have sufficient resources in place to support that growth. IT Help Desk Technician responsibilities include serving as the first ...
The IT Technician works closely with the IT Operations Manager and the IT Helpdesk Coordinator to deliver excellent customer service and maintain operational efficiency.Essential Duties and ...
The IT Technician works closely with the IT Operations Manager and the IT Helpdesk Coordinator to deliver excellent customer service and maintain operational efficiency.Essential Duties and ...
IT Technician
Powell, TN · On-site
The IT Technician works closely with the IT Operations Manager and the IT Helpdesk Coordinator to deliver excellent customer service and maintain operational efficiency. Essential Duties and ...
IT Technician
Powell, TN · On-site
The IT Technician works closely with the IT Operations Manager and the IT Helpdesk Coordinator to deliver excellent customer service and maintain operational efficiency. Essential Duties and ...
Helper Information Technology information
What is the difference between Helper Information Technology vs Technician Information Technology?
| Aspect | Helper Information Technology | Technician Information Technology |
|---|---|---|
| Credentials | High school diploma or equivalent; basic certifications | High school diploma; technical certifications (e.g., CompTIA A+) |
| Work Environment | Assist with hardware/software setup, basic troubleshooting | Perform repairs, installations, and advanced troubleshooting |
| Employer Usage | Entry-level support roles in IT departments | Technical support, maintenance, and repair roles |
| Search/Comparison Intent | Understanding entry-level IT support roles | Technical troubleshooting and repair positions |
Helper Information Technology roles typically involve assisting with basic IT tasks and require minimal certifications, making them suitable for entry-level candidates. Technician Information Technology positions demand more technical skills and certifications, focusing on repairs and advanced troubleshooting. Both roles are essential in IT support but differ in complexity and responsibilities.
What does a helper information technology do?
A helper in information technology assists with basic technical tasks such as setting up equipment, troubleshooting hardware or software issues, and supporting IT staff. They often perform tasks under supervision, use tools like diagnostic software, and may need foundational knowledge of computer systems and networks.
Which helper information technology job is the highest paid?
Among helper roles in information technology, positions such as IT support specialists or network administrators tend to have higher salaries, especially with certifications like CompTIA or Cisco. Senior or specialized roles in cybersecurity or cloud computing generally offer the highest pay within entry-level or support positions.
What are the most commonly searched types of Information Technology jobs in Tennessee?
The most popular types of Information Technology jobs in Tennessee are:
Full-time
Re-posted 2 days ago
Job description
The IT Helpdesk will assist in implementation of Eagle Distributing technology infrastructure. The IT Helpdesk will assist in all aspects of the technology infrastructure including network, storage, server, operating systems, and applications. Additionally, the IT Helpdesk may assist in security incidents, security threats, and disaster recovery operations. Must be able to climb and work from 12 to 15 ft ladders, lift weight of 20 LBS over their head, walk warehouse concrete floors and have excellent verbal and written communication.
The IT Helpdesk will support operations in the following areas:
- Information System operations
- Tier I level Helpdesk
- Access Control and Authentication
- Technology Infrastructure Monitoring and Reporting
- Assist in Incident Response Operations
The IT Helpdesk may assist in maintaining, and aim to improve the following existing technology infrastructure elements:
- ShoreTel/Mitel VoIP
- Microsoft Exchange
- Cisco Meraki
- Microsoft Windows Servers
- VMware and Hyper-V
- End-Point Security
- iOS, Android, and Windows Mobile
- Security and compliance
- Installing Windows 10, Office 2016/365, ConnectWise and Antivirus software
The following qualifications are highly recommended for the IT Helpdesk position.
Qualifications should include but are not limited to:
- Working knowledge of network operation and Helpdesk ticketing software
- Familiarity with security tools such as, DNS solutions, Windows firewall, encryption, antivirus, IDS/IPS, endpoint protection platforms, etc.- Desired
- Experience in running network cabling
- Certification(s); CompTIA A+, Network+, Security+ Desired
This is not an all-inclusive list of duties and responsibilities and management reserves the right to amend as needed
We ask that you do not call us or stop in; applicants who are of interest will be contacted. We appreciate your interest and wish you success in your job search!