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Helpdesk Jobs in Decatur, AL (NOW HIRING)

Saw Helper (Days)

Decatur, AL · On-site

$13.50 - $17/hr

Don't settle for an ordinary job when you can build a future ! We're hiring motivated individuals for 12-hour continental shifts (6 a.m.-6 p.m.) with competitive pay, first-day benefits, $1.00 extra ...

Saw Helper (Nights)

Decatur, AL · On-site

$13.50 - $17/hr

Description Don't settle for an ordinary job when you can build a future! We're hiring motivated individuals for 12-hour continental shifts (6 p.m.-6 a.m.) with competitive pay, first-day benefits ...

Saw Helper (Days)

Decatur, AL · On-site

$13.50 - $17/hr

Description: Don't settle for an ordinary job when you can build a future ! We're hiring motivated individuals for 12-hour continental shifts (6 a.m.-6 p.m.) with competitive pay, first-day benefits ...

Saw Helper (Days)

Decatur, AL · On-site

$13.50 - $17/hr

Description Don't settle for an ordinary job when you can build a future ! We're hiring motivated individuals for 12-hour continental shifts (6 a.m.-6 p.m.) with competitive pay, first-day benefits ...

Tier Two Help Desk Support

Huntsville, AL · On-site

$19.75 - $26.75/hr

The Tier Two Help Desk Support Technician is the primary point of contact for end user support and is responsible for resolving, prioritizing and escalating Tier II IT Help Desk requests through ...

MID-LEVEL HELP DESK TECHNICIAN-DTS

Huntsville, AL · On-site

$19.75 - $26.50/hr

Job Title MID-LEVEL HELP DESK TECHNICIAN-DTS Location Huntsville, AL US (Primary) Category Information Technology Job Type Full-Time Career Level Experienced (Non-Manager) Education High School / GED ...

Truck Driver Helpers must maintain a professional image and be courteous to all customers. They are responsible for building loads for deliveries and maintaining a safe, clean and well organized ...

Delivery Driver Helper

Madison, AL · On-site

$13.75 - $17.50/hr

Truck Driver Helpers must maintain a professional image and be courteous to all customers. They are responsible for building loads for deliveries and maintaining a safe, clean and well organized ...

Truck Driver Helpers must maintain a professional image and be courteous to all customers. They are responsible for building loads for deliveries and maintaining a safe, clean and well organized ...

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Helpdesk information

See Decatur, AL salary details

$11

$21

$31

How much do helpdesk jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for helpdesk in Decatur, AL is $21.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Helpdesk professional, and why are they important?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by Helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What are helpdesk jobs?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Decatur, AL? The most popular types of Helpdesk jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Helpdesk jobs? Cities near Decatur, AL with the most Helpdesk job openings:
Infographic showing various Helpdesk job openings in Decatur, AL as of June 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $45,142 per year, or $21.7 per hour.
Traveling Electrician Helper - General Application

Traveling Electrician Helper - General Application

Amteck, LLC

Huntsville, AL

$16.75 - $21.50/hr

Full-time

Retirement

Posted 5 days ago


Amteck rating

6.9

Company rating: 6.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

This is a general application for current and future Electrician Helper openings with Amteck. Ideal candidates will be willing and able to work in a traveling role at one of our construction sites across the United States.


This position will qualify the candidate for participation in our apprenticeship program, and can provide long-term opportunities in the Electrical trade as well as steady work, benefits, and a 401K.

Primary Role:
Electrician Helpers work under the supervision and direction of Journeyman Electricians, foreman, and other
leadership on the construction project. Helpers will perform duties as assigned within their assessed skill level,
and will have the opportunity to enroll in Amteck's accredited apprenticeship program to work and study
toward achieving Journeyman classification and licensure. Electrician helpers will also have the opportunity to
learn and grown in other divisions of Amteck, like low voltage, controls, process work, and fire alarm along with
other skill sets within the electrical trade.


Requirements:
0-2 years of electrical experience on commercial or industrial sites
Experience with running/bending Rigid and EMT conduit preferred but not required
OSHA 10 preferred but not required
Experience working alongside a Journeyman Electrician


In 1977 Amteck was founded in Central Kentucky with the belief that growth only comes by listening and responding to both clients and employees. Four decades later, Amteck has grown from a small electrical contracting firm to a national leader in the design/build support electrical contracting industry. Amteck specializes in facility growth expansion initiatives of companies that operate in the manufacturing, industrial, process, food, and beverage, hospitality, healthcare, distribution facilities, and commercial and institutional sectors. The number one goal is the Safety of our Employees and maintaining our culture and core values: THE AMTECK WAY - SAFETY, QUALITY, & CUSTOMER SATISFACTION.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!