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Helpdesk Jobs in Florida (NOW HIRING)

FCP Euro

IT Helpdesk Administrator II

Jacksonville, FL · On-site

FCP Euro is seeking an experienced and driven IT Helpdesk Administrator II to support our fulfillment center operations. In this role, you will be responsible for maintaining and optimizing the ...

FCP Euro

IT Helpdesk Administrator II

Jacksonville, FL · On-site

$65K - $75K/yr

FCP Euro is seeking an experienced and driven IT Helpdesk Administrator II to support our fulfillment center operations. In this role, you will be responsible for maintaining and optimizing the ...

Soka

Student - IT Helpdesk Technician

Stuart, FL · On-site

The Student IT Helpdesk Technician supports campus technology services while developing practical technical and professional skills that reflect Soka University of America's mission to foster a ...

Larkin Community Hospital

IT Helpdesk Clerk

Miami, FL · On-site

Key Responsibilities * Answer and direct incoming IT support calls and emails. * Create and manage service cases in the ticketing system. * Provide basic troubleshooting for common IT issues (e.g ...

Performance Electrical Contracting

Helper

Jacksonville, FL · On-site

$15.75 - $20/hr

⚡ Commercial Electric Site Helper -- Performance Electrical Contracting Jacksonville, FL | Full-Time | Onsite Want to start a career in the electrical trade? We're hiring. At Performance Electrical ...

Acara Solutions

Helper

Melbourne, FL · On-site

$15.50/hr

Helper Location: Melbourne, FL Employment: Temp (12 days) Industry: Election Compensation: $15.50/hr. Schedule: 40 hours/week About the Opportunity: * Assist with gathering and packing election ...

A1 Septic Tank Service

Helper

Punta Gorda, FL · On-site

$12 - $13/hr

Looking for a helper to ride along in a pump/septic truck. Job would include digging holes - typically 2 per job, approx. 2' or 3' in diameter and 1' deep on average. However, each job varies. Also ...

A1 Septic Tank Service

Helper

Punta Gorda, FL · On-site

$12 - $13/hr

Looking for a helper to ride along in a pump/septic truck. Job would include digging holes - typically 2 per job, approx. 2' or 3' in diameter and 1' deep on average. However, each job varies. Also ...

Ready Window Sales and Service

Helpers

Miami, FL · On-site

$15.25 - $19.25/hr

Job Summary The Service Technician Helper assists the Service Technician in repairing, adjusting, maintaining, and servicing residential and commercial windows and doors. This position supports ...

A & Associates

Be Seen First

Helper

Melbourne, FL · On-site

$14.50 - $15/hr

WASTE MANAGEMENT HELPER MELBOURNE, FL MUST have steel toe boots. Heavy Lifting Shift: 5:00 AM - UNTIL ROUTE IS COMPLETED (typically 10-12hrs) Worker Pay Rate $15.00 INTRODUCTION A & Associates is a ...

New

ENFRA LLC

Helper

Lutz, FL · On-site

$19.18 - $25.64/hr

Overview The Helper is responsible for completing basic tasks that require physical labor on large commercial mechanical and plumbing construction sites. Responsibilities * General construction clean ...

ENFRA LLC

Helper

Lutz, FL · On-site

$19.18 - $25.64/hr

Overview The Helper is responsible for completing basic tasks that require physical labor on large commercial mechanical and plumbing construction sites. Responsibilities * General construction clean ...

ENFRA LLC

Helper

Lutz, FL · On-site

$19.18 - $25.64/hr

Overview The Helper is responsible for completing basic tasks that require physical labor on large commercial mechanical and plumbing construction sites. Responsibilities * General construction clean ...

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Helpdesk information

See Florida salary details

$9

$17

$25

How much do helpdesk jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for helpdesk in Florida is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Florida? The most popular types of Helpdesk jobs in Florida are:
What are popular job titles related to Helpdesk jobs in Florida? For Helpdesk jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Helpdesk jobs in Florida look for? The top searched job categories for Helpdesk jobs in Florida are:
What cities in Florida are hiring for Helpdesk jobs? Cities in Florida with the most Helpdesk job openings:
Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, 7% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,985 per year, or $17.3 per hour.

Helpdesk Support (Nightshift 11PM-8AM)

VITAS Healthcare

Miramar, FL • On-site

$18.25 - $24.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

VITAS Healthcare rating

6.9

Company rating: 6.9 out of 10

Based on 113 frontline employees who took The Breakroom Quiz

46th of 239 rated social care providers

Job description


The Help Desk Analyst provides first-level technical support to computer users throughout the organization. This position is responsible for investigating, diagnosing, and resolving routine software, hardware, networking, and other computer-related issues.
Candidates must be available to work varying shifts. The specific schedule and hours for this position will be determined based on operational needs.
Essential Duties and Responsibilities
  • Answer, evaluate, and prioritize incoming requests for technical assistance received by telephone, voicemail, email, and in person.
  • Provide support to users experiencing hardware, software, networking, and other technology-related issues.
  • Gather relevant information about reported problems and guide users through diagnostic procedures to identify the source of the issue.
  • Determine whether technical problems are related to hardware components such as modems, printers, cables, telephones, or other equipment.
  • Perform problem recognition, research, isolation, resolution, and follow-up for routine user issues.
  • Escalate complex or unresolved problems to a supervisor or the appropriate technical support team.
  • Document technical issues, troubleshooting steps, and resolutions accurately and thoroughly.
  • Communicate professionally with users and provide timely updates regarding the status of their requests.

Qualifications
  • Five years of general information technology experience.
  • Three years of specific experience providing customer or technical support.
  • Ability to manage multiple assignments and priorities simultaneously.
  • Ability to communicate tactfully and professionally, both verbally and in writing, with department leaders, managers, coworkers, users, and vendors.
  • Strong problem-solving, customer service, and interpersonal skills.
  • Working knowledge of computers, internet-based systems, and automated applications.
  • Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.

Education
Bachelor's degree in Computer Science, Information Technology, or a related field from an accredited college or university, or the international equivalent, preferred.
Equal Employment Opportunity
VITAS Healthcare is an Equal Opportunity Employer and is committed to providing employment opportunities without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable law.
EOE/AA M/F/D/V
About Us
VITAS® Healthcare is the nation's leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you'll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.
All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard-find your purpose at VITAS today.
Benefits Include:
- Competitive compensation
- Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending accounts
- Life insurance
- 401(k) plan with numerous investment options and generous company match
- Cancer and/or critical illness benefit
- Tuition Reimbursement
- Paid Time Off
- Employee Assistance Program
- Legal Insurance
- Roadside Assistance
- Affinity Program
Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.
Choose a Career with VITAS

What VITAS Healthcare employees say

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VITAS Healthcare logo

About VITAS Healthcare

Sourced by ZipRecruiter

VITAS Healthcare, located in Miami, FL, US, is a pioneer in the American healthcare industry, specifically within the realm of hospice care and palliative services. The company began its operations in 1978 under the visionaries Hugh Westbrook and Esther Colliflower,both social workers, who identified the need for compassionate end-of-life care. Recognizing the dire need to fill the void in hospice care, they established VITAS Healthcare with the mission to provide patients experiencing end-of-life stages with high-quality care, demonstrating respect for every individual's decisions and maintaining a supportive environment for both the patients and their loved ones. A noteworthy achievement of VITAS is that it was the first organization to have its hospice program licensed in Florida prompting a nationwide shift in the way end-of-life care services were handled.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

Year founded

1978

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