Tampa, FL · On-site
$64K - $86K/yr
Computer Literacy, Computer Systems, Customer Service, End Users, Help Desk Support Certifications: None Experience: 2 + years of related experience US Citizenship Required: Yes Transform technology ...
Tampa, FL · On-site
$64K - $86K/yr
Computer Literacy, Computer Systems, Customer Service, End Users, Help Desk Support Certifications: None Experience: 2 + years of related experience US Citizenship Required: Yes Transform technology ...
Saint Petersburg, FL · On-site
$19 - $25.50/hr
1. Imaging / re-imaging laptops & desktops 2. Troubleshooting technical laptop and desktop issues (Windows & applications) 3. Decommissioning end-of-lease desktops & laptops 4. Diagnosing laptop ...
Saint Petersburg, FL · On-site
$19 - $25.50/hr
1. Imaging / re-imaging laptops & desktops 2. Troubleshooting technical laptop and desktop issues (Windows & applications) 3. Decommissioning end-of-lease desktops & laptops 4. Diagnosing laptop ...
Miami, FL · On-site
$19.25 - $25.75/hr
We are seeking a Helpdesk Technician III to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care ...
Quick apply
Miami, FL · On-site
$19.25 - $25.75/hr
We are seeking a Helpdesk Technician III to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care ...
Tallahassee, FL · On-site
$19 - $25.75/hr
We are seeking a Helpdesk Technician II to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...
Tallahassee, FL · On-site
$19 - $25.75/hr
We are seeking a Helpdesk Technician II to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...
Boca Raton, FL · On-site
$50K - $60K/yr
Helpdesk Tier 1 iPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Tier 1 Helpdesk ...
Boca Raton, FL · On-site
$50K - $60K/yr
Helpdesk Tier 1 iPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Tier 1 Helpdesk ...
Boca Raton, FL · On-site
$50K - $60K/yr
Helpdesk Tier 1 iPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Level 1 Helpdesk Support ...
Boca Raton, FL · On-site
$50K - $60K/yr
Helpdesk Tier 1 iPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Level 1 Helpdesk Support ...
Boca Raton, FL · On-site
$80K - $90K/yr
Helpdesk Tier 3 iPower Technologies is a growing IT Managed Services provider offering computer and network support to its nationwide base of clients. We have an immediate open position for a Tier 3 ...
Boca Raton, FL · On-site
$80K - $90K/yr
Helpdesk Tier 3 iPower Technologies is a growing IT Managed Services provider offering computer and network support to its nationwide base of clients. We have an immediate open position for a Tier 3 ...
Orlando, FL · On-site
$18.75 - $25.25/hr
Helpdesk Technician Level 2 Position Type: Regular Full-Time Salaried Employee Location: Must be located in Orlando Role Summary: As a Tier 2 Helpdesk Support professional, your primary ...
Quick apply
Orlando, FL · On-site
$18.75 - $25.25/hr
Helpdesk Technician Level 2 Position Type: Regular Full-Time Salaried Employee Location: Must be located in Orlando Role Summary: As a Tier 2 Helpdesk Support professional, your primary ...
Orlando, FL · Remote
$18.75 - $25.25/hr
Helpdesk Technician Level 2 Position Type: Regular Full-Time Salaried Employee Location: Must be located in Orlando Role Summary: As a Tier 2 Helpdesk Support professional, your primary ...
Orlando, FL · Remote
$18.75 - $25.25/hr
Helpdesk Technician Level 2 Position Type: Regular Full-Time Salaried Employee Location: Must be located in Orlando Role Summary: As a Tier 2 Helpdesk Support professional, your primary ...
Ocoee, FL · On-site
$17.50 - $23.75/hr
Helpdesk Technician Level 3 Position Type: Regular Full-Time Salaried Employee Location: Must be located in Orlando Role Summary: As a Tier 3 Helpdesk Technician, you serve as the final point of ...
New
Ocoee, FL · On-site
$17.50 - $23.75/hr
Helpdesk Technician Level 3 Position Type: Regular Full-Time Salaried Employee Location: Must be located in Orlando Role Summary: As a Tier 3 Helpdesk Technician, you serve as the final point of ...
New
$17.50 - $23.75/hr
Helpdesk Technician Level 3 Position Type: Regular Full-Time Salaried Employee Location: Must be located in Orlando Role Summary: As a Tier 3 Helpdesk Technician, you serve as the final point of ...
$17.50 - $23.75/hr
Helpdesk Technician Level 3 Position Type: Regular Full-Time Salaried Employee Location: Must be located in Orlando Role Summary: As a Tier 3 Helpdesk Technician, you serve as the final point of ...
Orlando, FL · On-site
$18.75 - $25.25/hr
Job Summary : i-Tech Support, Inc. is seeking a Tier 2 Helpdesk Technician to provide technical expertise and advanced troubleshooting for complex software, hardware, or network-related issues. The ...
Orlando, FL · On-site
$18.75 - $25.25/hr
Job Summary : i-Tech Support, Inc. is seeking a Tier 2 Helpdesk Technician to provide technical expertise and advanced troubleshooting for complex software, hardware, or network-related issues. The ...
Orlando, FL · On-site
$18.75 - $25.25/hr
Job Summary : i-Tech Support, Inc. is seeking a Tier 2 Helpdesk Support professional responsible for providing technical expertise and advanced troubleshooting for complex IT issues. The role ...
Orlando, FL · On-site
$18.75 - $25.25/hr
Job Summary : i-Tech Support, Inc. is seeking a Tier 2 Helpdesk Support professional responsible for providing technical expertise and advanced troubleshooting for complex IT issues. The role ...
Ocoee, FL · On-site
$17.50 - $23.75/hr
Helpdesk Technician Level 3 Position Type: Regular Full-Time Salaried Employee Location: Must be located in Orlando Role Summary: As a Tier 3 Helpdesk Technician, you serve as the final point of ...
New
Quick apply
Ocoee, FL · On-site
$17.50 - $23.75/hr
Helpdesk Technician Level 3 Position Type: Regular Full-Time Salaried Employee Location: Must be located in Orlando Role Summary: As a Tier 3 Helpdesk Technician, you serve as the final point of ...
New
Orlando, FL · On-site
$18.75 - $25.25/hr
Helpdesk Technician Level 2 Position Type: Regular Full-Time Salaried Employee Location: Must be located in Orlando Role Summary: As a Tier 2 Helpdesk Support professional, your primary ...
Orlando, FL · On-site
$18.75 - $25.25/hr
Helpdesk Technician Level 2 Position Type: Regular Full-Time Salaried Employee Location: Must be located in Orlando Role Summary: As a Tier 2 Helpdesk Support professional, your primary ...
As a Help Desk Technician, you will support smooth IT operations by resolving technical issues and assisting end users across the organization. This role requires strong troubleshooting skills ...
As a Help Desk Technician, you will support smooth IT operations by resolving technical issues and assisting end users across the organization. This role requires strong troubleshooting skills ...
As a Help Desk Technician, you will support smooth IT operations by resolving technical issues and assisting end users across the organization. This role requires strong troubleshooting skills ...
As a Help Desk Technician, you will support smooth IT operations by resolving technical issues and assisting end users across the organization. This role requires strong troubleshooting skills ...
Jacksonville, FL · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Jacksonville, FL · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Cape Canaveral, FL · On-site
Job Summary The IT Helpdesk Technician installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. This position is expected to be 100% onsite in Cape Canaveral.
Cape Canaveral, FL · On-site
Job Summary The IT Helpdesk Technician installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. This position is expected to be 100% onsite in Cape Canaveral.
Miramar, FL · On-site
$19 - $26/hr
Help Desk Analyst - Night ShiftPosition Summary The Help Desk Analyst provides first-level technical support to computer users throughout the organization. This position is responsible for ...
Miramar, FL · On-site
$19 - $26/hr
Help Desk Analyst - Night ShiftPosition Summary The Help Desk Analyst provides first-level technical support to computer users throughout the organization. This position is responsible for ...
$9.52 - $10.96
2% of jobs
$10.96 - $12.39
6% of jobs
$12.39 - $13.83
12% of jobs
$14.24 is the 25th percentile. Wages below this are outliers.
$13.83 - $15.27
17% of jobs
The median wage is $16.42 / hr.
$15.27 - $16.71
16% of jobs
$16.71 - $18.14
16% of jobs
$18.86 is the 75th percentile. Wages above this are outliers.
$18.14 - $19.58
12% of jobs
$19.58 - $21.02
7% of jobs
$21.02 - $22.45
6% of jobs
$22.45 - $23.89
3% of jobs
$23.89 - $25.33
2% of jobs
$9
$17
$25
| Aspect | Helpdesk | Technical Support Specialist |
|---|---|---|
| Credentials | Typically requires a high school diploma or equivalent; certifications like CompTIA A+ are common | Often requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs |
| Work Environment | Helpdesk staff usually work in an office or call center setting, providing remote or on-site support | Technical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues |
| Employer & Industry Usage | Common in IT, customer service, and tech companies for general user support | Found in IT firms, software companies, and hardware providers, focusing on technical problem resolution |
Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.
$64K - $86K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 8 days ago
7.8
Based on 63 frontline employees who took The Breakroom Quiz
86th of 221 rated it services
Type of Requisition:
RegularClearance Level Must Currently Possess:
Top Secret/SCIClearance Level Must Be Able to Obtain:
Top Secret SCI + PolygraphPublic Trust/Other Required:
NoneJob Family:
IT Infrastructure and OperationsJob Qualifications:
Skills:
Computer Literacy, Computer Systems, Customer Service, End Users, Help Desk SupportCertifications:
NoneExperience:
2 + years of related experienceUS Citizenship Required:
YesJob Description:
Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiators. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team in Tampa, FL to provide routine technical support in the management of networks, software, hardware, configurations, and architectures.
HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT:
Provides Systems Administration and manages the functionality and efficiency of a group of computers running on one or more operating systems.
Conducts basic hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
May evaluate existing systems and assist with planning long-term strategies and train end users on the proper use of hardware and software.
Performs basic software installations and upgrades to operating systems and layered software packages.
WHAT YOU'LL NEED TO SUCCEED:
Education: Technical Training, IT certification(s) and HS Degree required.
Required Technical Experience: 2+ years of related Systems Administration experience with Active Directory, RSA SecurID, and SolarWinds Orion.
Candidate will troubleshoot system hardware and software issues and provide routine technical support in the management of networks, software, hardware, configurations, and architectures.
Required Certification: Must have a current DOD 8570 certification, such as CompTIA Security + CE.
Required Security Clearance Level: current/active TS/SCI clearance.
Work Location: customer site in Tampa, FL.
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages.
Internal mobility team is dedicated to helping you own your career.
Professional growth opportunities include paid education and certifications.
Cutting-edge technology you can learn from and apply to solve real world problems.
Rest and recharge with paid vacation and holidays.
Not sure if this job's the one for you? Check out our other openings at gdit.com/careers.
Do you have a friend or colleague this post describes? Let them know about the opportunity by clicking "Share."
#ARMA
The likely salary range for this position is $64,230 - $86,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:
40Travel Required:
Less than 10%Telecommuting Options:
OnsiteWork Location:
USA FL TampaAdditional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.About Our Work:
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected VeteransGet the full story on Breakroom
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GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.
It services
10,000+ Employees
Falls Church, VA, US
