ZipRecruiter

Log In

1

Helpdesk Technician Jobs (NOW HIRING)

Varsity Technologies

Helpdesk Technician

Los Angeles, CA · On-site +1

$21.50 - $29/hr

As a Helpdesk Technician, you'll provide direct customer support to users who need assistance with using their device, resolving access issues, using cloud and desktop applications, and assisting ...

System One

Helpdesk Technician

Bellevue, WA

$22.50 - $30.50/hr

Job Title: Helpdesk Technician Location: Bellevue, WA Type: Contract Contractor Work Model: Onsite Position Overview: We are currently seeking a Helpdesk Technician for a long term contract ...

Varsity Technologies

Helpdesk Technician

Los Angeles, CA · Remote

$21.50 - $29/hr

As a Helpdesk Technician, you'll provide direct customer support to users who need assistance with using their device, resolving access issues, using cloud and desktop applications, and assisting ...

Varsity Technologies

Helpdesk Technician

Los Angeles, CA · Remote

$20.50 - $27.75/hr

As a Helpdesk Technician, you'll provide direct customer support to users who need assistance with using their device, resolving access issues, using cloud and desktop applications, and assisting ...

3 Squared Technology

Helpdesk Technician

Montgomery, AL · On-site

$15.50 - $21/hr

Helpdesk Technician I-II Montgomery, Alabama Job Title: Helpdesk Technician I-II Location: Maxwell AFB, Gunter Annex, Montgomery, AL Field Assistance Service (FAS) Program Must have an ACTIVE Secret ...

FIT Technologies

Helpdesk Technician

Cleveland, OH · On-site

$45K - $55K/yr

The Helpdesk Technician I supports, monitors, and maintains the client environment through support calls and tickets requests.  Key Responsibilities * Supporting various client environments ...

Independent Living Systems

Helpdesk Technician II

Glendale, CA · On-site

$21.25 - $28.50/hr

We are seeking a Helpdesk Technician II to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

New

Independent Living Systems

Helpdesk Technician II

Miami, FL · On-site

$19.25 - $25.75/hr

We are seeking a Helpdesk Technician II to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Next Step Systems

Helpdesk Technician, Level 2

Chicago, IL · On-site

$20.50 - $27.75/hr

Helpdesk Technician, Level 2, Chicago, IL Summary: This Helpdesk Technician, Level 2 job will provide hands-on technical support related to computer systems, hardware, or software. It will require ...

Viterbo University

Helpdesk Technician

La Crosse, WI · On-site

$19.75 - $26.50/hr

Join Viterbo University as a full-time, 10-month (Aug 1- May 31) Helpdesk Technician and play an important role in supporting the daily technology needs of faculty, staff, and students. In this ...

Optima Tax Relief

Helpdesk Technician

Santa Ana, CA · On-site

$18/hr

POSITION SUMMARY The Helpdesk Technician for Optima Tax Relief, LLC (Optima) is located in the Santa Ana, California office and reports to the Director, Information Technology. Optima's Information ...

3 Squared Technology Group

Helpdesk Technician

Montgomery, AL · On-site

$19.75 - $26.75/hr

Field Assistance Service (FAS) Program Must have an ACTIVE Secret-Level clearance Overview 3 Squared Technology Group is seeking a highly qualified Help Desk Technicians to join our dynamic team on ...

Thomas Cuisine

Helpdesk Technician

Meridian, ID · On-site

$25/hr

Helpdesk Technician | Location: Meridian, ID 83642 Compensation: $25+ per hour DOE | Full-Time Schedule: Monday-Friday, 8:30am-5:30pm MDT (occasional extended shifts may be required.) Job Summary ...

next page

Showing results 1-20

All JobsHelpdesk Technician Jobs

Helpdesk Technician information

See salary details

$12

$23

$33

How much do helpdesk technician jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for helpdesk technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

Can you get a helpdesk job with no experience?

Helpdesk Technician roles often require some technical knowledge, but entry-level positions may be available for candidates with basic computer skills and a willingness to learn. Certifications like CompTIA A+ can improve chances, and on-the-job training is common for those new to IT support.

What does a helpdesk technician do?

A helpdesk technician provides technical support and troubleshooting assistance to users experiencing hardware, software, or network issues. They diagnose problems, resolve technical issues, and may use tools like remote desktop software or ticketing systems to track and manage support requests. Strong communication skills and basic knowledge of operating systems and networking are essential for this role.

What are some common challenges faced by Helpdesk Technicians, and how can they be managed effectively?

Helpdesk Technicians often face challenges such as handling a high volume of support requests, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. Managing these challenges effectively involves strong organizational skills, staying calm under pressure, and continuously updating technical knowledge. Building good relationships with team members and end-users also helps, as collaborative problem-solving and clear communication can lead to quicker resolutions and improved user satisfaction.

What jobs pay 2000 a day?

Helpdesk Technician roles typically do not pay $2000 a day; such high daily rates are usually associated with specialized or freelance IT consultants, project managers, or contractors with advanced certifications and extensive experience. High-paying tech jobs often require skills in cybersecurity, cloud computing, or management, and may involve contract work or consulting projects that command premium rates.

Is AI replacing IT's help desk?

Helpdesk technicians play a vital role in providing technical support and troubleshooting for users. While AI tools can automate routine tasks and improve efficiency, they are designed to complement human support rather than replace it entirely, especially for complex issues requiring critical thinking and personalized assistance.

What are Helpdesk Technicians?

Helpdesk Technicians are IT professionals who provide technical support and assistance to users experiencing hardware, software, or network-related issues. They typically serve as the first point of contact for troubleshooting problems, either remotely or in person. Their responsibilities include diagnosing issues, resolving technical problems, escalating more complex issues to higher-level support, and maintaining documentation of support requests. Helpdesk Technicians play a critical role in ensuring the smooth operation of an organization's technology systems and keeping users productive.

What are the key skills and qualifications needed to thrive as a Helpdesk Technician, and why are they important?

To thrive as a Helpdesk Technician, you need strong problem-solving skills, a solid understanding of computer hardware and software, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is important for efficient troubleshooting and support. Excellent communication, patience, and a customer-centric attitude help technicians resolve issues effectively and build trust with users. These skills ensure rapid resolution of technical problems and maintain smooth IT operations within an organization.

What is the difference between Helpdesk Technician vs Technical Support Specialist?

AspectHelpdesk TechnicianTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, or vendor-specific certifications
Work EnvironmentHelpdesk, call centers, on-site supportRemote or on-site, troubleshooting hardware/software issues
Industry UsageIT support, customer service rolesIT support, technical troubleshooting roles
Common Search IntentHelpdesk Technician vs Technical Support Specialist

Helpdesk Technicians and Technical Support Specialists both provide technical assistance, often share similar certifications, and work in support environments. The main difference lies in scope: Helpdesk Technicians typically handle initial user issues and basic troubleshooting, while Technical Support Specialists may deal with more complex problems and specialized systems.

More about Helpdesk Technician jobs
What cities are hiring for Helpdesk Technician jobs? Cities with the most Helpdesk Technician job openings:
Who are the top companies hiring for Helpdesk Technician jobs? The top employers for Helpdesk Technician jobs are:
What states have the most Helpdesk Technician jobs? States with the most job openings for Helpdesk Technician jobs include:
What are popular job titles related to Helpdesk Technician jobs? For Helpdesk Technician jobs, the most frequently searched job titles are:
Helpdesk Technician jobs near you
Infographic showing various Helpdesk Technician job openings in the United States as of June 2026, with employment types broken down into 66% Full Time, 10% Part Time, 1% Contract, and 23% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Helpdesk Technician

Helpdesk Technician

System One Holdings, LLC

Bellevue, WA • On-site

$17 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Job description

Job Title: Helpdesk Technician
Location: Bellevue, WA
Type: Contract
Contractor Work Model: Onsite
Position Overview:
We are currently seeking a Helpdesk Technician for a long term contract opportunity with an onsite work model in Bellevue, WA. This customer-facing role involves supporting users as they navigate technical challenges and fulfill requests for new applications and hardware. Working within a tiered support structure and guided by established processes and procedures, you will be integral to our efforts in designing the next generation of technologies. The position is primarily based at the Bellevue headquarters, supporting both in-person and remote staff.
Key Responsibilities:
  • Utilize and enhance our internal and external knowledge base documents to assist with ticket resolution.
  • Maintain Active Directory accounts and manage access to various collaboration spaces.
  • Oversee PC Lifecycle Management, including inventory receiving and tracking.
  • Fulfill software requests efficiently and accurately.
  • Provide business travel support as needed.
  • Demonstrate and assist with remote access to company resources.
  • Support users at our Bellevue and Everett locations, ensuring a high level of service and satisfaction.
  • Assist with onboarding processes as assigned.

Qualifications and Skills:
  • Strong communication skills with a commitment to fostering teamwork and respect.
  • Quick learner, able to grasp and apply new concepts rapidly.
  • Calm demeanor under pressure, with the ability to devise effective solutions in challenging situations.
  • Excellent customer service skills and interpersonal abilities.
  • Strong organizational skills, with a proactive mindset for identifying and suggesting process improvements.
  • High adaptability and solid problem-solving capabilities.
  • Integrity and a strong sense of trustworthiness are essential for success in this role.

Preferred Areas for Development:
  • Experience supporting clients and customers both in-person and remotely.
  • Familiarity with rapid deployment imaging technologies such as MDT and SCCM.
  • Proficiency in Windows 10/11 in a domain-managed environment.
  • General understanding of Office applications, DHCP, DNS, TCP/IP, and wireless networking, as well as troubleshooting techniques.
  • Familiarity with Multi-Factor Authentication methods and modern information security principles and practices.
  • Experience using commercial ticketing systems, particularly JIRA.
  • Knowledge of desktop and laptop hardware components.

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
Ref: #161-Managed Staffing Charlotte

Apply