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Helpdesk Salaries Jobs (NOW HIRING)

QualityIP

HelpDesk Technician

Kent, OH · On-site

$18.25 - $24.50/hr

HelpDesk Technician About QualityIP: QualityIP is one of the fastest-growing technology companies ... Competitive salary with performance-based incentives. * Medical Mutual Health Insurance with HSA ...

Everwatch

Helpdesk Technician

Annapolis Junction, MD · On-site

$55.38 - $75.97/hr

We offer the best salaries and benefits packages in our industry - to identify and retain the top ... You'll help clients overcome tough challenges through monitoring and performance management. Your ...

Food Authority

Driver Helper

Jessup, MD

$21/hr

Position: Driver Helper Salary: $21.00/Hourly Location: Jessup, Maryland Job Type: Full-time Shift: Overnight Company Overview Since 1976, Food Authority has been passionate about one mission ...

Addison Group

Helpdesk Technician

Oklahoma City, OK · On-site

$20 - $22/hr

Help Desk Technician Position Type: Contract Location: Oklahoma City, OK (100% Onsite) Pay Rate ... We negotiate high salaries using U.S. Bureau of Labor Statistics • Benefits & Bonuses: You are ...

Everwatch

Helpdesk Technician

Annapolis Junction, MD · On-site

$55.38 - $75.97/hr

We offer the best salaries and benefits packages in our industry - to identify and retain the top ... You'll help clients overcome tough challenges through monitoring and performance management. Your ...

Everwatch

Helpdesk Technician

Annapolis Junction, MD · On-site

$55.38 - $75.97/hr

We offer the best salaries and benefits packages in our industry - to identify and retain the top ... You'll help clients overcome tough challenges through monitoring and performance management. Your ...

Yeo & Yeo

Helpdesk Coordinator

Saginaw, MI · On-site

Accurately logs client and employee service requests within a helpdesk setting * Ability to use ... Competitive salary and bonus opportunities * Excellent medical, dental, and vision plan options ...

Food Authority

Driver Helper

Melville, NY · On-site

$22/hr

Driver Helper Salary: $22.00/Hourly Job Type: Full-time Shift: 3rd Shift Company Overview Since 1977, Food Authority has been passionate about one mission: delivering the freshest, highest-quality ...

Everwatch

Helpdesk Technician

Annapolis Junction, MD · On-site

$55.38 - $75.97/hr

We offer the best salaries and benefits packages in our industry - to identify and retain the top ... You'll help clients overcome tough challenges through monitoring and performance management. Your ...

Linxup

Helpdesk Associate

Chesterfield, MO · On-site

$18.25 - $24.75/hr

Linxup offers products and solutions that help thousands of field service fleets solve real ... Position offers a Base Salary * Medical, Dental, Vision, Life and 401(k) benefits are offered

Food Authority

Driver Helper

Westborough, MA · On-site

$22/hr

Driver Helper Salary: $22.00/Hourly Job Type: Full-time Shift: 3rd Shift Company Overview Since 1977, Food Authority has been passionate about one mission: delivering the freshest, highest-quality ...

General Matter

Helpdesk Technician

Los Angeles, CA · On-site

$75K - $105K/yr

Help us build a high-energy society by making the cleanest, safest form of baseload energy the most ... Compensation and Benefits The base salary range for this role is $75,000-$105,000 annually.

Digital Consultants LLC

Helpdesk Technician

Bethesda, MD · On-site

$60K - $73K/yr

Digital Consultants seeks three Helpdesk Technicians to provide on-site Tier I and Tier II help ... The salary range for this position is $60,000 - 73,000 depending on experience. The company offers ...

N C Machinery Co.

Helpdesk Technician

Anchorage, AK · On-site

$20.50 - $27.50/hr

We offer a competitive benefits package that includes a base salary. * Retirement: 401k w/ Company Match and Profit Sharing * Paid Time Off: Paid Vacation, Holiday & Sick Leave * Health Insurance:

Chromalloy Gas Turbine LLC

Helpdesk Analyst

Tampa, FL · On-site

$59K - $77K/yr

The Helpdesk Analyst reports to the Regional IT Manager - East US and provides hardware and ... The salary range for this position reflects a broad spectrum of experience levels. Individual ...

PRIDE Industries

Maintenance Trades Helper

Fort Polk, LA · On-site

$14.75 - $19/hr

A90 - PK-Maintenance TradesHlpr SCA Occup: 23580 Maintenance Trades Helper Salary Grade: Federal Wage Determination or Collective Bargaining Agreement FLSA Status: Non-Exempt Approval Date: March ...

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How much do helpdesk salaries jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for helpdesk salaries in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

Is helpdesk salaries a good career?

Helpdesk positions typically offer entry-level salaries that can increase with experience, certifications, and technical skills such as troubleshooting and network support. It can be a stable career path with opportunities for advancement into IT support, system administration, or specialized technical roles.

What is the difference between Helpdesk Salaries vs Technical Support Specialist?

AspectHelpdesk SalariesTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+High school diploma; certifications like CompTIA A+ or Network+
Work EnvironmentHelpdesk centers, remote support, corporate officesHelpdesk, remote support, on-site troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsIT companies, tech support firms, corporate IT teams

Helpdesk Salaries and Technical Support Specialists often share similar credentials and work environments. The main difference lies in job scope: Helpdesk roles typically focus on basic troubleshooting and user support, while Technical Support Specialists may handle more complex technical issues. Both roles are essential in IT support, with overlapping skills and industry usage.

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Helpdesk Salaries jobs near you
Infographic showing various Helpdesk Salaries job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Helpdesk Technician

Arrowhead Pharmaceuticals

Madison, WI

$55K - $67K/yr

Full-time

Re-posted just now

Job description

Arrowhead Pharmaceuticals, Inc. (Nasdaq ARWR) is a commercial stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing.

Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates.

Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need.

The Position

Arrowhead Pharmaceuticals is seeking a Help Desk Technician to join the Information Technology department at our Madison, WI location. The successful candidate will be the primary point of contact for employees seeking help desk support and will focus on providing Tier I/II tech support of a Windows based network as well as stellar customer service. They will be joining a team of highly motivated and experienced IT professionals and will contribute to the success of Arrowhead programs.

Responsibilities

  • Frontline Help Desk support for all on-site and remote users, fielding tickets via Fresh Service and remote access tools
  • Maintaining PC life cycle – imaging, deploying, migrating, retiring PCs
  • Maintain IT equipment inventory and software
  • Respond to employees' inquiries regarding Windows 11, Office 365, and mobile devices
  • Troubleshoot network connectivity issues
  • Upholding acceptable usage policies as outlined by the company handbook
  • Upholding IT security best practices outlined by the IT department
  • Assist IT management with physical networking tasks on occasion
  • Support and troubleshoot video conferencing technologies on PCs and in conference room environments
  • Light Active Directory administration

Requirements

  • 2+ years of professional IT experience
  • Proficiency in Microsoft Windows 11 in an Active Directory Domain setting
  • Proficiency in enterprise computer image deployment tools such as Smart Deploy
  • Proficiency in Microsoft Office 365 desktop applications
  • Proficiency using remote support tools such as LogMeIn, Goverlan
  • Proficiency in troubleshooting TCP IP v 4 network issues
  • Excellent customer service skills

Preferred

  • Bachelor's degree in Computer Science or a related field
  • A+ certification
  • Experience with ticketing systems
  • Experience with cloud MDM platforms
Wisconsin pay range
$55,000—$67,000 USD

Arrowhead provides competitive salaries and an excellent benefit package.

Candidates must have current, valid authorization to work in the country where this role is located.

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