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Helpdesk Manager Jobs in Minnesota (NOW HIRING)

Oak St. Health

Pharmacy Manager

Andover, MN · On-site

$65 - $85/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As Pharmacy Manager, you have one of the ...

Minnesota Jobs

Pharmacy Manager

Andover, MN · On-site

$65 - $85/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As Pharmacy Manager, you have one of the ...

CVS Health

Pharmacy Manager

Coon Rapids, MN · On-site

$65 - $85/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As Pharmacy Manager, you have one of the ...

CVS Health

Pharmacy Manager

Coon Rapids, MN

$65 - $85/hr

Millions of times a day, we help people on their path to better health Cofrom advising on ... As Pharmacy Manager, you have one of the most significant roles in our company Co delivering our ...

CVS Health

Pharmacy Manager

Andover, MN

$65 - $85/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As Pharmacy Manager, you have one of the ...

CVS Health

Pharmacy Manager

Coon Rapids, MN · On-site

$65 - $85/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As Pharmacy Manager, you have one of the ...

CVS Health

Pharmacy Manager

Andover, MN · On-site

$65 - $85/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As Pharmacy Manager, you have one of the ...

Homewood Suites

Front Office Manager

Bloomington, MN · On-site

$60K/yr

Create schedules and help manage departmental labor. * Ensure Front Desk procedures and Hilton brand standards are consistently followed. * Handle guest concerns and help turn challenging situations ...

Centuri Construction Group

Welder Helper

Lakeville, MN · On-site

$31.63/hr

Utility Pipeline Welder Helpers are integral members of our Construction Crews. You will support ... It reflects management's assignment of essential functions, and does not exclude or restrict the ...

Centuri Group, Inc.

Welder Helper

Lakeville, MN · On-site

$31.63/hr

Utility Pipeline Welder Helpers are integral members of our Construction Crews. You will support ... It reflects management's assignment of essential functions, and does not exclude or restrict the ...

DARTS

Home Helper

West Saint Paul, MN · On-site

$19.57/hr

DARTS employs drivers, home helpers, administrative and professional staff. We offer paid training ... You can manage and maintain your own schedule. * You have a desire to assist and work with older ...

Oak St. Health

Pharmacy Manager

Minneapolis, MN · On-site

$65 - $85/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As Pharmacy Manager, you have one of the ...

Minnesota Jobs

Pharmacy Manager

Minneapolis, MN · On-site

$65 - $85/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As Pharmacy Manager, you have one of the ...

Penske Automotive Group

Painter Helper

Bloomington, MN · On-site

$20 - $23/hr

Summary/Objective The Painter Helper assists in the refinishing of damaged body parts and bodies of ... Reports any deviations to management immediately * Communicates with service advisor and/or ...

CVS Health Corporation

Pharmacy Manager

Virginia, MN · On-site

$200.58/hr

Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As Pharmacy Manager, you have one of the ...

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All JobsHelpdesk JobsHelpdesk Manager JobsHelpdesk Manager Jobs in Minnesota

Helpdesk Manager information

See Minnesota salary details

$36.7K

$82.1K

$121.9K

How much do helpdesk manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for helpdesk manager in Minnesota is $82,057.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $97,900.00 per year, depending on experience, location, and employer.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are the most commonly searched types of Helpdesk jobs in Minnesota?

The most popular types of Helpdesk jobs in Minnesota are:

What cities in Minnesota are hiring for Helpdesk Manager jobs?

Cities in Minnesota with the most Helpdesk Manager job openings:

Helpdesk Manager jobs near you
Infographic showing various Helpdesk Manager job openings in Minnesota as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $82,057 per year, or $39.5 per hour.

Bakery Assistant Manager

Mackenthun's Fine Foods

Waconia, MN • On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Job Type
Full-time
Description
Job Summary
Assist the Bakery Department Manager in overseeing daily operations, ensuring high-quality production, exceptional customer service, and profitability. Help manage staff, including direct reports, inventory, ordering, and maintain a safe, sanitary environment while supporting Mackenthun's Exceptional Experience and meeting performance goals.
Key Responsibilities
Leadership & Staff Support:
  • Lead direct reports by training, supervising, and motivating bakery staff to ensure high performance.
  • Assist in creating and managing staff schedules, ensuring adequate staffing levels to meet customer demand.
  • Help ensure staff are knowledgeable about products, food safety, and customer service standards.
  • Provide feedback, coaching, and support for staff development.
  • Foster a positive team environment to promote engagement and productivity.
  • Handle staffing issues such as scheduling, performance evaluations, and addressing employee concerns or conflicts.
  • Assist with recruitment, hiring, and onboarding new bakery staff.

Product Management:
  • Assist in overseeing daily production to ensure products meet quality standards and align with company specifications.
  • Ensure bakery items are visually appealing, fresh, and well-stocked to attract customers.
  • Collaborate with the marketing team to support the development of new bakery items and seasonal offerings.
  • Assist in managing production schedules to minimize waste and ensure product availability without overproduction.

Inventory & Ordering:
  • Monitor inventory levels for ingredients, packaging, and other bakery supplies.
  • Help place orders for ingredients and supplies, ensuring cost-effectiveness and minimizing spoilage.
  • Assist in implementing efficient stock rotation (FIFO) to reduce waste and maintain product freshness.
  • Track and manage inventory accurately and assist with documentation.

Customer Service & Sales:
  • Provide excellent customer service, ensuring a positive shopping experience.
  • Assist customers with product recommendations, slicing, packaging, and resolving any concerns.
  • Implement merchandising strategies to enhance product visibility and drive sales.
  • Monitor sales trends and assist in adjusting product offerings to maximize department sales.

Health, Safety & Compliance:
  • Ensure compliance with all health, safety, and sanitation regulations, including food handling and storage.
  • Help maintain a clean, organized, and safe work environment by conducting regular safety audits.
  • Assist in overseeing the cleanliness of bakery equipment, tools, and the bakery floor.
  • Support staff in following proper hygiene and sanitation practices in accordance with food safety guidelines.

Financial Performance & Budgeting:
  • Assist in monitoring department financial performance, ensuring alignment with the store's budget.
  • Help control shrinkage through effective inventory management and staff training.
  • Assist in managing labor costs and scheduling, adjusting staffing levels as needed.
  • Work with vendors to maintain competitive pricing and ensure accurate billing for special orders.

Collaboration:
  • Work closely with the store manager, marketing team, and other department managers to support store objectives.
  • Participate in promotional events and marketing campaigns to increase bakery product visibility.
  • Collaborate with other departments to ensure smooth store operations.

Department Development:
  • Stay informed about industry trends, customer preferences, and new baking techniques.
  • Assist in introducing new products and recipes to keep the bakery offerings fresh and exciting.
  • Participate in planning meetings and contribute to department goals.
  • Help develop staff skills through training and ongoing professional development.

Requirements
Qualifications
  • High School diploma (GED) required; 1+ years of management experience.
  • Prior bakery or culinary experience preferred.
  • Strong organizational, problem-solving, and math skills.
  • Ability to work a flexible schedule to include daytime hours, evenings, every other weekend, an occasional overnight and some holidays as needed.

Working Conditions and Physical Demands
  • Physical labor, including lifting up to 50 lbs, and working in a bakery environment.
  • Must be able to work in a fast-paced environment.

Benefits Summary for Full Time:
  • Medical, Dental, Vision
  • 401k
  • Employer Paid Life Insurance
  • Long Term & Short Term Disability
  • Hospital, Critical Illness, Accident
  • Paid Vacation and Paid Holidays
  • Sick & Safe Time
  • Shift differentials for working Sundays & Holidays
  • 10% discount at any Mackenthun's locations
  • Referral bonuses
  • Dietitian services

Salary Description
$20 - $23/hour

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