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Helpdesk Manager Jobs in Minnesota (NOW HIRING)

Kolar Automotive Group

Sales Manager

Hermantown, MN

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars Qualifications * Minimum high school diploma or GED equivalent required * Prior sales experience ...

Kolar Automotive Group

Sales Manager

Hermantown, MN · On-site

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars Qualifications * Minimum high school diploma or GED equivalent required * Prior sales experience ...

Kolar Automotive Group

Sales Manager

Hermantown, MN · On-site

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars Qualifications * Minimum high school diploma or GED equivalent required * Prior sales experience ...

Kolar Automotive Group

Sales Manager

Hermantown, MN · On-site

Help manage all other aspects of the sales department * Desk Deals, Track Gross Logs and RDR cars Qualifications * Minimum high school diploma or GED equivalent required * Prior sales experience ...

ROCKWOOD ACRES LLC

Assistant Farm Manager

Cold Spring, MN · On-site

$20 - $30/hr

This individual will help coordinate employees, prioritize work, maintain high standards of animal ... manage equipment cleanliness and readiness. Team Leadership · Lead and organize daily work ...

ROCKWOOD ACRES LLC

Assistant Farm Manager

Cold Spring, MN · On-site

$20 - $30/hr

This individual will help coordinate employees, prioritize work, maintain high standards of animal ... manage equipment cleanliness and readiness. Team Leadership · Lead and organize daily work ...

Oak St. Health

Pharmacy Manager

Blaine, MN · On-site

$65 - $85/hr

Pharmacy Manager We're building a world of health around every individual -- shaping a more ... Millions of times a day, we help people on their path to better health -from advising on ...

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Helpdesk Manager information

See Minnesota salary details

$36.7K

$82.1K

$121.9K

How much do helpdesk manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for helpdesk manager in Minnesota is $82,057.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $97,900.00 per year, depending on experience, location, and employer.

What does a helpdesk manager do?

A Helpdesk Manager oversees the daily operations of an organization's IT helpdesk or support team. They are responsible for managing staff, setting service level expectations, resolving escalated issues, and ensuring that users receive timely and effective technical support. Additionally, Helpdesk Managers often analyze support trends, implement process improvements, and coordinate with other IT departments to enhance overall service quality. Their goal is to maintain high customer satisfaction and efficient IT support operations.

What are the key skills and qualifications needed to thrive as a helpdesk manager?

To thrive as a Helpdesk Manager, you need strong IT knowledge, experience in technical support, and typically a bachelor's degree in information technology or a related field. Familiarity with helpdesk ticketing systems (e.g., ServiceNow, Zendesk), ITIL certification, and remote support tools is common in this role. Excellent leadership, problem-solving, and communication skills help you effectively manage teams and customer interactions. These competencies ensure efficient IT support operations, high customer satisfaction, and timely resolution of technical issues.

What are some common challenges faced by helpdesk managers, and how can they be addressed?

Helpdesk Managers often face challenges such as managing high ticket volumes, ensuring timely resolution of issues, and maintaining team morale during peak periods. Effective strategies include implementing robust ticketing systems, setting clear performance metrics, and providing ongoing training to staff. Additionally, fostering open communication and regularly recognizing team achievements can help build a supportive work environment that improves both employee satisfaction and customer service quality.

What is the difference between Helpdesk Manager vs IT Support Specialist?

AspectHelpdesk ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field, certifications like HDI Support Center ManagerAssociate's or Bachelor's degree, certifications like CompTIA A+
Work EnvironmentOversees helpdesk teams, manages support processesProvides technical support directly to users
Employer & Industry UsageCommon in large organizations, IT departmentsFound in various industries, including corporate, healthcare, education

The Helpdesk Manager focuses on leading support teams and managing support operations, while the IT Support Specialist provides direct technical assistance to users. Both roles require technical knowledge, but the manager role emphasizes leadership and process management.

What are the most commonly searched types of Helpdesk jobs in Minnesota?

The most popular types of Helpdesk jobs in Minnesota are:

What cities in Minnesota are hiring for Helpdesk Manager jobs?

Cities in Minnesota with the most Helpdesk Manager job openings:

Helpdesk Manager jobs near you
Infographic showing various Helpdesk Manager job openings in Minnesota as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $82,057 per year, or $39.5 per hour.

Sales Manager

Hermantown, MN

Kolar Automotive Group
201 - 500 employees
Learn more about Kolar Automotive Groupexternal

Full-time

Medical, Dental, Retirement, PTO

Re-posted 23 days ago

Job description

Kolar Automotive Group has had the privilege of serving the community for over 50 years. As a family owned and operated business, earning the trust of our customers, employees and community is what drives us to be better. 

We pride ourselves on doing business differently than everyone else. We strive to maintain our strong footprint in the community and not be your typical automotive dealership by having a great team, a strong business model, a healthy and rewarding company culture, and being intensely focused on quality.

Automotive Sales Manager

We are in growth mode and looking for an experienced and motivated Sales Manager to join us in supporting our dealership staff and customers while assisting us in building and representing our brand.

BENEFITS:

  • 401(k)
  • Health Insurance
  • Free Dental
  • Paid Training
  • Paid Vacation
  • Paid Holidays
  • No Sundays
  • Discounts on service, parts and vehicles!

Responsibilities

  • Work directly with our employees and customers to develop relationships and help to enhance the sales process
  • Build rapport with customers to establish customer network
  • Provide training and support to the sales staff and assist in closing deals
  • Help manage all other aspects of the sales department
  • Desk Deals, Track Gross Logs and RDR cars

Qualifications

  • Minimum high school diploma or GED equivalent required
  • Prior sales experience preferred
  • Excellent communication and customer service skills
  • Understanding of inventory control
  • Strong computer & phone skills (Internet, MS Outlook, CRM)
  • Professional appearance and strong work ethic
  • Self-motivated, goal oriented, and ability to work within a fast paced environment
  • Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)

Apply