Helpdesk Coordinator Jobs in Raleigh, NC (NOW HIRING)

CRB is a leading provider of sustainable engineering, architecture, construction and consulting solutions to the global life sciences and food and beverage industries. Our more than 1,600 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution.

The Procurement Coordinator will provide administrative, document control, contract administration, reporting, and coordination support for the procurement organization and procurement projects. This role will work closely with internal project teams, procurement, construction management, suppliers, subcontractors, and external clients to maintain accurate records, support procurement project controls processes, coordinate contract and compliance documentation, and help ensure procurement projects are executed with consistency, organization, and attention to quality.

Responsibilities

• Provide administrative support for procurement projects, including project setup, reporting, meeting coordination, action item tracking, and maintenance of project records.
• Maintain document control processes for procurement projects, including submittal tracking, electronic turnover package management, controlled document organization, and version accuracy.
• Support project controls and reporting activities, including resource planning updates, project status reports, procurement logs, contract trackers, and other project performance documentation.
• Assist with contract administration, including NDA coordination, certificate of insurance tracking, performance bond management, contract file organization, and compliance documentation.
• Coordinate with internal and external stakeholders to support supplier and subcontractor pre-qualification, onboarding documentation, and procurement-related project administration.
• Support purchase order, bidding, and buy-out administration by maintaining accurate records, routing information, and coordinating required documentation.
• Support continuous improvement initiatives, including process mapping, template standardization, workflow documentation, and project administration best practices.

Minimum Qualifications

• Bachelor's degree in Engineering, Business Administration, Project Management, Construction Management or equivalent relevant experience is preferred.
• Up to three years of experience supporting capital projects, construction administration, project controls, procurement, or document control in a construction, engineering, design services, life sciences, or other regulated industry environment.

Additional Qualifications

• Experience with project administration systems, electronic RFP tools, purchase order management, document control platforms, and reporting tools is preferred; D365, Building Connected, or similar systems experience is a plus.
• Preferred experience supporting capital projects in life sciences, food and beverage, advanced manufacturing, or other highly regulated industries.
• Strong organizational skills with the ability to prioritize competing deadlines, track action items, and maintain accurate project information.
• Strong Excel, analytical, data entry, and reporting skills, with attention to detail and data accuracy.
• Ability to build effective working relationships with internal project teams, procurement, suppliers, subcontractors, and external clients.
• Possess a passion for quality, compliance, process discipline, and proactive risk identification.

Skills

• Procurement or Capital project administration and coordination
• Document control, records management, and turnover package support
• Contract administration, compliance tracking, and supplier documentation
• Project reporting, resource tracking, and data accuracy
• Excel, project administration tools, procurement systems, and collaboration platforms
• Communication, follow-up, organization, and stakeholder coordination

All your information will be kept confidential according to EEO guidelines.

CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.

CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.

CRB offers a complete and competitive benefit package designed to meet individual and family needs.

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.