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Help Jobs in Indiana (NOW HIRING)

Amcor plc

Temporary Help - Production

Terre Haute, IN · On-site

$14.75 - $17.50/hr

Help move materials or equipment as needed under supervision * Follow safety protocols and report any hazards or unsafe conditions * Support other departments with basic non-skilled tasks as assigned

Amcor

Temporary Help - Production

Terre Haute, IN

$14.25 - $18/hr

Help move materials or equipment as needed under supervision * Follow safety protocols and report any hazards or unsafe conditions * Support other departments with basic non-skilled tasks as assigned

jbpco

EFP - Summer Help

Elkhart, IN · On-site

$16 - $20.75/hr

SUMMER HELP General Production Roles: PRESS OPERATOR JOB SUMMARY Press Operators are responsible for operating molding machines at a pace that meets the cycle times set by the supervisor. This role ...

Woongjin, Inc

IT Helpdesk

Kokomo, IN

Logging, categorizing and actioning all incoming ticket activity in the Helpdesk Ticketing system * Following up on any outstanding issues with customers regarding status and closure of incidents ...

Woongjin, Inc

IT Helpdesk

Kokomo, IN · On-site

Logging, categorizing and actioning all incoming ticket activity in the Helpdesk Ticketing system * Following up on any outstanding issues with customers regarding status and closure of incidents ...

Woongjin, Inc

IT Helpdesk

Kokomo, IN · On-site

Logging, categorizing and actioning all incoming ticket activity in the Helpdesk Ticketing system * Following up on any outstanding issues with customers regarding status and closure of incidents ...

JB Poindexter & Co., Inc.

EFP - Summer Help

Elkhart, IN · On-site

$16 - $20.75/hr

SUMMER HELP General Production Roles: PRESS OPERATOR JOB SUMMARY Press Operators are responsible for operating molding machines at a pace that meets the cycle times set by the supervisor. This role ...

International Paper

General Help - Utility

Lebanon, IN

$22/hr

General Help - Utility Pay Rate : $22/hr Category/Shift : Hourly Full-Time * 2nd Shift (3pm-11pm - Monday-Friday) * 3rd Shift (11pm - 7am - Sunday - Thursday) Physical Location : Lebanon Box Facility ...

International Paper

General Help - Utility

Lebanon, IN

$22/hr

General Help - Utility Pay Rate : $22/hr Category/Shift : Hourly Full-Time * 2nd Shift (3pm-11pm - Monday-Friday) * 3rd Shift (11pm - 7am - Sunday - Thursday) Physical Location : Lebanon Box Facility ...

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Help information

See Indiana salary details

$9

$19

$31

How much do help jobs pay per hour?

As of May 30, 2026, the average hourly pay for help in Indiana is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $21.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk Technician, and why are they important?

To thrive as a Help Desk Technician, you need strong problem-solving abilities, a solid understanding of computer hardware/software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and basic networking protocols is essential. Excellent communication, patience, and customer service skills set top performers apart in this role. These competencies ensure efficient technical support, high user satisfaction, and smooth IT operations within an organization.

What are some common challenges faced by Help Desk professionals, and how can they be addressed?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and communicating effectively with users of varying technical expertise. To address these challenges, it’s important to develop strong time management skills, continually update technical knowledge, and practice patience and clear communication. Many teams use ticketing systems and knowledge bases to streamline issue tracking and resolution, fostering a collaborative work environment that encourages knowledge sharing.

What are help desk jobs?

Help desk jobs involve providing technical support and assistance to customers or employees who are experiencing issues with computer systems, software, or other technology. Professionals in these roles typically troubleshoot problems, answer questions, and guide users through solutions via phone, email, chat, or in person. Help desk workers are essential for maintaining smooth IT operations in organizations and ensuring that users can effectively use technology.

What jobs pay $3,000 a day?

High-paying jobs that can earn $3,000 or more per day typically include specialized roles such as surgeons, anesthesiologists, corporate lawyers, and senior executives, often requiring advanced degrees, certifications, and extensive experience. Certain freelance or consulting roles in finance, technology, or management may also reach this level with significant client portfolios or project-based work.

What is the difference between Help vs Customer Service Representative?

AspectHelpCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; training in communication and product knowledge
Work EnvironmentCall centers, online support, in-person assistanceCall centers, retail stores, online support
Industry UsageCustomer support, technical support, help desksCustomer service, retail, hospitality
Common Search/ComparisonHelp vs Customer Service Representative

Help roles typically focus on providing assistance and troubleshooting for specific products or services, often requiring technical knowledge. Customer Service Representatives handle broader customer interactions, including inquiries, complaints, and support across various industries. While both roles involve assisting customers, Help positions are more specialized, whereas Customer Service Representatives cover a wider range of customer interactions.

What are the most commonly searched types of Help jobs in Indiana? The most popular types of Help jobs in Indiana are:
What cities in Indiana are hiring for Help jobs? Cities in Indiana with the most Help job openings:
Help jobs near you
Helpdesk Support Specialist--Internal Hire Only

Helpdesk Support Specialist--Internal Hire Only

MapleTronics Inc

Goshen, IN • On-site

Full-time

Posted 17 days ago

Job description

Position Summary: The Helpdesk Support Specialist is an advanced technical position within the Helpdesk team. This role exists to strengthen Helpdesk effectiveness through deeper technical support, structured onboarding and training, quality reinforcement, and operational coverage during periods of increased demand or reduced availability.
Skill Requirements: The Helpdesk Support Specialist should exhibit:
  • Advanced Technical Troubleshooting
    • Demonstrated ability to resolve complex or ambiguous issues beyond typical Helpdesk scope.
    • Strong pattern recognition and root-cause thinking to reduce repeat issues.
  • Training & Enablement
    • Ability to explain technical concepts clearly and translate day-to-day Helpdesk work into teachable standards.
    • Comfortable coaching and supporting newer Helpdesk teammates through shadowing, feedback, and reinforcement.
  • Operational Awareness
    • Strong understanding of Helpdesk queue management, phone coverage needs, and handoffs to other teams.
    • Able to balance multiple priorities while keeping the queue healthy.
  • Quality & Consistency
    • Detail-oriented with a focus on completeness, standardization, and reducing rework.
    • Comfortable using checklists and standards without adding unnecessary complexity.
  • Communication
    • Clear, calm, and professional communication with both clients and internal teammates, especially during high-impact or high-volume situations.

Essential Duties and Responsibilities: The Helpdesk Support Specialist is responsible for:
  • Helpdesk Coverage (L2 Support)
  • Provide advanced technical support within the Helpdesk queue and Helpdesk board as needed.
  • Reinforce established Helpdesk priorities:
    • Queue first
    • Helpdesk board second
    • Other work third
  • Assist with complex tickets, edge cases, and volume spikes to maintain service stability.
  • Technical Training & Onboarding
  • Help formalize, maintain, and improve the Helpdesk teammate onboarding experience.
  • Support training efforts through documentation, walkthroughs, shadowing, and coaching.
  • Partner with in-house Trainer to ensure Helpdesk onboarding aligns with broader technician development initiatives.
  • Phone Queue Backup
  • Provide backup coverage for Helpdesk phone queues during peak times, call surges, or teammate absences.
  • Help ensure consistent, confident call handling and client experience.
  • Quality Control (QC)
  • Perform or support quality control for new workstation setups and new user creation.
  • Help reinforce standards and expectations that reduce follow-up tickets and rework.
  • Scheduling & Handoff Support
  • Support Helpdesk-related scheduling coordination as assigned.
  • Assist with improving clarity and consistency in handoffs between Helpdesk, scheduling, and service teams.
  • Provide limited backup support related to scheduling workflows (including backup coverage as assigned under the current resourcing model).
  • Onsite Flex Support
  • Flex into onsite support when needed to help cover urgent needs or workload imbalances, while maintaining awareness of Helpdesk capacity and priorities.

This is not a comprehensive list of the responsibilities and duties associated with the position. Additional tasks may be assigned to the Teammate from time to time and the scope of this position may change as necessitated by business demands.
Measures of success
We feel it is important to know what it means to be successful in this position. This is what success looks like for someone in this job:
  • Reduced rework and follow-up tickets related to new workstation and new user setup.
  • Improved Helpdesk resilience during volume spikes due to reliable L2 &phone coverage support.
  • Clearer handoffs and fewer scheduling-related surprises downstream.
  • Helpdesk teammates feel supported, coached, and better equipped.

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