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Help Jobs in Fishers, IN (NOW HIRING)

Infosys

Help Desk Analyst

Indianapolis, IN · On-site

$19.50 - $26.75/hr

Senior Process Associate - Help Desk Analyst The Help Desk Analyst is responsible for handling all field operation needs relating to facility maintenance, guest services, and financial reporting ...

STI

Help Desk Support

Indianapolis, IN · On-site

$19.50 - $26.75/hr

Required 5 Years Prior customer service experience Required 5 Years Knowledge of help desk ticketing systems Required 6 Months Ability to identify and resolve problems using research techniques ...

Infosys

Help Desk Analyst

Indianapolis, IN

$19.50 - $26.75/hr

Minimum 1 year Help Desk / Call Center experience Preferred Qualifications: * Superior Customer Service Skills * Clear Communication skills * Team-oriented approach * High-level computer knowledge in ...

STI

Help Desk Support

Indianapolis, IN · On-site

$19.50 - $26.75/hr

Required 5 Years Prior customer service experience Required 5 Years Knowledge of help desk ticketing systems Required 6 Months Ability to identify and resolve problems using research techniques ...

Infosys Limited Digital

Help Desk Analyst

Indianapolis, IN · On-site

$19.50 - $26.75/hr

Minimum 1 year Help Desk / Call Center experience Preferred Qualifications: * Superior Customer Service Skills * Clear Communication skills * Team-oriented approach * High-level computer knowledge in ...

Cayuse Holdings

Help Desk Agent

Indianapolis, IN

$20 - $29/hr

The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external users, ensuring prompt resolution of IT-related issues and ...

Argyle Infotech

Help Desk Coordinator

Indianapolis, IN · On-site

Federal Government Benefit Program Administrator Administration of a new human-centered federal government benefit program Processing applications according to USDA guidelines Providing customer ...

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$19

$31

How much do help jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for help in Fishers, IN is $19.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $21.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk Technician, and why are they important?

To thrive as a Help Desk Technician, you need strong problem-solving abilities, a solid understanding of computer hardware/software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and basic networking protocols is essential. Excellent communication, patience, and customer service skills set top performers apart in this role. These competencies ensure efficient technical support, high user satisfaction, and smooth IT operations within an organization.

What are some common challenges faced by Help Desk professionals, and how can they be addressed?

Help Desk professionals often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and communicating effectively with users of varying technical expertise. To address these challenges, it’s important to develop strong time management skills, continually update technical knowledge, and practice patience and clear communication. Many teams use ticketing systems and knowledge bases to streamline issue tracking and resolution, fostering a collaborative work environment that encourages knowledge sharing.

What are help desk jobs?

Help desk jobs involve providing technical support and assistance to customers or employees who are experiencing issues with computer systems, software, or other technology. Professionals in these roles typically troubleshoot problems, answer questions, and guide users through solutions via phone, email, chat, or in person. Help desk workers are essential for maintaining smooth IT operations in organizations and ensuring that users can effectively use technology.

What jobs pay $3,000 a day?

High-paying jobs that can earn $3,000 or more per day typically include specialized roles such as surgeons, anesthesiologists, corporate lawyers, and senior executives, often requiring advanced degrees, certifications, and extensive experience. Certain freelance or consulting roles in finance, technology, or management may also reach this level with significant client portfolios or project-based work.

What is the difference between Help vs Customer Service Representative?

AspectHelpCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; training in communication and product knowledge
Work EnvironmentCall centers, online support, in-person assistanceCall centers, retail stores, online support
Industry UsageCustomer support, technical support, help desksCustomer service, retail, hospitality
Common Search/ComparisonHelp vs Customer Service Representative

Help roles typically focus on providing assistance and troubleshooting for specific products or services, often requiring technical knowledge. Customer Service Representatives handle broader customer interactions, including inquiries, complaints, and support across various industries. While both roles involve assisting customers, Help positions are more specialized, whereas Customer Service Representatives cover a wider range of customer interactions.

What are the most commonly searched types of Help jobs in Fishers, IN? The most popular types of Help jobs in Fishers, IN are:
What cities near Fishers, IN are hiring for Help jobs? Cities near Fishers, IN with the most Help job openings:
Help jobs near you
Help Desk Specialist

Help Desk Specialist

Two95 International Inc.

Brownsburg, IN

Contractor

Posted 4 days ago

Job description

Title: Help Desk Specialist

Location: Brownsburg, IN, 19406

Duration: 6 Month Contract

Summary

Handle PC hardware/Printers/ RF Guns/software builds and upgrades. Is responsible for day to day administrative functions of local computer systems including printers and RF Guns as required. Also responsible for coordinating the escalation and resolution of problems with other Information Technology staff members.

Roles & Responsibilities Provides direct support to clients (customer) on all technologies in use and supported by the IT department. Maintains friendly and helpful demeanor with customers at all times. Meets or exceeds departmental response time goals. Uses system designated by departmental management to track user requests for assistance. Follows specified procedures on the use of said system. Monitors the Helpdesk Ticket queue and fulfills requests in a timely and courteous manor. Coordinates with other IT staff members as appropriate for the resolution of problems. Proactively seeks assistance from other staff members as required to quickly resolve customer problems. Observes company guidelines with regard to copying of software and advises departmental management when any illegal use of software is discovered. Delivers, picks up, and/or ships equipment to repair vendors as required. Tracks such activities in accordance with departmental guidelines. Notifies departmental management in writing when any equipment is relocated within the company, including serial numbers, original location of equipment and new location of equipment. Enforce and comply with all Payment Card Industry Data Security Standards Promptly advises departmental management of any situation that will cause a substantial delay in the resolution of a customer problem Answers help desk calls live when possible. Responds promptly to voice messages left in the help desk mailbox and confirms receipt to the customer with an estimate of resolution time where possible. Configures supports and repairs all desktops, monitors, printers and RF scanner guns in the office and warehouse. Manages and utilizes Ghost server for desktop/laptop imaging. Maintain an accurate inventory of IT equipment. Notifies Sr. IT staff member to issues involving critical business systems that may cause business impacting outages. Required to relocate computer equipment frequently. Work with Systems Administrators to support DHCP, DNS, Mail, Operating systems and production application configurations. RF Gun Support Assist with Wireless Support issues Provides support for local phone systems as necessary Familiar with quick PC build-out processes such as Ghost. Available for on-call needs when applicable Other task as request by IT management
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About TWO95 International

Sourced by ZipRecruiter

At TWO95 International, we believe it is imperative that a hiring company is assured of procuring the right candidate to fill a job requirement. We have an extensive local and International network, and a fully digitalized sourcing approach that allows us to find a candidate best suited for the job. Furthermore, we strive to secure well matched opportunities that align with the personal and career aspirations of our candidates.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Cherry Hill, NJ, US

Year founded

2009

Social media

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