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Help Tech Chat Support Jobs in Springfield, MA (NOW HIRING)

NuAxis Innovations

Help Desk Support Technician

Leverett, MA

$19 - $25.75/hr

Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home ... We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis ...

NuAxis Innovations LLC

Help Desk Support Technician

Hadley, MA · On-site

$19.25 - $26/hr

Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home ... We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis ...

NuAxis LLC

Help Desk Support Technician

Hadley, MA

$19.25 - $26/hr

Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home ... We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis ...

NuAxis Innovations

Help Desk Support Technician

Hatfield, MA

$20.25 - $27.50/hr

Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home ... We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis ...

Paragus Strategic IT

IT Help Desk Technician

Hadley, MA · On-site

$48K - $64K/yr

Participate in our on-call 24/7 support rotation (averaging 3 weeks per year) * And most ... You'll need to adapt to new technologies as this industry is constantly evolving! The ability to ...

Paragus Strategic IT

IT Help Desk Technician

Hadley, MA · On-site

$48K - $64K/yr

Participate in our on-call 24/7 support rotation (averaging 3 weeks per year) * And most ... You'll need to adapt to new technologies as this industry is constantly evolving! The ability to ...

Paragus IT

IT Help Desk Technician

Hadley, MA · On-site

Required : • Experience supporting the Microsoft operating system environment and web/networked ... help desk ticketing systems and service desk management tools (i.e., Remedy, ServiceNow ...

Manufacturing Inc

IT Helpdesk Technician

Agawam, MA

$20/hr

We are seeking a motivated and customer-focused IT Helpdesk Level I professional for a temporary ... Referring more complicated problems to higher-level support. * Monitoring system performance:

Manufacturing Inc

IT Support Specialist

Brookfield, MA

$25 - $29/hr

Experience: 2+ years of direct experience in an IT Support, Desktop Support, or Help Desk role. * Certification: MUST have an A+ Certification . * Proven technical proficiency in troubleshooting ...

PeoplesBank

Help Desk Associate

Holyoke, MA · On-site

$23 - $26/hr

Deliver Tier 1 technical support via phone, in-person, email, chat, and ticketing systems, ensuring timely and professional resolution in accordance with help desk protocols. * Accurately document ...

PeoplesBank

Help Desk Associate

Holyoke, MA

$18.25 - $24.50/hr

Deliver Tier 1 technical support via phone, in-person, email, chat, and ticketing systems, ensuring timely and professional resolution in accordance with help desk protocols. * Accurately document ...

Global Channel Management, Inc.

Help desk

Windsor, CT

$18/hr

Company Description Global Channel Management is a technology company that specializes in various ... Minimum of 3-5 years of 2nd level technical support experience in a fast-paced support center with ...

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Showing results 1-20

All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Springfield, MA

Help Tech Chat Support information

See Springfield, MA salary details

$26.9K

$43.3K

$65.8K

How much do help tech chat support jobs pay per year?

As of Jun 10, 2026, the average yearly pay for help tech chat support in Springfield, MA is $43,328.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $46,800.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

How can I make $2000 a week working from home?

Help tech chat support roles typically pay hourly, and earning $2000 a week requires working full-time hours at competitive rates, often around $15-$25 per hour. Increasing income may involve taking on multiple shifts, gaining specialized skills, or working for companies that offer higher pay for technical expertise and customer support experience.
What are popular job titles related to Help Tech Chat Support jobs in Springfield, MA? For Help Tech Chat Support jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Springfield, MA look for? The top searched job categories for Help Tech Chat Support jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Help Tech Chat Support jobs? Cities near Springfield, MA with the most Help Tech Chat Support job openings:
Help Tech Chat Support jobs near you
Help Desk Support Technician

Help Desk Support Technician

NuAxis Innovations

Northampton, MA

$20 - $27/hr

Full-time

Posted 8 hours ago

Job description

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose.

We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way.

Teamwork is more than just a buzzword for us, it’s a state of mind. We believe happy employees do amazing work, so join our team NOW. We are currently seeking a Help Desk Support Technician for a Full-Time position.

Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced environment supporting mission-critical operations. Key Responsibilities Deliver Tier 1 support for desktops, laptops, and peripherals Troubleshoot hardware/software issues and coordinate repairs Support network connectivity, VPN, and remote access tools Perform system imaging and OS deployment (Windows 10/11) Manage incidents through ticketing systems Support antivirus/security protocols and endpoint protection Provide user training and guidance Required Qualifications 1–3 years of technical support experience CompTIA A+ or equivalent Knowledge of networking fundamentals (TCP/IP, DNS, DHCP) Preferred Experience supporting government clients Knowledge of endpoint security tools Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!

Our Profile: We are an IT company with a unique mission—to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them.

Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation.

Learn More about our Benefits and Culture! #NAI #DICE

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