You'll be the first point of contact for technology-related inquiries, helping customers resolve ... What You'll Do: * Respond to technical inquiries via email, online chat, phone, and in-person ...
You'll be the first point of contact for technology-related inquiries, helping customers resolve ... What You'll Do: * Respond to technical inquiries via email, online chat, phone, and in-person ...
IT Support Technician
Woonsocket, RI · On-site
$20.50 - $28.25/hr
Respond to technical inquiries via email, online chat, phone, and in-person interactions * Provide ... Help customers troubleshoot hardware and software issues * Diagnose and resolve a variety of ...
IT Support Technician
Woonsocket, RI · On-site
$20.50 - $28.25/hr
Respond to technical inquiries via email, online chat, phone, and in-person interactions * Provide ... Help customers troubleshoot hardware and software issues * Diagnose and resolve a variety of ...
IT Support Technician
New Bedford, MA · On-site
$21.75 - $29.75/hr
Provide Tier 1 Service Desk support; respond to tickets via email, voice, chat, in person and ... Minimum of 3 years of experience in IT Help Desk or Desktop Support * Associate's or Bachelor ...
IT Support Technician
New Bedford, MA · On-site
$21.75 - $29.75/hr
Provide Tier 1 Service Desk support; respond to tickets via email, voice, chat, in person and ... Minimum of 3 years of experience in IT Help Desk or Desktop Support * Associate's or Bachelor ...
End User Services Analyst
$30 - $31.21/hr
The End User Support Analyst I is a key member of the ZOLL IT Operations team. The End User Support ... From Real CPR Help technology-an industry first-to the world's only wearable defibrillator, our ...
End User Services Analyst
$30 - $31.21/hr
The End User Support Analyst I is a key member of the ZOLL IT Operations team. The End User Support ... From Real CPR Help technology-an industry first-to the world's only wearable defibrillator, our ...
Helpdesk Support Technician
$19.25 - $26/hr
Job Summary We are seeking motivated IT Field / Helpdesk Support Technicians to support technology deployments, troubleshooting, and hardware installations across multiple client environments. This ...
Helpdesk Support Technician
$19.25 - $26/hr
Job Summary We are seeking motivated IT Field / Helpdesk Support Technicians to support technology deployments, troubleshooting, and hardware installations across multiple client environments. This ...
Helpdesk Support Technician
$19.25 - $26/hr
Job Summary We are seeking motivated IT Field / Helpdesk Support Technicians to support technology deployments, troubleshooting, and hardware installations across multiple client environments. This ...
Helpdesk Support Technician
$19.25 - $26/hr
Job Summary We are seeking motivated IT Field / Helpdesk Support Technicians to support technology deployments, troubleshooting, and hardware installations across multiple client environments. This ...
High School diploma required, or equivalent * 1 to 3 years of experience in technical IT and Help Desk support * Must have basic knowledge of/ skills in computers and operating systems technologies ...
High School diploma required, or equivalent * 1 to 3 years of experience in technical IT and Help Desk support * Must have basic knowledge of/ skills in computers and operating systems technologies ...
ESSENTIAL RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: • Provide Help Desk support to ... The IT Helpdesk Analyst must live within a commutable distance to the Warwick, RI office.*** ***IN ...
ESSENTIAL RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: • Provide Help Desk support to ... The IT Helpdesk Analyst must live within a commutable distance to the Warwick, RI office.*** ***IN ...
Be Seen First
Technology Rollout Support Specialist
Smithfield, RI · On-site
$19/hr
Minimum of 1 year of relevant work experience in a call center, help desk, technical support ... Experience supporting technology rollouts, hardware deployments, or field service operations.
Quick apply
Be Seen First
Technology Rollout Support Specialist
Smithfield, RI · On-site
$19/hr
Minimum of 1 year of relevant work experience in a call center, help desk, technical support ... Experience supporting technology rollouts, hardware deployments, or field service operations.
Technical Support & Troubleshooting * Provide Tier 1 and Tier 2 technical support for computers ... Respond to IT help desk tickets in a timely and professional manner, ensuring prompt resolution
Quick apply
Technical Support & Troubleshooting * Provide Tier 1 and Tier 2 technical support for computers ... Respond to IT help desk tickets in a timely and professional manner, ensuring prompt resolution
IT Support Specialist
Kingston, MA · On-site
Technical Support & Troubleshooting * Provide Tier 1 and Tier 2 technical support for computers ... Respond to IT help desk tickets in a timely and professional manner, ensuring prompt resolution
IT Support Specialist
Kingston, MA · On-site
Technical Support & Troubleshooting * Provide Tier 1 and Tier 2 technical support for computers ... Respond to IT help desk tickets in a timely and professional manner, ensuring prompt resolution
IT Support Technician
Newport, RI · On-site
Responsibilities Arcfield is seeking a qualified individual for an IT Help Desk Support Technician on-site supporting the Naval Undersea Warfare Center Division Newport (NUWCDIVNPT). Provide support ...
IT Support Technician
Newport, RI · On-site
Responsibilities Arcfield is seeking a qualified individual for an IT Help Desk Support Technician on-site supporting the Naval Undersea Warfare Center Division Newport (NUWCDIVNPT). Provide support ...
IT Support Technician
Newport, RI · On-site
$21.50 - $29.75/hr
Arcfield is seeking a qualified individual for an IT Help Desk Support Technician on-site supporting the Naval Undersea Warfare Center Division Newport (NUWCDIVNPT). The role involves providing ...
IT Support Technician
Newport, RI · On-site
$21.50 - $29.75/hr
Arcfield is seeking a qualified individual for an IT Help Desk Support Technician on-site supporting the Naval Undersea Warfare Center Division Newport (NUWCDIVNPT). The role involves providing ...
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a new Medical Technologist ... You can also schedule a time to chat here - . REF#LM1015
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a new Medical Technologist ... You can also schedule a time to chat here - . REF#LM1015
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a Micro/Molecular Tech ... You can also schedule a time to chat here - . REF#LM6597
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have a Micro/Molecular Tech ... You can also schedule a time to chat here - . REF#LM6597
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have an amazing CT/Rad Tech ... You can also schedule a time to chat here - . REF#LM1348
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have an amazing CT/Rad Tech ... You can also schedule a time to chat here - . REF#LM1348
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have an amazing CT Tech ... You can also schedule a time to chat here - . REF#LM1347
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have an amazing CT Tech ... You can also schedule a time to chat here - . REF#LM1347
Help Desk Technician
Bristol, RI · On-site
$21 - $28.25/hr
Associate's degree in Information Technology or related field, or equivalent experience. * Experience: * 2-3 years of experience in help desk or technical support roles. * Familiarity with Microsoft ...
Quick apply
Help Desk Technician
Bristol, RI · On-site
$21 - $28.25/hr
Associate's degree in Information Technology or related field, or equivalent experience. * Experience: * 2-3 years of experience in help desk or technical support roles. * Familiarity with Microsoft ...
On-Call IT Field Technician - Boston-Cambridge-Newton, MA-NH - Hiring Now
Attleboro, MA · On-site
$35/hr
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Quick apply
On-Call IT Field Technician - Boston-Cambridge-Newton, MA-NH - Hiring Now
Attleboro, MA · On-site
$35/hr
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on ... Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required * Flexible ...
Help Tech Chat Support information
See Fall River, MA salary details
$27.1K - $30.7K
0% of jobs
$30.7K - $34.2K
3% of jobs
$37.7K is the 25th percentile. Wages below this are outliers.
$34.2K - $37.8K
22% of jobs
The median wage is $39.8K / yr.
$37.8K - $41.3K
43% of jobs
$41.3K - $44.9K
6% of jobs
$45K is the 75th percentile. Wages above this are outliers.
$44.9K - $48.5K
6% of jobs
$48.5K - $52K
6% of jobs
$52K - $55.6K
5% of jobs
$55.6K - $59.1K
3% of jobs
$59.1K - $62.7K
3% of jobs
$62.7K - $66.3K
1% of jobs
$27.1K
$43.6K
$66.3K
How much do help tech chat support jobs pay per year?
What is the difference between Help Tech Chat Support vs Help Desk Technician?
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
How can I make $2000 a week working from home?
Full-time
Posted 26 days ago
Job description
Schedule Options:
- Shift A: Tuesday-Saturday (4:00 PM - 12:30 AM EST), Sunday & Monday off
- Shift B: Saturday-Wednesday (12:00 PM - 8:30 PM EST), Thursday & Friday off
About the Role: We're seeking a dedicated IT Technical Support Specialist to provide exceptional customer service and technical assistance to our clients. You'll be the first point of contact for technology-related inquiries, helping customers resolve hardware and software issues through multiple communication channels.
What You'll Do:
- Respond to technical inquiries via email, online chat, phone, and in-person interactions
- Provide information about IT products and services to customers
- Guide customers step-by-step through problem-solving processes
- Troubleshoot hardware and software issues across various systems
- Follow up with customers to ensure satisfactory resolution of their issues
- Document and communicate customer feedback to appropriate internal teams
- Maintain detailed records of support interactions and resolutions
What We're Looking For:
- Excellent problem-solving and analytical abilities
- Comprehensive knowledge of computer systems with proven troubleshooting experience
- Ability to break down complex technological processes into clear, step-by-step instructions
- Patient and friendly demeanor with strong listening skills
- Outstanding verbal and written communication abilities
- Commitment to delivering exceptional customer service
- Experience working as an IT help desk technician or similar customer support role
Preferred Qualifications:
- Passion for problem-solving and customer service excellence
- Tech-savvy with experience in technology-related environments
- Ability to diagnose and resolve diverse technical issues
- Team-oriented mindset with openness to constructive feedback
- Eagerness to learn new technologies and systems continuously
- Previous help desk or technical support experience
About Purple Drive Technologies
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Irvine, CA, US
Year founded
2016