The IT Helpdesk Analyst must live within a commutable distance to the Warwick, RI office.*** ***IN OFFICE POSITION IN WARWICK RI
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The IT Helpdesk Analyst must live within a commutable distance to the Warwick, RI office.*** ***IN OFFICE POSITION IN WARWICK RI
IT Helpdesk Technician (Information Technology)
Taunton, MA · On-site
$70K - $78K/yr
As an IT Helpdesk Technician, you will be part of a dynamic team that provides first-level ... Ticket management, triage issues, and resolve incoming IT support tickets using Zendesk ticketing ...
IT Helpdesk Technician (Information Technology)
Taunton, MA · On-site
$70K - $78K/yr
As an IT Helpdesk Technician, you will be part of a dynamic team that provides first-level ... Ticket management, triage issues, and resolve incoming IT support tickets using Zendesk ticketing ...
IT Helpdesk Technician (Information Technology)
Taunton, MA · On-site
$70K - $78K/yr
As an IT Helpdesk Technician, you will be part of a dynamic team that provides first-level ... Ticket management, triage issues, and resolve incoming IT support tickets using Zendesk ticketing ...
IT Helpdesk Technician (Information Technology)
Taunton, MA · On-site
$70K - $78K/yr
As an IT Helpdesk Technician, you will be part of a dynamic team that provides first-level ... Ticket management, triage issues, and resolve incoming IT support tickets using Zendesk ticketing ...
IT Helpdesk Technician (Information Technology)
Taunton, MA · On-site
$70K - $78K/yr
As an IT Helpdesk Technician, you will be part of a dynamic team that provides first-level ... Ticket management, triage issues, and resolve incoming IT support tickets using Zendesk ticketing ...
Quick apply
IT Helpdesk Technician (Information Technology)
Taunton, MA · On-site
$70K - $78K/yr
As an IT Helpdesk Technician, you will be part of a dynamic team that provides first-level ... Ticket management, triage issues, and resolve incoming IT support tickets using Zendesk ticketing ...
IT Help Desk
New Bedford, MA · On-site
$24 - $27.25/hr
Manage Help Desk tickets in a timely manner and meet all SLA's * Follow-up with employees to ensure issues are resolved * Watch for issue trends and report to Director of IT * Run diagnostics to ...
IT Help Desk
New Bedford, MA · On-site
$24 - $27.25/hr
Manage Help Desk tickets in a timely manner and meet all SLA's * Follow-up with employees to ensure issues are resolved * Watch for issue trends and report to Director of IT * Run diagnostics to ...
IT Help Desk
New Bedford, MA · On-site
$24 - $27.25/hr
Manage Help Desk tickets in a timely manner and meet all SLA's * Follow-up with employees to ensure issues are resolved * Watch for issue trends and report to Director of IT * Run diagnostics to ...
IT Help Desk
New Bedford, MA · On-site
$24 - $27.25/hr
Manage Help Desk tickets in a timely manner and meet all SLA's * Follow-up with employees to ensure issues are resolved * Watch for issue trends and report to Director of IT * Run diagnostics to ...
IT Technician
Warwick, RI · On-site
Position Overview This position works under the direction of the IT Network and System Manager. As ... Provide Tier 1 support through the IT Help Desk ticketing portal and serve as on-site contact for ...
IT Technician
Warwick, RI · On-site
Position Overview This position works under the direction of the IT Network and System Manager. As ... Provide Tier 1 support through the IT Help Desk ticketing portal and serve as on-site contact for ...
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IT Help Desk Analyst
Newport, RI · On-site
$50K - $55K/yr
McLaughlin Research Corporation has an immediate opening for a Help Desk Analyst at the Naval ... Proficient in information technology and operations management * Gather feedback for and implement ...
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IT Help Desk Analyst
Newport, RI · On-site
$50K - $55K/yr
McLaughlin Research Corporation has an immediate opening for a Help Desk Analyst at the Naval ... Proficient in information technology and operations management * Gather feedback for and implement ...
Manage user lifecycle (onboarding/offboarding) and maintain strict access controls across our SaaS and hardware environments. * Operational Excellence: Support the IT helpdesk by triaging tickets ...
Manage user lifecycle (onboarding/offboarding) and maintain strict access controls across our SaaS and hardware environments. * Operational Excellence: Support the IT helpdesk by triaging tickets ...
Manage user lifecycle (onboarding/offboarding) and maintain strict access controls across our SaaS and hardware environments. * Operational Excellence: Support the IT helpdesk by triaging tickets ...
Quick apply
Manage user lifecycle (onboarding/offboarding) and maintain strict access controls across our SaaS and hardware environments. * Operational Excellence: Support the IT helpdesk by triaging tickets ...
IT Manager
Lincoln, RI · On-site
$100 - $125/hr
Upon occasion, you may serve as a project manager for information technology related projects as well. Work Schedule: This is an on-site position.with 1 direct report. Monday-Friday, 8:30 AM to 5 PM ...
IT Manager
Lincoln, RI · On-site
$100 - $125/hr
Upon occasion, you may serve as a project manager for information technology related projects as well. Work Schedule: This is an on-site position.with 1 direct report. Monday-Friday, 8:30 AM to 5 PM ...
IT Manager
Lincoln, RI · On-site
$86K - $106K/yr
New England's favorite bakery is looking for a people & systems focused IT Manager to execute information technology plans in accordance with the company's overall strategy. The selected candidate ...
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IT Manager
Lincoln, RI · On-site
$86K - $106K/yr
New England's favorite bakery is looking for a people & systems focused IT Manager to execute information technology plans in accordance with the company's overall strategy. The selected candidate ...
IT Manager
Lincoln, RI · On-site
$86K - $106K/yr
New England's favorite bakery is looking for a people & systems focused IT Manager to execute information technology plans in accordance with the company's overall strategy. The selected candidate ...
Quick apply
IT Manager
Lincoln, RI · On-site
$86K - $106K/yr
New England's favorite bakery is looking for a people & systems focused IT Manager to execute information technology plans in accordance with the company's overall strategy. The selected candidate ...
IT Project Manager
Cranston, RI · On-site
$96K - $113K/yr
Position Title: IT Project Manager Location: Cranston, RI Work Arrangement: Hybrid Mode of Interview: Video /In person SCOPE OF WORK Responsibilities for this position shall include: * Active ...
IT Project Manager
Cranston, RI · On-site
$96K - $113K/yr
Position Title: IT Project Manager Location: Cranston, RI Work Arrangement: Hybrid Mode of Interview: Video /In person SCOPE OF WORK Responsibilities for this position shall include: * Active ...
IT Project Manager
Woonsocket, RI · On-site
$90K/yr
The IT Project Manager will serve as the single point of accountability for overall service delivery, project coordination, escalation management, cybersecurity oversight, and operational performance ...
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IT Project Manager
Woonsocket, RI · On-site
$90K/yr
The IT Project Manager will serve as the single point of accountability for overall service delivery, project coordination, escalation management, cybersecurity oversight, and operational performance ...
IT Support Technician
New Bedford, MA · On-site
Manage user accounts (e.g., password resets, permissions, distribution groups, MFA) * Escalate ... Minimum of 3 years of experience in IT Help Desk or Desktop Support * Associate's or Bachelor ...
IT Support Technician
New Bedford, MA · On-site
Manage user accounts (e.g., password resets, permissions, distribution groups, MFA) * Escalate ... Minimum of 3 years of experience in IT Help Desk or Desktop Support * Associate's or Bachelor ...
IT Support Consultant
Providence, RI · On-site
... management. Remains attentive to Engineering Help Tickets, phone calls, andwalk-ins and effectively ... IT help desk environment; one or more of RHCSA, RHCE, LPIC, CompTIA, MDAA, HDI-CSR, HDI-DST, HDI ...
IT Support Consultant
Providence, RI · On-site
... management. Remains attentive to Engineering Help Tickets, phone calls, andwalk-ins and effectively ... IT help desk environment; one or more of RHCSA, RHCE, LPIC, CompTIA, MDAA, HDI-CSR, HDI-DST, HDI ...
IT Support Consultant
Providence, RI · On-site
... management. Remains attentive to Engineering Help Tickets, phone calls, and walk-ins and ... IT help desk environment; one or more of RHCSA, RHCE, LPIC, CompTIA, MDAA, HDI-CSR, HDI-DST, HDI ...
IT Support Consultant
Providence, RI · On-site
... management. Remains attentive to Engineering Help Tickets, phone calls, and walk-ins and ... IT help desk environment; one or more of RHCSA, RHCE, LPIC, CompTIA, MDAA, HDI-CSR, HDI-DST, HDI ...
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IT Specialist
Plymouth, MA · On-site
$65K - $80K/yr
Davin Tech Group Davin Tech Group is a managed IT and cybersecurity partner supporting mission ... When you don't know the answer, you research it, test your assumptions, involve the right people ...
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IT Specialist
Plymouth, MA · On-site
$65K - $80K/yr
Davin Tech Group Davin Tech Group is a managed IT and cybersecurity partner supporting mission ... When you don't know the answer, you research it, test your assumptions, involve the right people ...
IT Consultant
Bristol, RI · On-site
Job Title: IT Consultant Location: Bristol, RI (On-site at various Town facilities and remote as ... ITIL Foundation or Project Management Professional (PMP). * Microsoft Certified Solutions Expert ...
Quick apply
IT Consultant
Bristol, RI · On-site
Job Title: IT Consultant Location: Bristol, RI (On-site at various Town facilities and remote as ... ITIL Foundation or Project Management Professional (PMP). * Microsoft Certified Solutions Expert ...
It Helpdesk Manager information
See Fall River, MA salary details
$37.6K - $45.6K
1% of jobs
$45.6K - $53.5K
6% of jobs
$53.5K - $61.5K
8% of jobs
$67.3K is the 25th percentile. Wages below this are outliers.
$61.5K - $69.4K
13% of jobs
$69.4K - $77.3K
14% of jobs
The median wage is $81.1K / yr.
$77.3K - $85.3K
17% of jobs
$85.3K - $93.2K
13% of jobs
$96.4K is the 75th percentile. Wages above this are outliers.
$93.2K - $101.2K
8% of jobs
$101.2K - $109.1K
7% of jobs
$109.1K - $117K
7% of jobs
$117K - $125K
5% of jobs
$37.6K
$84.1K
$125K
How much do it helpdesk manager jobs pay per year?
As of Sep 8, 2026, the average yearly pay for it helpdesk manager in Fall River, MA is $84,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,300.00 and $100,400.00 per year, depending on experience, location, and employer.
What is an IT Helpdesk manager?
IT Helpdesk Managers are professionals responsible for overseeing the support team that assists users with technical issues related to computers, software, and networks. They ensure that helpdesk operations run smoothly, manage support staff, set service standards, and resolve escalated technical problems. Their role includes analyzing support processes, implementing improvements, and often liaising between IT departments and end-users to ensure high-quality service. IT Helpdesk Managers play a key role in maintaining system efficiency and user satisfaction within an organization.
What does an IT Helpdesk manager do?
As an IT Helpdesk Manager, you'll need to strike a balance between hands-on problem-solving and overseeing your team’s performance. While you may occasionally handle complex escalations, your primary focus will be on mentoring staff, monitoring ticket queues, setting service standards, and ensuring effective communication between the helpdesk and other departments. Success in this role often comes from strong organizational skills and the ability to foster a collaborative, customer-oriented environment. Regular team meetings, performance reviews, and process improvements are also key parts of the job.
What are the key skills and qualifications needed to thrive as an IT Helpdesk manager?
To thrive as an IT Helpdesk Manager, you need strong technical knowledge in IT support, troubleshooting, and systems administration, usually backed by a degree in information technology or a related field. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+ or ITIL are commonly expected. Exceptional leadership, problem-solving, and communication skills help manage teams and ensure high-quality user support. These abilities are crucial for maintaining efficient IT operations, resolving issues promptly, and delivering excellent service to end users.
What is the difference between It Helpdesk Manager vs It Support Specialist?
| Aspect | It Helpdesk Manager | It Support Specialist |
|---|---|---|
| Certifications | ITIL, CompTIA A+, Network+ | CompTIA A+, Microsoft Certified |
| Work Environment | Supervises helpdesk team, manages support processes | Provides technical support directly to users |
| Employer & Industry Usage | IT departments across industries, corporate helpdesks | Helpdesk and support centers, IT service providers |
The main difference is that an It Helpdesk Manager oversees the support team and manages support operations, while an It Support Specialist provides direct technical assistance to users. The manager focuses on team coordination and process improvement, whereas the specialist handles troubleshooting and issue resolution.
What are popular job titles related to It Helpdesk Manager jobs in Fall River, MA?
For It Helpdesk Manager jobs in Fall River, MA, the most frequently searched job titles are:
What job categories do people searching It Helpdesk Manager jobs in Fall River, MA look for?
The top searched job categories for It Helpdesk Manager jobs in Fall River, MA are:
What cities near Fall River, MA are hiring for It Helpdesk Manager jobs?
Cities near Fall River, MA with the most It Helpdesk Manager job openings:
Full-time
Re-posted 4 days ago
Job description
WHY WORK AT SILK TITLE CO.
Silk Title Co. is a privately owned, fast-growing company which handles billions of dollars a year in real estate transactions for some of the nation’s top fin-tech institutions. Our motto, Service at Scale, combines our technology, proprietary processes, and talented team to deliver title insurance, search, and settlement services across the nation.
Stuffy cover letters and fancy sounding resumes are not our thing. We want people with focused energy, solid work ethic and curious minds capable of absorbing everything we can teach about our business.
Our employees are what make our company exceptional; we are a diverse team of problem solvers, QA experts, and business process gurus. We work hard but also know how to incorporate some fun through team building challenges. Our workplace exemplifies our core values of quality, communication, experience, transparency, and respect.
ESSENTIAL RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
• Provide Help Desk support to internal staff, clients, and partners through troubleshooting in person, on the phone, or remotely
• Provide customer service by supporting enterprise PC, VoIP, and mobile devices
• Champions IT policies and best practices
• Configures user accounts through active directory and other proprietary systems
• Provisioning, installing, and supporting infrastructure such as switches, firewalls, access points, PCs, printers, and scanners
• Analyzing and monitoring systems and reports
• Participates in other duties as assigned
***The IT Helpdesk Analyst must live within a commutable distance to the Warwick, RI office.***
***IN OFFICE POSITION IN WARWICK RI ***