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Help Desk Jobs in Reno, NV (NOW HIRING)

Holiday Inn Express Carson

Front Desk Agent

Carson City, NV · On-site

$15.50 - $16/hr

Help them with anything from bill issues to local knowledge, and loop in management when necessary ... front desk or guest service position Strength - sometimes you'll need to lift, push, and pull big ...

Bluetree

Front Desk Coordinator - Orthodontic

Sparks, NV · On-site

$16/hr

Orthodontic Front Desk Coordinator * Company: Orthodontic Partners * Location: Reno, NV (With local ... Our goal isn't just professional success-it's helping you find genuine joy and balance both at work ...

Northern Nevada HOPES

IT Support Tech

Reno, NV · On-site

$25.30 - $31.62/hr

This role manages user accounts and access, images and deploys devices, maintains help desk documentation and the knowledge base, and partners with infrastructure and security staff on escalations ...

Caesars Entertainment

IT Specialist-Reno, NV

Reno, NV · On-site

$60 - $80/hr

Respond to help desk requests via phone, email, or other channels; elevate unresolved issues in a timely and effective manner. * Deliver first-level technical support across hardware and software ...

Elemental Brands

IT Support Specialist

Reno, NV · On-site

Utilize help desk tracking software to log requests, monitor trends, and present recommendations or improvements for user systems * Perform other duties as assigned Qualifications You Have a Unique ...

Elemental Brands

IT Support Specialist

Reno, NV · On-site

Utilize help desk tracking software to log requests, monitor trends, and present recommendations or improvements for user systems * Perform other duties as assigned Qualifications You Have a Unique ...

Elemental LED, Inc.

IT Support Specialist

Reno, NV · On-site

Utilize help desk tracking software to log requests, monitor trends, and present recommendations or improvements for user systems * Perform other duties as assigned Qualifications You Have a Unique ...

Ames True Temper

System Support Analyst

Reno, NV

WHAT YOU WILL DO As the System Support Analyst, you will be part of a help desk team. You will work on ServiceNow request tickets and incidents. There will be a concentration of handling network and ...

The AMES Companies

System Support Analyst

Reno, NV · On-site

WHAT YOU WILL DO As the System Support Analyst, you will be part of a help desk team. You will work on ServiceNow request tickets and incidents. There will be a concentration of handling network and ...

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All JobsHelp Desk JobsHelp Desk Jobs in Reno, NV

Help Desk information

See Reno, NV salary details

$12

$23

$33

How much do help desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for help desk in Reno, NV is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.

What is a help desk?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What are some common challenges faced by help desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

Is help desk a stressful job?

Help desk jobs can be stressful due to high customer expectations, tight deadlines, and the need to troubleshoot technical issues quickly. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.
More about Help Desk jobs

What are the most commonly searched types of Help Desk jobs in Reno, NV?

The most popular types of Help Desk jobs in Reno, NV are:

What are popular job titles related to Help Desk jobs in Reno, NV?

For Help Desk jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Help Desk jobs in Reno, NV look for?

The top searched job categories for Help Desk jobs in Reno, NV are:

What cities near Reno, NV are hiring for Help Desk jobs?

Cities near Reno, NV with the most Help Desk job openings:

Help Desk jobs near you
Infographic showing various Help Desk job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $48,013 per year, or $23.1 per hour.

Part-Time Front Desk Receptionist

CQ Partners

Carson City, NV • On-site

$14.75 - $18.75/hr

Full-time, Part-time

PTO

Re-posted 9 days ago

Job description

Hearing Care, a privately-owned Audiology practice in Carson City is seeking a part-time front desk receptionist to join our team. We have been helping patients in our community since 1986 and we are passionate about providing both the best hearing healthcare technology available and the best patient experience possible.

We seek a sales-focused customer service or administrative front office professional who is passionate about helping people and interested in developing a career in the field of Audiology. The Monday through Friday position includes morning hours from 8:00 to 12:00 or 8:00 to 10:00, whatever your preference.

If you are motivated to go above and beyond, inspired by working with the best team, and compelled to do the right thing then our organization is exactly what you’ve been looking for.

CULTURE, ATTITUDE, and ATTRIBUTES are very important to us so the ideal candidate must be: People-oriented

  • Independent

  • Patient-centric with great listening skills

  • An organized multi-tasker

  • A self-starter who exudes positive energy

  • Friendly & compassionate

  • A great teammate

The following DUTIES & RESPONSIBILITIES are central to the role:

  • Manage patients scheduling and confirming appointments

  • Maintain patient records & manage patient charts

  • Extensive Customer Service utilizing email, phone calls, and in-person interactions

  • Show patience with elderly and hearing-impaired patients

To ensure success candidates should also possess the following EXPERIENCE & SKILLS:

  • Demonstrated experience building strong and positive relationships with patients

  • An ability to communicate verbally & in writing with utmost clarity

  • Proficiency with MS-Office & other medical practice software

  • High School Diploma

  • Previous experience, Business school or Associate degree preferred

We offer a competitive salary, paid time off and most holidays.

Candidates must be authorized to work in the US for any employer.

We are an Equal Opportunity Employer.