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Help Desk Jobs in Mobile, AL (NOW HIRING)

GULF SHORES HAMPTON INN

Hotel Front Desk

Gulf Shores, AL · On-site

$12 - $15.25/hr

The Front Desk Agent serves as our guests’ first point of contact and manages all aspects of ... Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities

GULF SHORES HAMPTON INN

Front Desk Associate

Gulf Shores, AL · On-site

$12 - $15.25/hr

The Front Desk Agent serves as our guests’ first point of contact and manages all aspects of ... Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities

PCH Hotels & Resorts

Front Desk Clerk - On-Call

Mobile, AL · On-site

$14 - $17.25/hr

... helpful recommendations. * Maintain up-to-date knowledge of groups or events in-house and current ... Maintain and complete Front Desk reports thoroughly, ensuring accurate and timely documentation.

Dave & Buster's

Front Desk / Host

Mobile, AL

$14 - $18.50/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

A&R GROUP

Front Desk Agent - Part Time

Mobile, AL · On-site

$11.75 - $14.75/hr

And we need YOU -a warm, welcoming, and organized Front Desk Agent -to help create those great ... guest experiences every single day. If you're someone who can juggle check-ins, give great local ...

PCH Hotels & Resorts

Front Desk Clerk - Full-Time

Mobile, AL · On-site

$14 - $17.25/hr

... helpful recommendations. * Maintain up-to-date knowledge of groups or events in-house and current ... Maintain and complete Front Desk reports thoroughly, ensuring accurate and timely documentation.

PCH Hotels & Resorts

Front Desk Clerk - Full-Time

Mobile, AL · On-site

$14 - $17.25/hr

... helpful recommendations. * Maintain up-to-date knowledge of groups or events in-house and current ... Maintain and complete Front Desk reports thoroughly, ensuring accurate and timely documentation.

PCH

Front Desk Clerk - Full-Time

Mobile, AL · On-site

$14 - $17.25/hr

... helpful recommendations. * Maintain up-to-date knowledge of groups or events in-house and current ... Maintain and complete Front Desk reports thoroughly, ensuring accurate and timely documentation.

Xante corp

Technical Support Representative

Mobile, AL · On-site

Valid Passport is a plus * 2+ years experience in the help desk environment is required Company Description Please send resumes to hr@xante.com. You may also mail to Xante Corporation Attention HR P.

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All JobsHelp Desk JobsHelp Desk Jobs in Mobile, AL

Help Desk information

See Mobile, AL salary details

$12

$22

$33

How much do help desk jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for help desk in Mobile, AL is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.77 per hour, depending on experience, location, and employer.

What is a help desk?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What are some common challenges faced by help desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

Is help desk a stressful job?

Help desk jobs can be stressful due to high customer expectations, tight deadlines, and the need to troubleshoot technical issues quickly. However, stress levels vary depending on the work environment, workload, and individual skills in communication and problem-solving.
More about Help Desk jobs

What are the most commonly searched types of Help Desk jobs in Mobile, AL?

The most popular types of Help Desk jobs in Mobile, AL are:

What are popular job titles related to Help Desk jobs in Mobile, AL?

For Help Desk jobs in Mobile, AL, the most frequently searched job titles are:

What job categories do people searching Help Desk jobs in Mobile, AL look for?

The top searched job categories for Help Desk jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Help Desk jobs?

Cities near Mobile, AL with the most Help Desk job openings:

Help Desk jobs near you
Infographic showing various Help Desk job openings in Mobile, AL as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $47,784 per year, or $23 per hour.

Hotel Front Desk

GULF SHORES HAMPTON INN

Gulf Shores, AL • On-site

$12 - $15.25/hr

Full-time

Re-posted 10 days ago

Job description

Do you want to enjoy coming to work and being empowered in your job. If so, Hampton Inn in Gulf Shores is currently hiring front desk positions.
The Front Desk Agent serves as our guests’ first point of contact and manages all aspects of the guests accommodations. The responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, weâ€'d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ concerns in a timely and professional manner
  • Work with our housekeeping and maintenance staff to ensure all rooms are clean, maintained and fully-furnished to accommodate guests’ needs
  • Confirm reservations and arrange personalized services for VIP customers and event attendees
  • Maintain updated records of bookings and payments

Skills
  • Customer service
  • Excellent communication and organizational skills

'Communication method(s) used: Phone
This Job Is Ideal for Someone Who Is:
  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
  • Detail-oriented -- would rather focus on the details of work than the bigger picture
  • Autonomous/Independent -- enjoys working with little direction
  • High stress tolerance -- thrives in a high-pressure environment

Job Type: Full Time
Schedule:
  • 8 hour shifts
  • AM and PM availability (Typical Start Times are 7 AM and 3 PM)
  • Weekend availability

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