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Help Desk Jobs in Baton Rouge, LA (NOW HIRING)

Confluent Health

Clinic Business Associate

Gonzales, LA · On-site

$17 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage front desk operations including patient check-in, check-out, scheduling, insurance ... A calm, patient-centered approach with strong attention to detail and a willingness to help the ...

KoenAndrews

Be Seen First

IT Desktop Technician

Gonzales, LA · On-site

$45K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Requirements § 1 - 2 years help desk experience. § Knowledge of computer and network security systems, applications, procedures, and techniques. § Ability to learn and support new systems and ...

Neighbors FCU

Direct Loan Processor

Baton Rouge, LA · On-site

$40K - $45K/yr

Work applicable help desk tickets for the cancellation/addition of ancillary products. * Maintain working knowledge of automated computer software including the core system, loan origination system ...

General Informatics

Associate Engineer

Baton Rouge, LA · On-site

  • Medical

  • Retirement

  • PTO

High school diploma or equivalent * 1+ year of technical support experience or help desk role * Strong customer service orientation * Excellent verbal and written communication skills * Ability to ...

U.S. Navy

IT Support Specialist

Walker, LA

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Baker, LA

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Pierre Part, LA

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Independence, LA

  • Medical

  • Dental

  • Vision

  • Retirement

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

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Showing results 41-60

All JobsHelp Desk JobsHelp Desk Jobs in Baton Rouge, LA

Help Desk information

See Baton Rouge, LA salary details

$12

$22

$32

How much do help desk jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for help desk in Baton Rouge, LA is $22.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.95 per hour, depending on experience, location, and employer.

What are some common challenges faced by help desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What is a help desk?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

More about Help Desk jobs

What are the most commonly searched types of Help Desk jobs in Baton Rouge, LA?

The most popular types of Help Desk jobs in Baton Rouge, LA are:

What are popular job titles related to Help Desk jobs in Baton Rouge, LA?

For Help Desk jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Help Desk jobs in Baton Rouge, LA look for?

The top searched job categories for Help Desk jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Help Desk jobs?

Cities near Baton Rouge, LA with the most Help Desk job openings:

Help Desk jobs near you
Infographic showing various Help Desk job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,239 per year, or $22.2 per hour.

Clinic Business Associate

Access Physical Therapy & Wellness

Gonzales, LA • On-site

$17 - $18/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Overview
Baton Rouge Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team!

    • Pay Range: $17-$18/Hour
    • Full Time M-F (40 hours/Week) M-TH: 7:00am-5:00pm and Fri: 7:00am-11:00am
    • Location: Gonzales, Louisiana 70737
At Confluent Health and our family of affiliated brands, Care Coordinators are the heartbeat of the clinic. They are the first voice a patient hears and the first face they see. You set the tone for the entire patient experience: organized, warm, and professional from the very first call through every visit. This is a fast-paced, multi-tasking role where no two days look the same, and where your ability to stay calm, follow through, and take ownership makes a direct impact on patients and the clinical team.
What we offer:
  • Health, Dental, and Vision Insurance
  • Paid Time Off
  • Family Building and Parental Leave Benefits
  • 401(k) with employer matching up to 4%
  • Structured onboarding with a 30/60/90-day development plan and ongoing support from clinic leadership
  • Clear growth pathways; many of our front desk team members have advanced into clinic management, operations, and leadership roles
  • A collaborative team culture where no one is left on an island; you'll have access to leadership and a built-in buddy system across clinic locations
Responsibilities
You'll Achieve Success By:
  • Create a welcoming, professional first impression for patients, visitors, and referral sources
  • Manage front desk operations including patient check-in, check-out, scheduling, insurance
    verification/authorization, and phone calls
  • Review, schedule, and follow up on incoming referrals by gathering information, creating or updating patient records, and helping patients understand next steps
  • Keep patient flow and schedules moving by confirming appointments, working waitlists, filling
    cancellations, and following up with patients who need future visits
  • Collect copays, balances, and other patient payments accurately and professionally, including basic
    payment tracking or reconciliation when needed
  • Protect patient privacy and uphold HIPAA standards in all front desk interactions and documentation
Qualifications
  • High School Diploma or GED
  • Experience in a medical front desk, healthcare reception, physical therapy, chiropractic, dental,
    or similar clinical office setting preferred but not required.
  • Strong communication, organization, multitasking, and follow-up skills
  • Comfort using computers, phones, scheduling systems, electronic medical records, email, and basic
    spreadsheets
  • Ability to discuss payments, scheduling expectations, and basic insurance information with
    professionalism
  • A calm, patient-centered approach with strong attention to detail and a willingness to help the team

About
Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com.

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