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Desktop Support Technician Jobs in Baton Rouge, LA

Level 2 IT Support for MSP

Baton Rouge, LA ยท On-site

$19 - $26/hr

* $57,500 - $67,500 * We're looking to add a skilled IT Support Technician to our established MSP team ... Desktop Support Expertise: Skilled in desktop hardware repair, drive replacement, disk imaging ...

On-Site Technician

Baton Rouge, LA ยท On-site

$19.75 - $27/hr

Ardent is seeking an Onsite Technician to provide desktop and field support services at federal research and clinical facilities. This role focuses on delivering hands-on technical support ...

On-Site Technician

Baton Rouge, LA

$19.75 - $27/hr

Ardent is seeking an Onsite Technician to provide desktop and field support services at federal research and clinical facilities. This role focuses on delivering hands-on technical support ...

Desktop EUC L1

Baton Rouge, LA ยท On-site

$19.50 - $24.75/hr

Manage IMAC and desk-side support services. * Manage hard and soft break-fix services for laptops and desktops. * Provide standard and approved hardware and software (operating systems and standard ...

Tech Support

Baker, LA ยท On-site

$36K - $46K/yr

The IT Support Technician will be required to perform the following: Assist students, parents, and teachers with various technology issues over the phone or in person. Troubleshoot and perform ...

Deskside Technician II

Plaquemine, LA ยท On-site

$20 - $25.25/hr

Desktop/laptop tech support (Mac and PC) * Windows 10/11 operating systems * Support mobile devices, printers, scanners, wireless, VPN, etc. * IMAC Support - IT equipment Install/Move/Add/Change

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Desktop Support Technician information

See Baton Rouge, LA salary details

$13

$22

$31

How much do desktop support technician jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for desktop support technician in Baton Rouge, LA is $22.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $23.80 per hour, depending on experience, location, and employer.

What is a desktop support technician?

Desktop Support Technicians are IT professionals responsible for providing technical support and troubleshooting services to end users, typically within an organization. They install, maintain, and repair computer hardware, software, and peripherals, ensuring that employees can work efficiently. In addition to resolving technical issues, they may assist with system upgrades, security updates, and user training. Their goal is to minimize downtime and keep all computer systems running smoothly.

What are the key skills and qualifications needed to thrive as a desktop support technician?

To thrive as a Desktop Support Technician, you need solid knowledge of computer hardware, operating systems, networking basics, and troubleshooting techniques, typically backed by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and common office software is essential for resolving technical issues efficiently. Strong communication, patience, and problem-solving skills help you effectively assist end-users and manage multiple support requests. These abilities ensure timely and effective technical support, minimizing downtime and boosting productivity across the organization.

What are some common challenges faced by desktop support technicians, and how can they effectively manage these situations?

Desktop Support Technicians often encounter challenges such as troubleshooting a wide variety of hardware and software issues, managing time-sensitive requests from multiple users, and clearly communicating technical solutions to non-technical staff. To effectively manage these situations, it's important to prioritize tickets based on urgency, maintain clear documentation, and develop strong interpersonal skills for user support. Staying up-to-date with the latest technology trends and collaborating closely with other IT team members also helps in resolving complex issues efficiently.

What is the difference between Desktop Support Technician vs Help Desk Technician?

AspectDesktop Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, hands-on support for hardware/software issuesRemote or on-site, troubleshooting user issues
Employer & Industry UsageIT departments in various industries, corporate settingsCustomer service centers, IT support teams
Common Search/ComparisonYesYes

Both roles involve supporting users with IT issues, but Desktop Support Technicians typically handle hands-on hardware and software troubleshooting on-site, while Help Desk Technicians often provide remote support and focus on user assistance. The roles overlap in certifications and industry usage, making them closely related but distinct in daily tasks.

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For Desktop Support Technician jobs in Baton Rouge, LA, the most frequently searched job titles are:

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The top searched job categories for Desktop Support Technician jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Desktop Support Technician jobs?

Cities near Baton Rouge, LA with the most Desktop Support Technician job openings:

Infographic showing various Desktop Support Technician job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $45,872 per year, or $22.1 per hour.

Desktop Support Technician - Baton Rouge, LA

AA2IT

Baton Rouge, LA โ€ข On-site

$19.50 - $24.75/hr

Full-time

Re-posted 13 days ago


Job description

Job Summary:
AA2IT is looking for a Desktop Support Technician for a 3 month contract-to-hire opportunity in Baton Rouge, LA to provide high-level desktop and IT support. The role involves delivering exceptional customer service and managing troubleshooting and resolution of IT equipment issues.
Responsibilities:
โ€ข Paid Training.
โ€ข Provide exceptional, daily, On-Site Customer Service interaction with high profile client executives.
โ€ข Provide excellent time management and reporting skills
โ€ข Be familiar with various operating systems (e.g. - Windows OS, OSX, Linux/Unix)
โ€ข Manage triage, troubleshooting and resolution to client scope on IT equipment
โ€ข Occasionally works at heights of 20' to 25', lift equipment training provided
โ€ข Document efforts, issues and resolutions, close cases/tickets daily
โ€ข Insight to PC, Printers, Thin Clients, AP's, Servers, Network switch equipment, MFDs, Tablets
Qualifications:
Required:
โ€ข This role requires a minimum of 2+ years of IT support and field hardware break-fix experience.
โ€ข A+ Certification or willing to obtain A+ certification within 90 days.
โ€ข OEM Certifications (Dell/Lenovo Etc.)
โ€ข Apple/Mac Experience
โ€ข Imaging from Network and USB
โ€ข Laptop/Desktop/Printer hardware and software support experience
โ€ข ServiceNOW experience
Company:
Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services. Founded in , the company is headquartered in Sugar Land, USA, with a team of 201-500 employees. The company is currently Growth Stage.