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Desktop Support Jobs in Baton Rouge, LA (NOW HIRING)

Ardent

On-Site Technician

Baton Rouge, LA · On-site

$19.75 - $27/hr

Ardent is seeking an Onsite Technician to provide desktop and field support services at federal research and clinical facilities. This role focuses on delivering hands-on technical support ...

Ardent

On-Site Technician

Baton Rouge, LA · On-site

$19.75 - $27/hr

Ardent is seeking an Onsite Technician to provide desktop and field support services at federal research and clinical facilities. This role focuses on delivering hands-on technical support ...

TrustIT

Level 2 IT Support for MSP

Baton Rouge, LA · On-site

$19 - $26/hr

Desktop Support Expertise: Skilled in desktop hardware repair, drive replacement, disk imaging, operating system installations, malware removal, and troubleshooting email systems * Work Ethic: A self ...

Trust IT

Level 2 IT Support for MSP

Baton Rouge, LA · On-site

$19 - $26/hr

Desktop Support Expertise: Skilled in desktop hardware repair, drive replacement, disk imaging, operating system installations, malware removal, and troubleshooting email systems * Work Ethic: A self ...

ISC Constructors

IT Helpdesk Technician

Baton Rouge, LA · On-site

$45K - $60K/yr

Prior help desk, desktop support, or technical support experience preferred. * Basic knowledge of computer hardware, software, printers, and mobile devices. * Familiarity with Microsoft 365 ...

www.exigotechnology.com

Support Technician II

Baton Rouge, LA · On-site

$18.75 - $25.75/hr

T. support services in our managed services division. You will be solving IT issues that are not ... Servers, Laptops, Desktops, Notepads, Mobile Phones * Provide first level Windows 10 or higher and ...

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All JobsDesktop Support JobsDesktop Support Jobs in Baton Rouge, LA

Desktop Support information

See Baton Rouge, LA salary details

$10

$18

$25

How much do desktop support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for desktop support in Baton Rouge, LA is $18.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.42 per hour, depending on experience, location, and employer.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What Is a Desktop Support Job?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What job makes $10,000 a month without a degree?

High-paying jobs that can reach $10,000 a month without a degree often include roles like freelance software developers, sales managers, or specialized trades such as electricians or plumbers with experience. Success in these fields typically depends on skills, certifications, or building a strong client base rather than formal education.

What jobs pay $2000 a day?

Most jobs that pay $2000 a day typically require specialized skills, extensive experience, or high-level certifications. Examples include certain consulting roles, senior executive positions, specialized medical practitioners, or high-end freelance professionals in fields like law, finance, or technology. These roles often involve complex responsibilities and may require long hours or significant expertise.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

How do I get into desktop support?

To enter a desktop support role, candidates typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, operating systems, and troubleshooting skills. Earning certifications such as CompTIA A+ can improve job prospects, and experience with common tools like remote support software is beneficial. Entry-level positions often require strong communication skills and the ability to work in a team environment.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Baton Rouge, LA? The most popular types of Desktop Support jobs in Baton Rouge, LA are:
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What cities near Baton Rouge, LA are hiring for Desktop Support jobs? Cities near Baton Rouge, LA with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Baton Rouge, LA as of June 2026, with employment types broken down into 77% Full Time, 15% Part Time, and 8% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $37,475 per year, or $18 per hour.
Desktop Support Technician - Tier 1/2

Desktop Support Technician - Tier 1/2

The AME Group

Plaquemine, LA • On-site

$20 - $25.25/hr

Other

Posted 10 days ago

Job description

Description

Welcome to The AME Group - Where People Power Progress
At The AME Group, every employee helps define who we are. For over 35 years, we've built a thriving, people-first culture rooted in innovation, collaboration, and purpose. As one of the nation's leading Managed IT Service Providers, we empower businesses through technology while investing in the growth and well-being of our team. With a commitment to shared success, and continuous learning, we don't just adapt to change - we drive it. Join a company where your voice matters, your work makes an impact, and your future is a shared journey.  

Location: Plaquemine, LA (Shintech Plant)
Schedule: Monday - Friday, 7:30 AM - 4:30 PM
Employment Type: Full-time, On-site
Availability: Immediate


About the Role
We are seeking a Desktop Support Technician to provide Tier 1/2 technical support at our Plaquemine plant. This role involves supporting users with desktops and laptops, troubleshooting hardware and connectivity issues, installing applications, responding to help desk requests, deploying and recovering equipment, and baselining new computers for deployment.

Requirements

Requirements

  • CompTIA A+ certification preferred
  • Strong computer hardware and software troubleshooting skills
  • Ability to lift 50 pounds overhead
  • Capable of walking throughout the plant site as job duties require
  • Reliable transportation required
  • Good communication skills
  • Even temperament and ability to work well with diverse cultures and personalities
  • Must obtain or currently possess TWIC safety certification

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and supportive work environment.

Apply