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Desktop Manager Jobs in Baton Rouge, LA (NOW HIRING)

Service Global, Inc

Desktop EUC L1

Baton Rouge, LA · On-site

$19.50 - $24.75/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution. * Manage IMAC and desk-side support services. * Manage hard and soft break-fix services for laptops and ...

KoenAndrews

Be Seen First

IT Desktop Technician

Gonzales, LA · On-site

$45K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Desktop Support Technician will provide first-level hardware, software, and peripheral support ... manages difficult customer situations, responds promptly to customer needs, and solicits customer ...

Beyond SOF

GIS Program Managers

Baton Rouge, LA · On-site

$73K - $98K/yr

... experience in the following area is mandatory : • ESRIs Suite of Desktop and Enterprise ... not mandatory: • Provide Agile Method of Project Management • Knowledge of the State ...

BREC, LA

Records Retention Manager

Baton Rouge, LA · On-site

$49K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Knowledge of office management practices, procedures, and modern office equipment, including word processing, desktop publishing, and transcription. * Knowledge of business English, grammar, and ...

Beyond SOF

GIS Program Specialists

Baton Rouge, LA · On-site

ESRIs Suite of Desktop and Enterprise Software * O Usage and development of Desktop software ... Vector and raster datasets oLinear Referencing Methods and Systems * o Pavement Management System ...

Beyond SOF

GIS Configuration Engineer

Baton Rouge, LA · On-site

... Suite of Desktop and Enterprise Software o Usage and development of Desktop software (ArcGIS ... and implementation of HPMS and SLD Manager software • Scripting and Codingo Software and ...

Ardent

On-Site Technician

Baton Rouge, LA · On-site

$19.75 - $27/hr

Manage and resolve incidents and service requests through ServiceNow. * Perform hardware and software troubleshooting for desktops, laptops, and peripheral devices. * Support mobile device management ...

Ardent

On-Site Technician

Baton Rouge, LA

$19.75 - $27/hr

Manage and resolve incidents and service requests through ServiceNow. * Perform hardware and software troubleshooting for desktops, laptops, and peripheral devices. * Support mobile device management ...

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Desktop Manager information

See Baton Rouge, LA salary details

$16.5K

$65.6K

$98.9K

How much do desktop manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for desktop manager in Baton Rouge, LA is $65,593.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $74,900.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network administration. Certifications like CompTIA A+ can enhance job prospects in this field.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are the most commonly searched types of Desktop jobs in Baton Rouge, LA?

The most popular types of Desktop jobs in Baton Rouge, LA are:

What are popular job titles related to Desktop Manager jobs in Baton Rouge, LA?

For Desktop Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Desktop Manager jobs in Baton Rouge, LA look for?

The top searched job categories for Desktop Manager jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Desktop Manager jobs?

Cities near Baton Rouge, LA with the most Desktop Manager job openings:

Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,593 per year, or $31.5 per hour.

Desktop EUC L1

Service Global, Inc

Baton Rouge, LA • On-site

$19.50 - $24.75/hr

Full-time

Posted 15 days ago

Job description

Responsibilities:
  • Manage desktop device (hardware, software, and connectivity) incidents through to resolution.
  • Manage IMAC and desk-side support services.
  • Manage hard and soft break-fix services for laptops and desktops.
  • Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of desktop devices using appropriate tools).
  • Support, Manage, Optimize and Maintain the configuration and installation of the desktop, to include, but not be limited to, patch updates and hardware replacements with spares provided by the vendor.
  • Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
  • Ensure that each desktop device is installed with the appropriate desktop image.
  • Manage desktop device (hardware and software) incidents through to resolution.
  • Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
  • Provide VIP support for desk-side issues per contract and be point of contact at the site for all IT-related issues if no other IT support team unavailable like for MI calls.
Requirements:
  • Knowledge and experience on the Windows 7 OS
  • Good to have knowledge in AD and smart hands and feet support.
  • Good to have-knowledge and experience of supporting MAC devices and tablets
  • Experience with Service management tool - ex - Service now
  • Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook.
  • Preferable to have a good understanding of Lync, VPN, and mobile device support.
  • Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
  • Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred.

Mandatory Skills
Desktop/End-User Support (Windows, macOS), Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software Installation & Upgrades, ITIL-Based Support/IMAC

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