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Desktop Manager Jobs in Baton Rouge, LA (NOW HIRING)

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IT Desktop Technician

Gonzales, LA · On-site

$45K - $55K/yr

The Desktop Support Technician will provide first-level hardware, software, and peripheral support ... manages difficult customer situations, responds promptly to customer needs, and solicits customer ...

GIS Program Manager

Baton Rouge, LA · Remote

$65K - $88K/yr

Our client State of Louisiana is seeking a remote GIS Program Manager with 5+ years' experience leading development teams enhancing ArcGIS Desktop and ArcGIS Pro software along with familiarity on ...

GIS Program Managers

Baton Rouge, LA · On-site

$73K - $98K/yr

... experience in the following area is mandatory : • ESRIs Suite of Desktop and Enterprise ... not mandatory: • Provide Agile Method of Project Management • Knowledge of the State ...

ESRIs Suite of Desktop and Enterprise Software * O Usage and development of Desktop software ... Vector and raster datasets oLinear Referencing Methods and Systems * o Pavement Management System ...

... Suite of Desktop and Enterprise Software o Usage and development of Desktop software (ArcGIS ... and implementation of HPMS and SLD Manager software • Scripting and Codingo Software and ...

On-Site Technician

Baton Rouge, LA · On-site

$19.75 - $27/hr

Manage and resolve incidents and service requests through ServiceNow. * Perform hardware and software troubleshooting for desktops, laptops, and peripheral devices. * Support mobile device management ...

On-Site Technician

Baton Rouge, LA

$19.75 - $27/hr

Manage and resolve incidents and service requests through ServiceNow. * Perform hardware and software troubleshooting for desktops, laptops, and peripheral devices. * Support mobile device management ...

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Desktop Manager information

See Baton Rouge, LA salary details

$16.5K

$65.6K

$98.9K

How much do desktop manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for desktop manager in Baton Rouge, LA is $65,593.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $74,900.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network support with additional certifications like CompTIA A+ or Network+.

What are some typical challenges a Desktop Manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a Desktop Manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

How do I get to the desktop manager?

To access the desktop manager role, you typically need to navigate through your company's internal HR or job portal, where job postings and application options are listed. You may also contact your HR department or supervisor for guidance on applying or accessing the position, which often requires relevant experience with desktop support and management tools. Familiarity with operating systems and certifications like CompTIA A+ can be beneficial.

What is the role of a desktop manager?

A desktop manager oversees the management and maintenance of computer desktops within an organization, ensuring hardware, software, and network systems function efficiently. They may coordinate updates, troubleshoot issues, and implement security protocols, often requiring knowledge of IT support tools and technical skills.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is the highest paying manager position?

The highest paying manager positions typically include executive roles such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), which can earn salaries well into the high six or seven figures. In some industries, specialized managerial roles like Vice President or Director of certain departments may also offer high compensation, especially with experience and advanced degrees. Salary levels depend on the industry, company size, location, and individual qualifications.

What is a Desktop Manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are the most commonly searched types of Desktop jobs in Baton Rouge, LA? The most popular types of Desktop jobs in Baton Rouge, LA are:
What are popular job titles related to Desktop Manager jobs in Baton Rouge, LA? For Desktop Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Baton Rouge, LA look for? The top searched job categories for Desktop Manager jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Desktop Manager jobs? Cities near Baton Rouge, LA with the most Desktop Manager job openings:
Infographic showing various Desktop Manager job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $65,593 per year, or $31.5 per hour.
IT Desktop Technician

IT Desktop Technician

KoenAndrews

Gonzales, LA • On-site

$45K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

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Job description

This company supports the petrochemical and manufacturing industry domestically and internationally and is positioned along the Gulf Coast providing training, occupational medicine, and innovative solutions to industry. The Desktop Support Technician will provide first-level hardware, software, and peripheral support for users and provide installation and training services as needed. This entails troubleshooting, repairing, maintaining, and testing hardware, software, and peripherals. They will also be asked to escalate problems that they are unable to resolve and track solutions to completion.

Essential Job Responsibilities

§ Add documented troubleshooting processes and resolutions to the support knowledge base as needed

§ Provide assistance as needed to network and system administrators with projects

§ Resolve support tickets assigned to them through the company’s ticketing system

§ Provision and deploy equipment as required to employees

§ Assist with the installation of required software applications and hardware required by employees for their job duties, potentially including afterhours work.

§ Assist in addressing compatibility issues between applications and the employee’s station’s operating system

§ Identifies and procures the hardware, software, computer accessories and supplies needed by employees

§ Assist the AV technician with setting up conference and classrooms for usage

§ Inventory equipment currently in use and update entries as equipment is decommissioned or redeployed.

§ Periodic travel to remote locations for inventory, addressing hardware issues, etc.

Preferred Skills & Qualifications

§ Problem Solving – the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.

§ Customer Service – the individual manages difficult customer situations, responds promptly to customer needs, and solicits customer feedback to improve future service and consistently provides professional and courteous support services.

§ Oral Communication – the individual speaks clearly and persuasively in positive and negative situations with the ability to communicate technical matters to non-technical personnel.

§ Quality – the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.

§ Planning and Organization – the individual prioritizes and plans work activities, uses time effectively, and develops realistic action plans.

§ Adaptability – the individual adapts to changes in the work environment, manages competing demands, and can cope with frequent changes, delays, or unexpected events.

§ Dependability – the individual is consistently at work on time, follows instructions, responds to management direction, and solicits feedback to improve future performance while maintaining themselves as strong team players.

Requirements

§ 1 - 2 years help desk experience.

§ Knowledge of computer and network security systems, applications, procedures, and techniques.

§ Ability to learn and support new systems and applications.

§ Associate's degree in a technical discipline or equivalent, with a Bachelor's preferred.

§ Valid state driver's license

Willingness to travel up to 10%, including occasional overnight stays as required

EEOC employer