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Desktop Manager Jobs in Covington, LA (NOW HIRING)

RESOURCE BANK

Desktop Support II

Covington, LA · On-site

$17.50 - $22.25/hr

RESOURCE BANK Desktop Support Position Summary: This position reports to the Chief ... in the Mobile Device Management system, Google Zero Touch, and Apple business manager.

New

VPG Enterprise

Accounting Assistant

New Orleans, LA · On-site

$18.75 - $24.50/hr

... Manage paying monthly utility bills for VPGH as needed. ● Monitor variations between Procore budgets and QuickBooks Desktop, identifying discrepancies and assisting in corrections. ● Support the ...

NJ Tech

Field Service Support

New Orleans, LA · On-site

... desktop operating systems and business productivity applications i.e. Office Administration experience of MS Active Directory users & groups, policies and management concepts Provide specialized ...

NJ Tech

Field Service Support

New Orleans, LA · On-site

... desktop operating systems and business productivity applications i.e. Office • Administration experience of MS Active Directory users & groups, policies and management concepts • Provide ...

Stem Xpert

Field Service Technician

New Orleans, LA · On-site

It also offers outsourcing, consulting, recruitment, career transition, and vendor management ... Desktop Support/Field Service Technician/Computer Driving Technician. Location: New Orleans, LA We ...

SWK Technologies

On-Site Engineer

New Orleans, LA · On-site

Installing, uninstalling, updating, and repairing desktop applications; managing drivers and Windows updates; resolving common client-side issues with Microsoft 365 and line-of-business apps ...

SWK Technologies

On-Site Engineer

New Orleans, LA · On-site

Installing, uninstalling, updating, and repairing desktop applications; managing drivers and Windows updates; resolving common client-side issues with Microsoft 365 and line-of-business apps ...

SWK Technologies

On-Site Engineer

New Orleans, LA · On-site

Installing, uninstalling, updating, and repairing desktop applications; managing drivers and Windows updates; resolving common client-side issues with Microsoft 365 and line-of-business apps ...

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Showing results 1-20

All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Covington, LA

Desktop Manager information

See Covington, LA salary details

$18.1K

$71.9K

$108.4K

How much do desktop manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for desktop manager in Covington, LA is $71,922.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,800.00 and $82,200.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.

What job categories do people searching Desktop Manager jobs in Covington, LA look for?

The top searched job categories for Desktop Manager jobs in Covington, LA are:

What cities near Covington, LA are hiring for Desktop Manager jobs?

Cities near Covington, LA with the most Desktop Manager job openings:

Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Covington, LA as of August 2026, with employment types broken down into 70% Full Time, 29% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $71,922 per year, or $34.6 per hour.

Desktop Support II

RESOURCE BANK

Covington, LA • On-site

$17.50 - $22.25/hr

Full-time

Posted 3 days ago

New

Job description

RESOURCE BANK
Desktop Support
Position Summary:
This position reports to the Chief InformationTechnology Officer and performs system and support of all data and voicesystems to support the processing of all bank functions. Duties include a variety of tasks withtechnical difficulties ranging from entry level PC support to systemadministration. User or device supportmay be conducted in person, via telephone, or from remote location. Thisposition will provide assistance concerning the use of voice, computer hardware,and software, including printing, installation, word processing, electronicmail, applications, and operating systems. To perform effectively in thisrole, the IT Help Desk must have demonstrated previous experience or knowledgein isolating hardware and software issues, training computer users, andtroubleshooting problems with computers and other office equipment.
Essential Functions:
  • Provide end user support for all data and voice systems, maintaining friendly communication.
  • Enter, track, work, and document all helpdesk tickets.
  • Enter, track, and work MACD tickets and forms in a timely manner.
  • Install and/or repair hardware, software, and peripheral equipment, following manufacturer design, installation specifications, and prescribed procedures.
  • Responsible for new user and computer setup and configurations.
  • Responsible for maintaining all software licensing and hardware asset inventories, including all computers, phones, tablets, servers, network equipment, mobile devices, printer equipment, and all other expensive data processing equipment.
  • Responsible for addressing vulnerabilities or other security matters on all desktops and mobile devices.
  • Responsible for setup and support of Bank's mobile devices, including provisioning and de-provisioning phones in the Mobile Device Management system, Google Zero Touch, and Apple business manager.
  • Responsible for maintaining standard computer images for desktop and laptop refreshes.
  • Responsible for maintaining approved software including operating system and application patches on all desktops and mobile devices.
  • Maintain working knowledge of Network Infrastructure and Design. Including but not limited to all LAN/WAN infrastructure and ISP connections.
  • Adhere to guidelines established in bank policies and follow defined procedures is required.
  • Other duties as assigned.

Skills and Abilities:
  • Troubleshooting - Determining causes of operating errors and deciding what to do about it.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Speaking - Talking to others to convey information effectively.

Competencies:
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Working Conditions:
The work for this position isconducted in an office environment. Thenoise level in this environment is usually moderate. Travel will be required to receive trainingand attend meetings. Incumbents will berequired to drive to each bank facility as needed for set-up and implantationof new systems or upgrades. Evenings and weekend work will be required basedupon the workload. A rotation of weekendon-call duty is required.
Experience and Education:
Knowledge of computer and application, ActiveDirectory, and Office 365 functionality required. Experience as a helpdesk technician andCompTIA A+ certification preferred.
Theposition of Desktop Support has three different levels: Desktop Support I, II, III. The position level is primarily determined bythe following categories:
  • Years of experience and expertise
  • Education level
  • Certifications
  • Complexity of projects managed
  • # of projects managed

This list is not intended to be allinclusive but is describing the major criteria in determining one's level ofposition.
Resource Bank strives to be the employer of choice - EEO\Minority\Female\Vets\Disabled

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