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Desktop Manager Jobs in Covington, LA (NOW HIRING)

NJ Tech

Field Service Support

New Orleans, LA · On-site

... desktop operating systems and business productivity applications i.e. Office Administration experience of MS Active Directory users & groups, policies and management concepts Provide specialized ...

VPG Enterprise

Accounting Assistant

New Orleans, LA

$18.75 - $24.50/hr

Manage paying monthly utility bills for VPGH as needed * Monitor variations between Procore budgets and QuickBooks Desktop, identifying discrepancies and assisting in corrections * Support the month ...

New

NJ Tech

Field Service Support

New Orleans, LA · On-site

... desktop operating systems and business productivity applications i.e. Office • Administration experience of MS Active Directory users & groups, policies and management concepts • Provide ...

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Desktop Manager information

See Covington, LA salary details

$18.1K

$71.9K

$108.4K

How much do desktop manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for desktop manager in Covington, LA is $71,922.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,800.00 and $82,200.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network administration. Certifications like CompTIA A+ can enhance job prospects in this field.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are popular job titles related to Desktop Manager jobs in Covington, LA?

For Desktop Manager jobs in Covington, LA, the most frequently searched job titles are:

What job categories do people searching Desktop Manager jobs in Covington, LA look for?

The top searched job categories for Desktop Manager jobs in Covington, LA are:

What cities near Covington, LA are hiring for Desktop Manager jobs?

Cities near Covington, LA with the most Desktop Manager job openings:

Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Covington, LA as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $71,779 per year, or $34.5 per hour.

SCCM Consultant with Big Fix

krg technology inc

New Orleans, LA

Full-time

Re-posted 21 days ago

Job description

Company Description


Thanks & Regards
Nandha
KRG Technologies Inc.

25000 | Avenue Stanford | Suite 243 | Valencia, CA 91355

PH : 661 367 8000 x304  |nandha at krgtech.com


Job Description


For SCCM, Look for Big Fix as primary skill. please look one or two profiles with SCCM and IBM Big fix. These two tools experience person will be good candidate for us to support.

Job Description:

TOP NOTCH communication skills are VERY important in this role. MUST MEET ALL ENGLISH PROFICIENCY REQUIREMENTS.

A solid understanding of desktop management technologies and processes (as listed in the JD) balanced with strong team leadership and client communications are key attributes to success in this position.

This is a versatile role providing technical leadership, process assessment, and development in the Endpoint Management (Desktop Management) service streams for Customer.

The role is asked to contribute to the estate of knowledge and process development for delivering End Point Management Services by participating as a Subject Matter Expert in Software Distribution Technologies, Image Development, and to provide oversight and interface with Application Packaging Teams.

The Technical Analyst must be capable of filling in or providing guidance to any member of the team he/she leads.

Candidates must have strong organizational skills along with being process driven and conversely, must drive process development and adherence.

The Endpoint Tech is responsible to assess and recommend innovative use and implementations of new features and technologies related to desktop management in with the objective of enhancing our customer's End User Experience while driving efficiencies into all aspects of our service delivery.

The EPM Tech must effectively work with other technologists in our teams to define and execute our service strategies.

This role often will interface with client IT Management, as well as with other technology team members from our organization.

This person is responsible to assume a technical role in overseeing the Desktop and Desk-side services, coordinating and monitoring dependencies and between End User Service, Enterprise Computing Platform Services, and Endpoint Management service streams.

The Technical expert may also serve as a top tier support resource for evaluating and remediating complex technical challenges faced by our clients and technology teams.

Position Requirement:

Microsoft SCCM 2012 - Design, Configuration, Administration

Microsoft SCCM OSD - Image Development and Deployment

Microsoft Deployment Toolkit (MDT ) - Image Development and Deployment

Windows Operating System Deployment

User State Migration Tool (USMT)

Desktop related Group Policy Objects (GPO)

Software Distribution

Patch Management

Scripting with Powershell and VBScript

Desktop and Application virtualization Soft/Advisory Skills

Day to Day Task:

This is an onsite client-facing position.

Candidate must have experience working with teams responsible for engineering, administering, and configuring Microsoft SCCM and utilizing it for software, patch, and operating system deployment.

Candidate must also understand and support team members using Microsoft MDT and SCCM/OSD for image development and management work including creation of new images, and incorporation of new hardware into existing images.

Knowledge of Windows 7 and Windows 10 Deployment Technologies, image development, application packaging, and GPO Administration are also key skills.

The Technical Service Delivery Lead (TSDL) advises, analyzes, researches, designs, and leads implementation of complex integrated solutions for managing the End User Environment.

He/she is a primary contact with our client's technical and management resources to discuss tactical issues.

The person in this role will assist in the assessment and development of project plans for initiatives related to deploying End User devices, tools, and management software.

Good to have:

Operations Management

Meeting Client SLA and internal metrics

People Management

Kaizen & Innovation

Solution Mindset

Supervise and coach Team Leaders, Managers on weekly basis

Brining new ideas and innovation for process development and overall organizational progress.

Improve the operational systems, processes and policies in support of organizations mission - specifically

Support better management reporting

Information flow and management

Business process and organizational planning

Individual should have ability to provide solutions commensurate with the customers' needs within the ambit of the given environment so as to lead to business results.

Understand client requirements and accountable in ensuring support team is meeting client expectations

Qualifications

SCCM ,Big Fix

Additional Information

Immediate HIRE


KRG Technologies logo

About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

Social media

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