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It Helpdesk Trainee Jobs in Baton Rouge, LA (NOW HIRING)

Revel Staffing

IT Help Desk Specialist

Baton Rouge, LA

$80K - $110K/hr

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff in a healthcare environment. This role supports internal users with common ...

John H. Carter

IT Help Desk

Baton Rouge, LA · On-site

... IT Manager. Please note that this role is not eligible for Visa sponsorship/assistance at this time. PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms ...

State of Louisiana

IT Technical Architect

Baton Rouge, LA · On-site

$5.8K - $10K/mo

... helping others grow theirs LDAF cares about the well-being of its employees! We offer a fully ... OR An associate's degree in information technology plus five years of experience in information ...

EPIC PIPING, LLC

IT Security Analyst

Baton Rouge, LA

Also supports the organization's secure adoption and governance of AI technologies by helping ... This position will report to the IT Network & Security Specialist. Key Responsibilities * Develop ...

New

Confie

IT Integration Support

Baton Rouge, LA · On-site

$24 - $26/hr

... end-users Help users on a day-to-day basis with IT-related issues Computer repair and ... IT Support Other Duties This is not designed to cover or contain a comprehensive listing of ...

Aramark

IT Analyst - LSU Athletics

Baton Rouge, LA · On-site

The IT Analyst at LSU Athletics will oversee the technology platforms within our operations to provide great guest experience to help drive forward business success based on world class solutions ...

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It Helpdesk Trainee information

See Baton Rouge, LA salary details

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How much do it helpdesk trainee jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for it helpdesk trainee in Baton Rouge, LA is $22.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.95 per hour, depending on experience, location, and employer.

What is an IT Helpdesk trainee?

An IT Helpdesk Trainee is an entry-level role responsible for assisting users with technical issues, troubleshooting IT problems, and providing support for hardware, software, and network-related queries. They work under the guidance of senior IT staff to learn about system administration, ticket management, and customer service. This role helps trainees develop technical skills and gain hands-on experience in IT support. Over time, they may progress to higher-level IT support or system administration roles.

What are the key skills and qualifications needed to thrive in the IT Helpdesk trainee position, and why are they important?

To thrive as an IT Helpdesk Trainee, you need a basic understanding of computer hardware, software, and troubleshooting, often supported by an associate degree or relevant coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic network protocols is commonly expected; certifications such as CompTIA A+ can be beneficial. Strong communication, patience, and problem-solving abilities are crucial soft skills for effectively supporting end-users. These skills ensure prompt, accurate technical assistance and a positive experience for both users and the IT team.

What are the typical daily responsibilities of an IT Helpdesk trainee?

As an IT Helpdesk Trainee, your daily responsibilities often include responding to user requests via phone, email, or chat, diagnosing basic technical issues, and escalating more complex problems to senior technicians. You may also help with tasks such as setting up new user accounts, installing software updates, and documenting solutions in a knowledge base. Collaboration is key, as you'll regularly interact with other IT staff to resolve issues and learn on the job. This hands-on experience provides a solid foundation for advancing in IT support roles.

What are the most commonly searched types of It Helpdesk jobs in Baton Rouge, LA?

The most popular types of It Helpdesk jobs in Baton Rouge, LA are:

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For It Helpdesk Trainee jobs in Baton Rouge, LA, the most frequently searched job titles are:

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Cities near Baton Rouge, LA with the most It Helpdesk Trainee job openings:

It Helpdesk Trainee jobs near you
Infographic showing various It Helpdesk Trainee job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,239 per year, or $22.2 per hour.

IT Help Desk Analyst

Snelling Baton Rouge

Baton Rouge, LA

$18 - $20/hr

Full-time

Posted 27 days ago

Job description

IT Tech Needed in the Baton Rouge Area!!
Snelling Staffing has an immediate opening for an IT Help Desk Analyst in the Baton Rouge area. This company offers an extensive benefits package with a true work/life balance in a dynamic team-oriented environment devoted to developing employees that can grow into a culture fit. This position will provide essential assistance for any computer and network related issues including troubleshooting and tackling hardware replacement issues. Apply now for this full-time, long-term position paying in the $18-$20 per hour range.
Duties:
* Provide coverage for all calls and emails received by help desk
* Troubleshoot computer issues* Resolve network, PC, and related hardware issues including necessary updates and replacements
* Maintain inventory of equipment via asset management system
* Install equipment, hardware, and updates as needed
Position Requirements:
* Associate's or Bachelor's degree in Information Technology or related field is REQUIRED!
* Prior experience in IT or help desk roles may be accepted in lieu of education
* MUST have hands-on experience working with computer hardware and equipment
* Excellent verbal communication and listening skills* Detail-oriented and organized with strong problem-solving skills
* Proficient with Microsoft Office 365 and Windows Operating System
Secure your future today! Interested and qualified candidates for the IT Help Desk Analyst position should submit their resume for immediate consideration. Resumes will be reviewed as quickly as possible and qualified applicants will be contacted. Send your confidential resume in a MS Word document today to Veronica Sweet at veronica@snellingbatonrouge.com