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It Helpdesk Manager Jobs in Baton Rouge, LA (NOW HIRING)

Revel Staffing

IT Help Desk Specialist

Baton Rouge, LA

$80K - $110K/hr

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff in a healthcare environment. This role supports internal users with common ...

State of Louisiana

IT PROGRAM MANAGER

Baton Rouge, LA · On-site

$5.8K - $10K/mo

Coaching and Development - Ability to provide guidance and feedback to help others strengthen ... managing multiple concurrent IT projects or programs. Include the number of projects managed ...

State of Louisiana

IT PROGRAM MANAGER

Baton Rouge, LA · On-site

$5.8K - $10K/mo

Coaching and Development - Ability to provide guidance and feedback to help others strengthen ... OR An associate's degree in information technology plus five years of experience in information ...

State of Louisiana

IT Supervisor

Baton Rouge, LA · On-site

$5.4K - $9.8K/mo

Reporting within IT management, the IT Technical Support Supervisor oversees the network, server, and telephony infrastructure that keep LASERS running. The role blends hands-on systems ...

State of Louisiana

IT Supervisor

Baton Rouge, LA · On-site

$5.4K - $9.8K/mo

Reporting within IT management, the IT Technical Support Supervisor oversees the network, server, and telephony infrastructure that keep LASERS running. The role blends hands-on systems ...

EWF

IT Technician/Network Manager

Baton Rouge, LA · On-site

$35.76/hr

Help Desk & Technical SupportOperate or manage a 24/7 help desk with toll-free telephone and email ... Monitor continuously for conflicts with IT systems and report immediately.Provide weekly ...

T Baker Smith

IT Technician

Prairieville, LA · On-site

Job Title IT Technician Job Type Full-time Location Baton Rouge - Prairieville, LA 70769 US Corpus ... Support System Staging, Deployment, and Asset Management * Prepare, configure, and stage systems ...

T. Baker Smith

IT Technician

Prairieville, LA · On-site

... and asset management while ensuring consistent communication and processes firmwide ... IT Support Lead regarding recurring issues or user feedback. • Keep peers informed to ensure ...

BREC, LA

IT Coordinator

Baton Rouge, LA · On-site

$40K - $65K/yr

The IT Coordinator will coordinate and assist with IT plan implementation. Requirements and Job ... Computer science, Information Systems and Decision Sciences (ISDS), Management Information Systems ...

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It Helpdesk Manager information

See Baton Rouge, LA salary details

$32.8K

$73.3K

$108.9K

How much do it helpdesk manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for it helpdesk manager in Baton Rouge, LA is $73,307.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $87,500.00 per year, depending on experience, location, and employer.

What does an IT Helpdesk manager do?

As an IT Helpdesk Manager, you'll need to strike a balance between hands-on problem-solving and overseeing your team’s performance. While you may occasionally handle complex escalations, your primary focus will be on mentoring staff, monitoring ticket queues, setting service standards, and ensuring effective communication between the helpdesk and other departments. Success in this role often comes from strong organizational skills and the ability to foster a collaborative, customer-oriented environment. Regular team meetings, performance reviews, and process improvements are also key parts of the job.

What are the key skills and qualifications needed to thrive as an IT Helpdesk manager?

To thrive as an IT Helpdesk Manager, you need strong technical knowledge in IT support, troubleshooting, and systems administration, usually backed by a degree in information technology or a related field. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+ or ITIL are commonly expected. Exceptional leadership, problem-solving, and communication skills help manage teams and ensure high-quality user support. These abilities are crucial for maintaining efficient IT operations, resolving issues promptly, and delivering excellent service to end users.

What is the difference between It Helpdesk Manager vs It Support Specialist?

AspectIt Helpdesk ManagerIt Support Specialist
CertificationsITIL, CompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentSupervises helpdesk team, manages support processesProvides technical support directly to users
Employer & Industry UsageIT departments across industries, corporate helpdesksHelpdesk and support centers, IT service providers

The main difference is that an It Helpdesk Manager oversees the support team and manages support operations, while an It Support Specialist provides direct technical assistance to users. The manager focuses on team coordination and process improvement, whereas the specialist handles troubleshooting and issue resolution.

What is an IT Helpdesk manager?

IT Helpdesk Managers are professionals responsible for overseeing the support team that assists users with technical issues related to computers, software, and networks. They ensure that helpdesk operations run smoothly, manage support staff, set service standards, and resolve escalated technical problems. Their role includes analyzing support processes, implementing improvements, and often liaising between IT departments and end-users to ensure high-quality service. IT Helpdesk Managers play a key role in maintaining system efficiency and user satisfaction within an organization.
What are the most commonly searched types of It Helpdesk jobs in Baton Rouge, LA? The most popular types of It Helpdesk jobs in Baton Rouge, LA are:
What are popular job titles related to It Helpdesk Manager jobs in Baton Rouge, LA? For It Helpdesk Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching It Helpdesk Manager jobs in Baton Rouge, LA look for? The top searched job categories for It Helpdesk Manager jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for It Helpdesk Manager jobs? Cities near Baton Rouge, LA with the most It Helpdesk Manager job openings:
It Helpdesk Manager jobs near you
Infographic showing various It Helpdesk Manager job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $73,307 per year, or $35.2 per hour.

IT Help Desk Analyst

Snelling Baton Rouge

Baton Rouge, LA

$18 - $20/hr

Full-time

Posted 17 days ago

Job description

IT Tech Needed in the Baton Rouge Area!!
Snelling Staffing has an immediate opening for an IT Help Desk Analyst in the Baton Rouge area. This company offers an extensive benefits package with a true work/life balance in a dynamic team-oriented environment devoted to developing employees that can grow into a culture fit. This position will provide essential assistance for any computer and network related issues including troubleshooting and tackling hardware replacement issues. Apply now for this full-time, long-term position paying in the $18-$20 per hour range.
Duties:
* Provide coverage for all calls and emails received by help desk
* Troubleshoot computer issues* Resolve network, PC, and related hardware issues including necessary updates and replacements
* Maintain inventory of equipment via asset management system
* Install equipment, hardware, and updates as needed
Position Requirements:
* Associate's or Bachelor's degree in Information Technology or related field is REQUIRED!
* Prior experience in IT or help desk roles may be accepted in lieu of education
* MUST have hands-on experience working with computer hardware and equipment
* Excellent verbal communication and listening skills* Detail-oriented and organized with strong problem-solving skills
* Proficient with Microsoft Office 365 and Windows Operating System
Secure your future today! Interested and qualified candidates for the IT Help Desk Analyst position should submit their resume for immediate consideration. Resumes will be reviewed as quickly as possible and qualified applicants will be contacted. Send your confidential resume in a MS Word document today to Veronica Sweet at veronica@snellingbatonrouge.com