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Remote It Service Desk Supervisor Jobs in Baton Rouge, LA

Imh

Informaticist

New Roads, LA · On-site +1

$35.99 - $56.68/hr

Information Technology (IT) * Clinical Informatics * Process Improvements * Clinical Systems ... If applying for a remote or hybrid role, this includes remote work expectations related to ...

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All JobsIt Service Desk Supervisor JobsRemote It Service Desk Supervisor JobsRemote It Service Desk Supervisor Jobs in Baton Rouge, LA

Remote It Service Desk Supervisor information

See Baton Rouge, LA salary details

$35K

$90.8K

$150.8K

How much do remote it service desk supervisor jobs pay per year?

As of Aug 28, 2026, the average yearly pay for remote it service desk supervisor in Baton Rouge, LA is $90,760.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,200.00 and $108,000.00 per year, depending on experience, location, and employer.

What does a remote IT service desk supervisor do?

A Remote IT Service Desk Supervisor oversees a team of IT support professionals who provide technical assistance to users, typically from a remote location. Their responsibilities include managing ticket workflows, ensuring high-quality customer service, mentoring staff, and monitoring performance metrics. They also collaborate with other IT departments to resolve complex issues and implement process improvements. Effective communication and leadership skills are essential for this role, as supervisors must coordinate a distributed team and maintain service standards.

What are the key skills and qualifications needed to thrive as a remote IT service desk supervisor?

To thrive as a Remote IT Service Desk Supervisor, you need a solid background in IT support, troubleshooting, and leadership, typically with a bachelor's degree in information technology or a related field and relevant experience. Familiarity with ticketing systems like ServiceNow, remote support tools, and ITIL certifications are commonly required. Strong communication, problem-solving, and team management skills help drive performance and foster a supportive virtual work environment. These abilities ensure efficient service delivery, high customer satisfaction, and effective management of remote teams.

What are some common challenges faced by a remote IT service desk supervisor, and how can they be effectively managed?

A Remote IT Service Desk Supervisor often encounters challenges such as managing team performance across different time zones, ensuring consistent communication, and maintaining team morale without in-person interactions. Effective strategies include setting clear expectations, leveraging collaboration tools, conducting regular virtual check-ins, and fostering an inclusive team culture. Additionally, implementing robust training programs and tracking key performance metrics can help supervisors proactively address issues and support both team and organizational goals.

What is the difference between Remote It Service Desk Supervisor vs Remote It Support Specialist?

AspectRemote It Service Desk SupervisorRemote It Support Specialist
CertificationsITIL, CompTIA A+, HDI-Support Center AnalystCompTIA A+, Microsoft Certified, HDI Support Center
Work EnvironmentSupervisory role overseeing support teams remotelyProviding technical support directly to end-users remotely
ResponsibilitiesManaging support tickets, team coordination, quality assuranceTroubleshooting hardware/software issues, user assistance

The Remote It Service Desk Supervisor focuses on overseeing support teams and ensuring service quality, while the Remote It Support Specialist handles direct technical support tasks. Both roles require relevant certifications and are common in remote IT support environments, but differ mainly in scope and responsibilities.

What are popular job titles related to Remote It Service Desk Supervisor jobs in Baton Rouge, LA?

For Remote It Service Desk Supervisor jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Remote It Service Desk Supervisor jobs in Baton Rouge, LA look for?

The top searched job categories for Remote It Service Desk Supervisor jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Remote It Service Desk Supervisor jobs?

Cities near Baton Rouge, LA with the most Remote It Service Desk Supervisor job openings:

Remote It Service Desk Supervisor jobs near you
Infographic showing various Remote It Service Desk Supervisor job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $90,760 per year, or $43.6 per hour.

Remote Operated Equipment Operator - Convent, LA

Convent, LA • On-site, Remote

Associated Terminals
Transportation and Warehousing • 51 - 200 employees

7.1

Company rating: 7.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Good employer

Uninterrupted breaks

Learn more about Associated Terminalsexternal

Full-time

Posted 17 days ago

Job description

POSITION SUMMARY: At his or her assigned location, the Remote Equipment Operator will operate assigned equipment from a remote-controlled operating chair. He/She will move and transload various cargoes from an office setting. Professionalism and decorum are expected while working with coworkers and management team. This position resides in the STEPS job classification for Midstream Equipment Operators.
ESSENTIAL JOB FUNCTIONS:
  • Responsible for the safe operation of remote operated equipment (Crane, Material Handler, Excavator, Front-end loader, Skid steer etc.) in areas such as ship/barge holds, vessel deck, terminal and dock areas from a remotely assigned location.
  • Safely and efficiently operate remote equipment near personnel and other equipment.
  • Fluidly communicates with other team members and operational management by means of marine radio or other available technology. Appropriate etiquette and decorum are expected while working/communicating with coworkers.
  • Ability to apply common sense understanding to carry out work assignments and operational instructions.
  • Capable of assessing and managing standard and variable operating conditions and events while operating remote equipment.
  • Basic utilization of computer to interface with proprietary remote equipment operating programing.
  • Regular work attendance is required to perform the essential duties of this job.
  • Must be able to work rotational shiftwork, overtime, and weekends as dictated by operational need/operational schedule. Work hours may extend to 12 hours daily.
  • Report ALL incidents through company's reporting protocol
  • Support company safety initiatives
  • Demonstration of knowledge of all required competencies
  • Perform other duties as required/requested

EXPERIENCE REQUIREMENTS:
  • Must have obtained Midstream Equipment Operator Certification.
  • Has met minimal qualifications for Equipment Operator I in accordance with STEPS.

EDUCATIONAL REQUIREMENTS:
  • High school or equivalent (preferred)

SKILL/ KNOWLEDGE REQUIREMENTS:
  • Prior equipment operation experience a plus
  • Ability to safely operate assigned equipment
  • Manual dexterity of hands and feet to operate remote equipment; not all required at once. Modifications possible
  • Knowledge of rig operation and maintenance programs a plus
  • Ability to understand and adhere to personnel safety programs
  • Basic aptitude in computers and information technology
  • Be physically fit to perform all essential physical demands of this job safely
  • Demonstrated safe work practices
  • Advocate of team concept
  • Commitment to customer service
  • Ability to work in a team-oriented environment
  • Must comply with all operational directives and company policies

WORK ENVIRONMENT:
Professional Office Environment
PHYSICAL REQUIREMENTS:
Positions in this class typically require reaching, limited standing, limited walking, typing, grasping, feeling, talking, hearing, seeing, sitting and repetitive motions for arms, feet, and hands.
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move levers/equipment controls.
Regularly
Frequently
Occasionally
Sitting
X
Standing
X
Walking
X
Climbing/ Balance
X
Reaching-With arms/hands
X
Stooping/ kneeling/ crouching/ crawling
Talking
X
Hearing
X
Feeling/ Touching
X
Vision- Close/ Peripheral/ Depth/ Ability to Adjust Focus
X
CERTIFICATIONS/ LISCENSES
  • Must pass pre-employment drug tests as well as random drug screening
  • Equipment operator certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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