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Remote It Service Desk Supervisor Jobs in Baton Rouge, LA

Imh

Informaticist

New Roads, LA · On-site +1

$35.99 - $56.68/hr

Information Technology (IT) * Clinical Informatics * Process Improvements * Clinical Systems ... If applying for a remote or hybrid role, this includes remote work expectations related to ...

micro1 AI

Technology Transactions Counsel

Baton Rouge, LA · On-site +1

$350K - $410K/hr

Remote (opportunity to work from our SF office) The Role We are looking for a high-potential ... Build and improve contract templates, negotiation playbooks, fallback positions, and self-service ...

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All JobsIt Service Desk Supervisor JobsRemote It Service Desk Supervisor JobsRemote It Service Desk Supervisor Jobs in Baton Rouge, LA

Remote It Service Desk Supervisor information

See Baton Rouge, LA salary details

$35K

$90.8K

$150.8K

How much do remote it service desk supervisor jobs pay per year?

As of Sep 3, 2026, the average yearly pay for remote it service desk supervisor in Baton Rouge, LA is $90,760.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,200.00 and $108,000.00 per year, depending on experience, location, and employer.

What does a remote IT service desk supervisor do?

A Remote IT Service Desk Supervisor oversees a team of IT support professionals who provide technical assistance to users, typically from a remote location. Their responsibilities include managing ticket workflows, ensuring high-quality customer service, mentoring staff, and monitoring performance metrics. They also collaborate with other IT departments to resolve complex issues and implement process improvements. Effective communication and leadership skills are essential for this role, as supervisors must coordinate a distributed team and maintain service standards.

What are the key skills and qualifications needed to thrive as a remote IT service desk supervisor?

To thrive as a Remote IT Service Desk Supervisor, you need a solid background in IT support, troubleshooting, and leadership, typically with a bachelor's degree in information technology or a related field and relevant experience. Familiarity with ticketing systems like ServiceNow, remote support tools, and ITIL certifications are commonly required. Strong communication, problem-solving, and team management skills help drive performance and foster a supportive virtual work environment. These abilities ensure efficient service delivery, high customer satisfaction, and effective management of remote teams.

What are some common challenges faced by a remote IT service desk supervisor, and how can they be effectively managed?

A Remote IT Service Desk Supervisor often encounters challenges such as managing team performance across different time zones, ensuring consistent communication, and maintaining team morale without in-person interactions. Effective strategies include setting clear expectations, leveraging collaboration tools, conducting regular virtual check-ins, and fostering an inclusive team culture. Additionally, implementing robust training programs and tracking key performance metrics can help supervisors proactively address issues and support both team and organizational goals.

What is the difference between Remote It Service Desk Supervisor vs Remote It Support Specialist?

AspectRemote It Service Desk SupervisorRemote It Support Specialist
CertificationsITIL, CompTIA A+, HDI-Support Center AnalystCompTIA A+, Microsoft Certified, HDI Support Center
Work EnvironmentSupervisory role overseeing support teams remotelyProviding technical support directly to end-users remotely
ResponsibilitiesManaging support tickets, team coordination, quality assuranceTroubleshooting hardware/software issues, user assistance

The Remote It Service Desk Supervisor focuses on overseeing support teams and ensuring service quality, while the Remote It Support Specialist handles direct technical support tasks. Both roles require relevant certifications and are common in remote IT support environments, but differ mainly in scope and responsibilities.

What are popular job titles related to Remote It Service Desk Supervisor jobs in Baton Rouge, LA?

For Remote It Service Desk Supervisor jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Remote It Service Desk Supervisor jobs in Baton Rouge, LA look for?

The top searched job categories for Remote It Service Desk Supervisor jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Remote It Service Desk Supervisor jobs?

Cities near Baton Rouge, LA with the most Remote It Service Desk Supervisor job openings:

Remote It Service Desk Supervisor jobs near you
Infographic showing various Remote It Service Desk Supervisor job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $90,760 per year, or $43.6 per hour.

Remote Business Analyst: CIPRS Modernization & QA

Sansar Tec, LLC

Baton Rouge, LA • Remote

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

A Woman Owned IT Services organization is seeking a Business Analyst to support the Department of Corrections Information Program. This remote role in Louisiana requires a minimum of three years of business analysis experience, strong communication skills, and the ability to document business needs effectively. Responsibilities include collaborating with Agile teams, defining user stories, and supporting project design through analysis. Experience with corrections processes is a plus.

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