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It Helpdesk Assistant Jobs in Baton Rouge, LA (NOW HIRING)

Revel Staffing

IT Help Desk Specialist

Baton Rouge, LA

$80K - $110K/hr

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and ... of all technical skill levels. Assist with basic user account setup, access changes, and ...

T Baker Smith

IT Technician

Prairieville, LA · On-site

Job Title IT Technician Job Type Full-time Location Baton Rouge - Prairieville, LA 70769 US Corpus ... Share technical insights and assist teammates to improve team capability. * Demonstrate ...

State of Louisiana

IT Manager

Baton Rouge, LA · On-site

$6.2K - $11K/mo

In this role you will help provide users with Disability Determination Services a stable system to ... OR An associate's degree in information technology plus five years of experience in information ...

BREC, LA

IT Coordinator

Baton Rouge, LA · On-site

$40K - $65K/yr

The IT Coordinator will coordinate and assist with IT plan implementation. Requirements and Job Specifications Education Required: Graduation from an accredited 4 year college or university. Area of ...

CF Industries

IT Site Lead

Donaldsonville, LA · On-site

$84K - $103K/yr

... help you continue to grow and achieve your potential in different areas. You'll take pride in ... necessary. * Assist business operations in utilizing information systems to improve efficiency.

State of Louisiana

IT PROGRAM MANAGER

Baton Rouge, LA · On-site

$5.8K - $10K/mo

Information Technology Opening Date: 07/21/2026 Closing Date: 8/5/2026 11:59 PM Central About this ... Coaching and Development - Ability to provide guidance and feedback to help others strengthen ...

State of Louisiana

IT PROGRAM MANAGER

Baton Rouge, LA

$5.8K - $10K/mo

Coaching and Development - Ability to provide guidance and feedback to help others strengthen ... OR An associate's degree in information technology plus five years of experience in information ...

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All JobsIt Helpdesk JobsIt Helpdesk Assistant JobsIt Helpdesk Assistant Jobs in Baton Rouge, LA

It Helpdesk Assistant information

See Baton Rouge, LA salary details

$9

$20

$31

How much do it helpdesk assistant jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for it helpdesk assistant in Baton Rouge, LA is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.16 per hour, depending on experience, location, and employer.

Is helpdesk a good entry level IT job?

Helpdesk positions are common entry-level IT jobs that involve troubleshooting technical issues, providing user support, and maintaining hardware and software. They often require basic knowledge of operating systems, networking, and customer service skills, making them suitable for those starting a career in IT.

What is the difference between It Helpdesk Assistant vs IT Support Technician?

AspectIt Helpdesk AssistantIT Support Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced
Work EnvironmentHelpdesk, office-based, remote supportOn-site troubleshooting, technical support
Job ResponsibilitiesResponding to user queries, basic troubleshootingDiagnosing and fixing hardware/software issues
Industry UsageCommon in corporate and educational settingsUsed across various industries requiring technical support

While both roles involve supporting users with technical issues, the IT Support Technician typically handles more complex problems and may work more on-site, whereas the It Helpdesk Assistant focuses on initial support and remote assistance. Both roles require similar certifications and are vital in maintaining IT operations.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, allowing IT Helpdesk Assistants to focus on more complex issues. However, AI tools complement rather than replace human support, and the role still requires technical knowledge, communication skills, and problem-solving abilities. The integration of AI enhances efficiency but does not eliminate the need for skilled IT support staff.

What does an IT Helpdesk Assistant do?

An IT Helpdesk Assistant provides technical support to users within an organization, helping them resolve computer hardware, software, and network issues. They respond to support requests through phone, email, or ticketing systems, troubleshoot problems, and may perform basic maintenance tasks such as installing software or updates. Their role often includes documenting issues, escalating complex problems to higher-level IT staff, and ensuring users can work efficiently with minimal disruptions. Strong communication and problem-solving skills are essential for this position.

What jobs pay 4000 a week without a degree?

The IT Helpdesk Assistant role typically does not pay $4,000 a week without experience or specialized certifications. High-paying jobs that can reach this level without a degree are rare and often involve sales, real estate, or skilled trades like commercial driving or certain technical roles with on-the-job training. Most roles offering such high weekly pay require significant experience, skills, or licensing.

What are some common challenges IT Helpdesk Assistants face, and how can they effectively address them?

IT Helpdesk Assistants often encounter challenges such as troubleshooting a wide range of technical issues, managing high ticket volumes, and communicating solutions clearly to users with varying technical backgrounds. To address these challenges, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Additionally, developing strong communication and customer service skills can help resolve issues more efficiently and ensure a positive experience for end users.

What is a helpdesk assistant?

A helpdesk assistant is an IT support professional who provides technical assistance to users, troubleshoots hardware and software issues, and maintains IT systems. They often use ticketing systems and require good communication skills and basic knowledge of computer networks and operating systems.

What are the key skills and qualifications needed to thrive as an IT Helpdesk Assistant, and why are they important?

To thrive as an IT Helpdesk Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, typically supported by a diploma or associate degree in IT or related certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is essential for daily operations. Excellent communication, patience, and problem-solving abilities help deliver effective support and build user trust. These skills ensure timely resolution of technical issues, minimize downtime, and maintain smooth IT operations within an organization.
What are the most commonly searched types of It Helpdesk jobs in Baton Rouge, LA? The most popular types of It Helpdesk jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for It Helpdesk Assistant jobs? Cities near Baton Rouge, LA with the most It Helpdesk Assistant job openings:
It Helpdesk Assistant jobs near you
Infographic showing various It Helpdesk Assistant job openings in Baton Rouge, LA as of June 2026, with employment types broken down into 1% As Needed, 96% Full Time, 2% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,632 per year, or $20 per hour.

IT Help Desk Analyst

Snelling Baton Rouge

Baton Rouge, LA

$18 - $20/hr

Full-time

Posted 13 days ago

Job description

IT Tech Needed in the Baton Rouge Area!!
Snelling Staffing has an immediate opening for an IT Help Desk Analyst in the Baton Rouge area. This company offers an extensive benefits package with a true work/life balance in a dynamic team-oriented environment devoted to developing employees that can grow into a culture fit. This position will provide essential assistance for any computer and network related issues including troubleshooting and tackling hardware replacement issues. Apply now for this full-time, long-term position paying in the $18-$20 per hour range.
Duties:
* Provide coverage for all calls and emails received by help desk
* Troubleshoot computer issues* Resolve network, PC, and related hardware issues including necessary updates and replacements
* Maintain inventory of equipment via asset management system
* Install equipment, hardware, and updates as needed
Position Requirements:
* Associate's or Bachelor's degree in Information Technology or related field is REQUIRED!
* Prior experience in IT or help desk roles may be accepted in lieu of education
* MUST have hands-on experience working with computer hardware and equipment
* Excellent verbal communication and listening skills* Detail-oriented and organized with strong problem-solving skills
* Proficient with Microsoft Office 365 and Windows Operating System
Secure your future today! Interested and qualified candidates for the IT Help Desk Analyst position should submit their resume for immediate consideration. Resumes will be reviewed as quickly as possible and qualified applicants will be contacted. Send your confidential resume in a MS Word document today to Veronica Sweet at veronica@snellingbatonrouge.com