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Help Desk Jobs in Baton Rouge, LA (NOW HIRING)

Penn Entertaiment

Front Desk Clerk

Baton Rouge, LA · On-site

$11 - $13.50/hr

  • Medical

  • Retirement

  • PTO

You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping ... Ability to move around the service desk effectively, pull up portfolios, reach across counter for ...

CMGT

Front Desk Attendant

Baton Rouge, LA · On-site

$15/hr

At CMGT, the Front Desk Attendant supports our commitment to Commit. Communicate. Care. by serving ... helping ensure community operations run smoothly and efficiently. The Details: * Monday-Friday * 9 ...

Expotel Hospitality

WATERMARK BR FRONT DESK SUPERVISOR

Baton Rouge, LA · On-site

$13.25 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk (Guest Services) Supervisor Watermark BR, located in beautiful downtown, is looking for ... College course work in related field helpful. * Previous supervisory responsibility preferred.

Immense Networks

Be Seen First

Level One Technical Engineer

Baton Rouge, LA · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Requirements: * 0-2 years of experience in an IT support or help desk role. * Foundational knowledge of networking concepts (TCP/IP, DNS, DHCP). * Familiarity with Microsoft 365 Administration and ...

Advanced Office Systems

Be Seen First

Sales Professional - Managed IT Services

Baton Rouge, LA · On-site

$40K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Advanced Office Systems Advanced Office Systems helps businesses improve productivity, security, and efficiency through Managed IT Services, cybersecurity, cloud solutions, help desk support ...

New

Confluent Health

Clinic Business Associate

Gonzales, LA

$17 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage front desk operations including patient check-in, check-out, scheduling, insurance ... A calm, patient-centered approach with strong attention to detail and a willingness to help the ...

Confluent Health

Clinic Business Associate

Gonzales, LA · On-site

$17 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Full Time Front Desk Medical Receptionist Baton Rouge Physical Therapy, a member of the Confluent ... A calm, patient-centered approach with strong attention to detail and a willingness to help the ...

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Showing results 21-40

All JobsHelp Desk JobsHelp Desk Jobs in Baton Rouge, LA

Help Desk information

See Baton Rouge, LA salary details

$12

$22

$32

How much do help desk jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for help desk in Baton Rouge, LA is $22.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.95 per hour, depending on experience, location, and employer.

What are some common challenges faced by help desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as a help desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What is a help desk?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

More about Help Desk jobs

What are the most commonly searched types of Help Desk jobs in Baton Rouge, LA?

The most popular types of Help Desk jobs in Baton Rouge, LA are:

What are popular job titles related to Help Desk jobs in Baton Rouge, LA?

For Help Desk jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Help Desk jobs in Baton Rouge, LA look for?

The top searched job categories for Help Desk jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Help Desk jobs?

Cities near Baton Rouge, LA with the most Help Desk job openings:

Help Desk jobs near you
Infographic showing various Help Desk job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,239 per year, or $22.2 per hour.

Front Desk Clerk

Penn Entertaiment

Baton Rouge, LA • On-site

$11 - $13.50/hr

Other

Medical, Retirement, PTO

Posted 28 days ago

Job description

Introduction
...
Overview
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
Responsibilities
  • Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
  • Assigns guest accommodations in accordance with current procedures.
  • Handles assigned bank properly and performs account postings.
  • Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the reception desk's daily operation.
  • Accepts same day and advance reservations as required.
  • Processes guest accounts upon checkout in an efficient and accurate manner.
  • Maintains guest relations in a positive manner. If unable to satisfy guests' complaints, refers guest to appropriate personnel.
  • Maintain ongoing knowledge of all property services and entertainment opportunities.
Requirements
  • Ability to communicate effectively at all times with customers, as well as all levels of employees..
  • Ability to move around the service desk effectively, pull up portfolios, reach across counter for customer transactions and retrieve and replace safety deposit boxes as needed.
  • Ability to effectively use a computer to access, understand and input customer information.
  • This position is, at times, subject to crowds and noise the severity of which depends upon customer volume.
  • AS/400 hotel computer system, adding machine, Credit card machine.
  • Effective communication skills.
    • Obtain and maintain valid alcohol serving permits
  • Must be age 18 or older.

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