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Help Desk Technician Jobs in Renton, WA (NOW HIRING)

Georgia IT, Inc.

Help Desk Analyst - Seattle, WA

Seattle, WA · On-site

$23.25 - $31.75/hr

Georgia IT, Inc. is seeking a Help Desk Analyst to join their team in Seattle, WA. The role involves providing technical support and resolving issues for non-technical resources while ensuring a ...

RMS COMPUTER CORP

Jr Helpdesk

Kent, WA · On-site

$22.50 - $30.50/hr

RMS COMPUTER CORP is seeking a Jr Deskside Support Technician to assist with the delivery ... Responsibilities : • Image/ Reimage Laptop-Desktops • Desk setup moves • Computer refresh ...

System One

Helpdesk Technician

Bellevue, WA · Remote

$20.50 - $27.75/hr

Helpdesk Technician Location: Bellevue, WA Type: Contract Contractor Work Model: Onsite Position ... We help clients get work done more efficiently and economically, without compromising quality.

MV Transportation

IT Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

MV Transportation is seeking Seattle-based  IT Help Desk Support.  This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment.  The IT Help Desk ...

MV Transportation

IT Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

The IT Help Desk Support is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure. Responsibilities : * Responsible for providing ...

MV Transportation

IT Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

The IT Help Desk Support is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure. Responsibilities : * Responsible for providing ...

MV Transportation

IT Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

The IT Help Desk Support is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure. Responsibilities : * Responsible for providing ...

Protingent

Helpdesk Technician (3)

Bellevue, WA · On-site

$33 - $35/hr

Helpdesk Technician Position Description: Protingent Staffing has an exciting contract Helpdesk Technician opportunity. Job Responsibilities: * Utilizing existing and creating new Internal and ...

Seitel Systems

Service Desk Technician

Seattle, WA · On-site

$29 - $32/hr

Ah, and we make a point of sharing the profits with everyone here that helped make those possible ... Service Desk Technicians are expected to have the following qualities: * Two to four years of hands ...

Seitel Systems LLC

Service Desk Technician

Seattle, WA · On-site

$29 - $32/hr

Ah, and we make a point of sharing the profits with everyone here that helped make those possible ... Service Desk Technicians are expected to have the following qualities: * Two to four years of hands ...

Seitel Systems LLC

Service Desk Technician

Seattle, WA · Hybrid

$29 - $32/hr

Ah, and we make a point of sharing the profits with everyone here that helped make those possible ... Service Desk Technicians are expected to have the following qualities: * Two to four years of hands ...

HealthPoint

Help Desk Specialist I

Renton, WA · On-site

$22.50 - $32.41/hr

Take inbound calls to IT Helpdesk regarding various hardware and software problems. * Provide technical support to internal employees including employees working remotely. * Setup and maintain ...

IntelliPro Group Inc.

IT Help Desk

Fife, WA · On-site

$28 - $30/hr

Title: Client Support Associate 📍 Location: Fife, WA (Onsite) 💲 Pay Rate: $28 - $30/hr on W2 📅 Duration: 3+ Months Job Summary We are seeking an experienced IT Specialist to provide ...

IntelliPro Group Inc.

IT Help Desk

Fife, WA · On-site

Title: Client Support Associate Location: Fife, WA (Onsite) Pay Rate: $28 - $30/hr on W2 Duration: 3+ Months Job Summary We are seeking an experienced IT Specialist to provide frontline technical ...

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All JobsHelp Desk Technician JobsHelp Desk Technician Jobs in Renton, WA

Help Desk Technician information

See Renton, WA salary details

$14

$26

$38

How much do help desk technician jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for help desk technician in Renton, WA is $26.04, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $29.18 per hour, depending on experience, location, and employer.

What is a help desk technician?

A help desk technician is an IT support specialist who helps customers or users troubleshoot software and hardware problems. As a help desk technician, your responsibilities and duties include receiving technical support tickets, phone calls, or emails, contacting the user or customer, listening to their issue, diagnosing the problem, and walking them through the solution. You must be patient with often upset customers and explain how to resolve their computer issues in a step-by-step manner that is understandable to a layperson.

What are the key skills and qualifications needed to thrive as a help desk technician, and why are they important?

To thrive as a Help Desk Technician, you need a solid understanding of computer hardware, software troubleshooting, and networking, often supported by a relevant associate's degree or IT certifications like CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and common operating systems is essential for daily operations. Strong communication, patience, and problem-solving abilities set outstanding technicians apart when assisting users. These skills and qualities are vital for efficiently resolving technical issues and ensuring user satisfaction in a fast-paced support environment.

What are some typical challenges help desk technicians face when supporting remote users, and how can they effectively address them?

Help Desk Technicians often encounter challenges such as diagnosing issues without physical access to the user's device, navigating varied home network setups, and communicating technical solutions to users with different levels of expertise. To address these challenges, technicians frequently use remote access tools, maintain clear and patient communication, and follow structured troubleshooting procedures. Building strong documentation skills and staying up to date with remote support technologies also help ensure efficient problem resolution and user satisfaction.

What is the difference between Help Desk Technician vs Technical Support Specialist?

AspectHelp Desk TechnicianTechnical Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Network+
Work EnvironmentHelp desk, remote and on-site supportCustomer support, remote troubleshooting
Industry UsageIT services, tech companies, corporate ITIT, software, hardware vendors

Help Desk Technicians and Technical Support Specialists often share certifications and work environments, focusing on troubleshooting and customer support. The main difference lies in their typical roles: Help Desk Technicians handle general user issues and provide first-level support, while Technical Support Specialists may handle more specialized technical problems, often requiring deeper technical knowledge.

How much does a Help Desk Technician make?

The average Help Desk Technician salary in the United States is around $45,000 to $55,000 per year, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced technicians with certifications like CompTIA A+ or Network+ can earn higher wages. Salaries can also vary based on the size of the organization and the complexity of support required.
More about Help Desk Technician jobs

What are the most commonly searched types of Help Desk Technician jobs in Renton, WA?

The most popular types of Help Desk Technician jobs in Renton, WA are:

What job categories do people searching Help Desk Technician jobs in Renton, WA look for?

The top searched job categories for Help Desk Technician jobs in Renton, WA are:

What cities near Renton, WA are hiring for Help Desk Technician jobs?

Cities near Renton, WA with the most Help Desk Technician job openings:

Help Desk Technician jobs near you
Infographic showing various Help Desk Technician job openings in Renton, WA as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $54,165 per year, or $26 per hour.

IT Help Desk Support - Level I (MSP)

K2 Staffing, LLC

Renton, WA

$20 - $30/hr

Full-time

Re-posted 24 days ago

Job description

Summary
Our client is a leading IT Solutions Company in the Renton & Kent, WA areas (Southeast of Seattle).  They are in need of a temporary Helpdesk Support Level I technician.  A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software.
Duties & Responsibilities
  • Front line defense with customers calling in with technical issues
  • Ability to properly hand calls off to more experienced technicians when needed
  • Following tickets through the process until closure. 
  • Password resets
  • IP Phone setup 
  • PC setup (i.e. software install, adding domains, etc)
  • IT equipment installation 
  • Printer install (Canon/HP)
  • Assisting onsite technical lead with various IT-related projects. 
  • New User On-boarding
Qualifications & Requirements
  • 2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support
  • Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification. 
  • Experience working in an environment using ticketing software, such as Autotask, Connectwise, or another ticketing system. 
  • Work-related experience with an RMM (Remote Monitoring & Management Solution), such as Ninja, Kaseya, Datto, Continuum, Connectwise, etc. 
  • General understanding of software installation
  • General understanding of printer installation 
  • Excellent customer service skills (courteous, tactful, and professional demeanor).
  • Excellent written and verbal communication skills, with experience presenting to groups.
  • Reliable work ethic.