Help Desk Analyst Level 1
$18 - $24.50/hr
Bilingual, Spanish required* *MUST have IT Help Desk Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high ...
$18 - $24.50/hr
Bilingual, Spanish required* *MUST have IT Help Desk Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high ...
$18 - $24.50/hr
Bilingual, Spanish required* *MUST have IT Help Desk Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high ...
Conyers, GA · On-site
$18 - $24.50/hr
Help Desk Analyst 1 (765352) Conyers, GA 30013 LOCAL CANDIDATES *This position is located at DDS ... MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #762935** *MUST have ...
Conyers, GA · On-site
$18 - $24.50/hr
Help Desk Analyst 1 (765352) Conyers, GA 30013 LOCAL CANDIDATES *This position is located at DDS ... MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #762935** *MUST have ...
Ashburn, VA · On-site
$48K - $50K/yr
Help Desk Specialist I (Tier 1 Support) - Remote Flexibility | 24/7 Operations Join a fast-paced ... Bilingual English/Spanish skills * CompTIA A+, HDI, or similar technical/customer service ...
Quick apply
Ashburn, VA · On-site
$48K - $50K/yr
Help Desk Specialist I (Tier 1 Support) - Remote Flexibility | 24/7 Operations Join a fast-paced ... Bilingual English/Spanish skills * CompTIA A+, HDI, or similar technical/customer service ...
Ashburn, VA · Remote
$61K - $64K/yr
Tier II Help Desk (ACE) Support Specialist Position Summary Provide 24/7/365 Tier II technical ... Deliver bilingual customer support (English/Spanish) in a 24/7/365 operational environment.
Quick apply
Ashburn, VA · Remote
$61K - $64K/yr
Tier II Help Desk (ACE) Support Specialist Position Summary Provide 24/7/365 Tier II technical ... Deliver bilingual customer support (English/Spanish) in a 24/7/365 operational environment.
Orlando, FL · Remote
$52K - $55K/yr
Tier II Help Desk Support Specialist Position Summary Provide 24/7/365 Tier II technical support ... Deliver bilingual customer support (English/Spanish) in a 24/7/365 operational environment.
Quick apply
Orlando, FL · Remote
$52K - $55K/yr
Tier II Help Desk Support Specialist Position Summary Provide 24/7/365 Tier II technical support ... Deliver bilingual customer support (English/Spanish) in a 24/7/365 operational environment.
Conyers, GA · On-site
$18 - $24.50/hr
Bilingual, Spanish highly preferred* **Do NOT submit candidate previously submitted to #762935 & #765352 & #774574** *MUST have IT Help Desk Call Center exp* Provides technical assistance to both ...
Conyers, GA · On-site
$18 - $24.50/hr
Bilingual, Spanish highly preferred* **Do NOT submit candidate previously submitted to #762935 & #765352 & #774574** *MUST have IT Help Desk Call Center exp* Provides technical assistance to both ...
Rochester Hills, MI · On-site
$15.75 - $20/hr
Help Desk Agent - Level 1 REPORTS TO: Help Desk Manager JOB TYPE: Full Time DAYS/HOURS: 40 hours ... Fluent in both English and French, or Spanish written and spoken. Can you meet these physical ...
Rochester Hills, MI · On-site
$15.75 - $20/hr
Help Desk Agent - Level 1 REPORTS TO: Help Desk Manager JOB TYPE: Full Time DAYS/HOURS: 40 hours ... Fluent in both English and French, or Spanish written and spoken. Can you meet these physical ...
$15.75 - $20/hr
Help Desk Agent - Level 1 REPORTS TO: Help Desk Manager JOB TYPE: Full Time DAYS/HOURS: 40 hours ... Fluent in both English and French, or Spanish written and spoken. Can you meet these physical ...
$15.75 - $20/hr
Help Desk Agent - Level 1 REPORTS TO: Help Desk Manager JOB TYPE: Full Time DAYS/HOURS: 40 hours ... Fluent in both English and French, or Spanish written and spoken. Can you meet these physical ...
$21.75 - $29.75/hr
What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...
$21.75 - $29.75/hr
What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...
Spartanburg, SC · On-site
$22 - $26/hr
What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...
Spartanburg, SC · On-site
$22 - $26/hr
What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...
$25 - $28/wk
What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...
$25 - $28/wk
What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...
$20 - $27.25/hr
What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...
$20 - $27.25/hr
What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...
$22 - $26/wk
What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...
$22 - $26/wk
What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...
Indianapolis, IN · On-site
$22 - $26/hr
What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...
Indianapolis, IN · On-site
$22 - $26/hr
What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...
Monitoring incoming issues that are resolved by the front line Help Desk staff Diagnosing the root ... English/Spanish Bilingual required Additional Information Thanks and Regards, Karan Sharma 510-254 ...
Monitoring incoming issues that are resolved by the front line Help Desk staff Diagnosing the root ... English/Spanish Bilingual required Additional Information Thanks and Regards, Karan Sharma 510-254 ...
$19.50 - $26.75/hr
What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...
$19.50 - $26.75/hr
What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...
Portland, OR · On-site
$25 - $28/hr
What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...
Portland, OR · On-site
$25 - $28/hr
What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...
Bilingual, Spanish required* *MUST have IT Help Desk Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high ...
Bilingual, Spanish required* *MUST have IT Help Desk Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high ...
$18 - $24.50/hr
... IT Help Desk Analyst (Spanish Required) Local Candidates Preferred Type: Contract 12+ Months Location: Conyers, GA 30013 Position Summary Under direct supervision, assists customers with Tier 1 ...
$18 - $24.50/hr
... IT Help Desk Analyst (Spanish Required) Local Candidates Preferred Type: Contract 12+ Months Location: Conyers, GA 30013 Position Summary Under direct supervision, assists customers with Tier 1 ...
Indianapolis, IN · On-site
$22 - $26/wk
What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...
Indianapolis, IN · On-site
$22 - $26/wk
What you will do as the Help Desk Support Analyst: The requirements below are representative of the ... Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish ...
$10.34 - $12.41
4% of jobs
$12.41 - $14.49
4% of jobs
$14.49 - $16.56
9% of jobs
$17.47 is the 25th percentile. Wages below this are outliers.
$16.56 - $18.64
17% of jobs
The median wage is $20.12 / hr.
$18.64 - $20.72
22% of jobs
$22.68 is the 75th percentile. Wages above this are outliers.
$20.72 - $22.79
20% of jobs
$22.79 - $24.87
15% of jobs
$24.87 - $26.94
3% of jobs
$26.94 - $29.02
6% of jobs
$29.02 - $31.10
0% of jobs
$31.10 - $33.17
0% of jobs
$10
$20
$33
| Aspect | Help Desk Spanish | Help Desk Support |
|---|---|---|
| Required Credentials | Basic IT certifications, customer service skills, bilingual Spanish proficiency | Basic IT certifications, customer service skills, possibly bilingual in other languages |
| Work Environment | Call centers, IT departments, customer service centers | Call centers, IT support teams, corporate help desks |
| Employer & Industry Usage | Tech companies, service providers, multinational corporations | IT firms, tech support companies, corporate IT departments |
| Search & Comparison Intent | Focus on bilingual Spanish support roles in IT | General help desk roles, possibly bilingual support in other languages |
Help Desk Spanish primarily emphasizes providing technical support in Spanish, often requiring bilingual communication skills. Help Desk Support is a broader role that includes assisting users with technical issues, regardless of language. Both roles often share similar certifications and work environments, but Help Desk Spanish specifically targets Spanish-speaking customers, making language proficiency a key differentiator.

$18 - $24.50/hr
Other
Posted 5 days ago
Job ID: (803954)
Help Desk Analyst Level 1
Location: Conyers, GA
Duration: 12+ Months
Client: GA DDS
Onsite Role
LOCAL CANDIDATES
*This position is located at DDS Headquarters in Conyers, Georgia*
*Bilingual, Spanish required*
*MUST have IT Help Desk Call Center exp*
Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.
Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
External customer support ranges from general website support, assistance with password resets, online account management and the provisioning of mobile driver''s licenses. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.
Job Responsibilities
• Oversee the daily performance of computer systems and applications.
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.
• Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Qualifications:
• Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment.
• 2+ years’ experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.
• Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
• Knowledge of Apple iOS
This position is located at DDS Headquarters in Conyers, Georgia.
Sourced by ZipRecruiter
It services
11 - 50 Employees
Alpharetta, GA, US
2003